Question about Canon PowerShot SD1100 IS Digital Camera

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Lens is stuck open display says lens error restart camera but it won't let me

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  • 420 Answers

Problem: dust in the gaps near lens which makes it jammed. Effect: the sceen shows blk color. Solution: just blow over it or vaccum it.

Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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1 Answer

When I open my Canon A570 camera, The lens stuck, and it says on the screen :"lens errror - restart camera". What can I do? Thanks, Nati.


This message ' lens error - restart camera ' is usually shown under the following condition.
An error was detected when the lens was in motion and the power has been automatically turned off.This error can occur while you hold the lens when it is in motion or you operate it in a location with excessive dust or sand in the air.Try turning the power back on, and resume shooting or playback.If this message continues to display it shows a problem with the lens and you have to open and repair it which I would not prefer as it can affect the fine mechanics inside the camera.You can contact the Canon Customer Support Help Desk from the following link. ( http://www.usa.canon.com/cusa/consumer?pageKeyCode=requestRepair ).Your valuable feedback would be appreciated if satisfied with my solution.Thank you.

Jun 09, 2011 | Canon PowerShot A570 IS Digital Camera

1 Answer

Lens is stuck in the open position and when i try and turn on the camera, it makes a clicking sound and displays a LENS ERROR message


lens is stuck inthe open position and displays a lens error message and when I try turn on camera ,it makes a clicking sound

Jul 06, 2009 | Casio Exilim EX-S600 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens error, restart camera


i had the the same lens error restart camera problem for almost a month.  If you haven't already, try restarting the camera with the sd1000 in the view pictures setting.  This may allow the lens to retract into position. Next, with the lens extracted, try looking down on the camera from the top to see if the lens is angled downward in any way.  If it is, this means it is jammed into place on one side.  Simply use your fingers to slightly push the lens into proper position.  If you hear a pop, you should be in business! hope this helps!

Jan 22, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

Lens Error!


Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions?

Dec 05, 2008 | Canon PowerShot A550 Digital Camera

6 Answers

Lens error,restart camera


My Camera: Canon PowerShot SD770 IS Digital Camera

Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.

I figured sand got stuck within the lens, so I did the following:

1. Turn camera up-side-down (with lens facing down)
2. Gently tap the sides of the camera (to loosen particles in lens)
3. Turn camera on
4. The lens will eventually come out
5. Gently tap the sides of the lens
6. Turn camera off (continue tapping side of lens as it retracts)

I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.

Now the camera works...thank god.

Aug 31, 2008 | Canon PowerShot SD600 Digital Camera

5 Answers

Lens Error, Restart


Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

May 01, 2008 | Canon PowerShot SD1000 Digital Camera

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