Question about Maytag Neptune FAV6800AW Top Load Washer
My post is for DIY folks I’m an owner as you of the machine. What makes the “Lr” error code difficult to troubleshoot at least for me is not having known good parts for substitution in troubleshooting.
Just in case you don’t have the SM; The Service Manual for reference. Sears Parts Direct for reference.
From the SM the FAV6800AW the Lr error code = Locked Rotor: The machine has repeatedly tried to turn the motor. I feel this could be related to the following failure scenarios; drive system binding, a failed Motor Controller, a failed Control Board, a failed Motor or signaling issues due to the wiring harness/connector corrision issues.
There could be loss of signaling to/from the Control Board via connector CONN P-25 on the Control Board to JP-4 at the Motor Controller which carries the PWM control signal for the Motor Controller. The Motor Controller takes single phase 120VAC and converts to 3 phase 120VAC for motor speed and motor direction control, There could be loss of Tach input signaling from the Motor to the Control Board and anywhere in between within the machines wiring harness. As I mentioned without known good parts this could be a difficult problem to troubleshoot.
I have all known good ebay major parts for this machine so it’s easy for me to troubleshoot. If you decide on a service repair call I would make sure the service tech has all of the parts I list. My WAG is the Motor Control Board then the main Control Board then the Motor. A wiring harness issue would be last on my list of troubleshooting steps but reseating connectors is no cost.
I would check for system binding issues no out of pocket cost for that.
Can you lift he lid of the washer and rotate the wash basket in the Counter Clockwise direction. The Wash Basket should rotate with one finger with what I call the pinky finger test with very slight rotational resistance in the CCW direction. I’m trying to get a feel for drive system binding issue. The wash basket under normal conditions will not rotate in the CW direction. What are your results? This is a good test for upcoming Clutch issues if you haven’t all ready experienced.
If you have a measure of Wash Basket CCW rotational resistance it could be caused by the One-Way rusted roller clutch bearings, rusted Outer Tub Bearings, and the roller bearing located in the Spinner Assembly all brought on by a slight leak with the Tub Seal. I’m not saying this is the trigger for the “Lr” error we are doing non intrusive troubleshooting and we need to start somewhere. Do you detect any excess drive system binding in the CCW direction of the Wash Basket?
I would remove the front cover of the machine with 120VAC removed to the machine rotate the Clutch Pulley by hand and see if you have any binding. The Clutch Pulley should rotate freely in the CCW direction which will rotate the wash basket in the spin direction. The Clutch Pulley should rotate freely in the CW direction which is the agitate/tumbler rotation direction, any binding? I don’t expect any binding with the motor but you could remove the belt and check for rotational resistance of the motor it should be very light.
If you can get into Service Mode try the Quick Spin Test on page 14. What are the results? If you can’t run the test I would next try the Motor Control Board Output Test on page 15. You will need to remove the front panel of the machine and disconnect Connector JP4 on the Motor Control Board. If you feel you are not qualified to check 120VAC measurements at the Motor then it would be time to call in a qualified Maytag FAV6800AW repair company.
I have worked with a forum member who cleared the “Lr” error by replacing the Motor Control Board. It’s gets expensive with part buys if that doesn’t restore normal operation.
Post back if you have questions. Rich
Posted on Oct 03, 2009
This doesn't necessarily mean a bad motor. The locked rotor or "LR" code can also be caused by loose or corroded electrical connections at the motor or control board or by a faulty hall sensor. Start by unplugging the washer and checking the electrical connections at these locations. Unplug and reseat the quick connects to clean off any corrosion and to make sure they are tight. If this fails to correct the problem, then I would advise contacting a qualified appliance tech to assist you. Sorry for your trouble and I hope this helped. Best wishes.
Posted on Oct 03, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Motor for the most part is bullet proof has a 10 yr warranty
I would start with front panel removal and see if you can rotate the Clutch Pulley CW the Wash/agitate direction and CCW the Spin direction. Make sure nothing is seized.
It could be an issue with the Control Board or the Motor Controller. I have working spares for all and that makes troubleshooting easier.
If you decide to troubleshoot further and try a Control Board swap (in the console) or a Motor Controller swap I would buy parts from a supplier that will allow you to return the part for refund with no questions asked.
Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.
This is a sticky on a DIY forum at the 5th post down you can link to the FAV6800A/FAV9800A Service Manual. You can post in that forum in the Maytag washer forum for additional help. You will find a link to parts supplier.
I link you to a post on this forum where I was working with an owner who was troubleshooting issues and started throwing a LR error code. He ended up replacing both the Motor Control Board, my 1st suggestion and that did not resolve the issue. A Control Board swap in the Console resolved the issue. Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin ... I won't troubleshoot any further on this forum it's just difficult for me. Can't edit, search post and sometimes pics don't attach. There are better DIY forums out there for working on the FAV6800A/FAV9800A......just mu opinion.
Your machine more than likely is ready for an Tub Seal replacement.....Google this FAV6800A/FAV9800A Outer Tub bearing replacement Another forum I help owners with FAV6800A/FAV9800A machine issues........good luck.
Sep 06, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jul 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jun 13, 2011 | Maytag Neptune MAH5500B Front Load Washer
Google this ""Neptune TL Washer FAV6800AWW""
This is a sticky for the FAV6800A/FAV9800A washer DIY support. Go to the 5th post down in the Sticky and you will find a link for the Service Manual.
If you want to go further in troubleshooting and possibly a DIY fix just open a new thread in that DIY forum with Model number and Serial number. That info is found tag behind the console right back side as you face the machine console.
Feb 24, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jun 22, 2010 | Maytag Neptune FAV6800AW Top Load Washer
Apr 28, 2010 | Maytag Neptune FAV6800AW Top Load Washer
Feb 19, 2010 | Maytag Neptune MAH5500B Front Load Washer
Apr 19, 2008 | Maytag Neptune FAV6800AW Top Load Washer
Dec 10, 2007 | Maytag Neptune MAH5500B Front Load Washer
248 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: