Question about Maytag Neptune FAV6800AW Top Load Washer

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I have a lr readout on my maytag neptune model fav6800aww that says motor not running properly . is that total motor failure and is swapout difficult?

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  • rickthecabin Oct 03, 2009

    thank u dh1200s the barrel moves very easily in ccw direction. do i access front of machine with 2 clips on bottom of face panel?



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Hey rickthecabin,
My post is for DIY folks I’m an owner as you of the machine. What makes the “Lr” error code difficult to troubleshoot at least for me is not having known good parts for substitution in troubleshooting.

Just in case you don’t have the SM; The Service Manual for reference. Sears Parts Direct for reference.

From the SM the FAV6800AW the Lr error code = Locked Rotor: The machine has repeatedly tried to turn the motor. I feel this could be related to the following failure scenarios; drive system binding, a failed Motor Controller, a failed Control Board, a failed Motor or signaling issues due to the wiring harness/connector corrision issues.

There could be loss of signaling to/from the Control Board via connector CONN P-25 on the Control Board to JP-4 at the Motor Controller which carries the PWM control signal for the Motor Controller. The Motor Controller takes single phase 120VAC and converts to 3 phase 120VAC for motor speed and motor direction control, There could be loss of Tach input signaling from the Motor to the Control Board and anywhere in between within the machines wiring harness. As I mentioned without known good parts this could be a difficult problem to troubleshoot.

I have all known good ebay major parts for this machine so it’s easy for me to troubleshoot. If you decide on a service repair call I would make sure the service tech has all of the parts I list. My WAG is the Motor Control Board then the main Control Board then the Motor. A wiring harness issue would be last on my list of troubleshooting steps but reseating connectors is no cost.

I would check for system binding issues no out of pocket cost for that.

Can you lift he lid of the washer and rotate the wash basket in the Counter Clockwise direction. The Wash Basket should rotate with one finger with what I call the pinky finger test with very slight rotational resistance in the CCW direction. I’m trying to get a feel for drive system binding issue. The wash basket under normal conditions will not rotate in the CW direction. What are your results? This is a good test for upcoming Clutch issues if you haven’t all ready experienced.

If you have a measure of Wash Basket CCW rotational resistance it could be caused by the One-Way rusted roller clutch bearings, rusted Outer Tub Bearings, and the roller bearing located in the Spinner Assembly all brought on by a slight leak with the Tub Seal. I’m not saying this is the trigger for the “Lr” error we are doing non intrusive troubleshooting and we need to start somewhere. Do you detect any excess drive system binding in the CCW direction of the Wash Basket?

I would remove the front cover of the machine with 120VAC removed to the machine rotate the Clutch Pulley by hand and see if you have any binding. The Clutch Pulley should rotate freely in the CCW direction which will rotate the wash basket in the spin direction. The Clutch Pulley should rotate freely in the CW direction which is the agitate/tumbler rotation direction, any binding? I don’t expect any binding with the motor but you could remove the belt and check for rotational resistance of the motor it should be very light.

If you can get into Service Mode try the Quick Spin Test on page 14. What are the results? If you can’t run the test I would next try the Motor Control Board Output Test on page 15. You will need to remove the front panel of the machine and disconnect Connector JP4 on the Motor Control Board. If you feel you are not qualified to check 120VAC measurements at the Motor then it would be time to call in a qualified Maytag FAV6800AW repair company.

I have worked with a forum member who cleared the “Lr” error by replacing the Motor Control Board. It’s gets expensive with part buys if that doesn’t restore normal operation.

Post back if you have questions. Rich

Posted on Oct 03, 2009

  • dh1200s
    dh1200s Oct 03, 2009

    If you are the DIY type the troubleshooting guide should be in the machine console. Remove the power to the machine. Remove the three #15 torx screws at the top back of the console. You should see the guide if it hasn't grown feet. It has the schematic for the machine which is handy. I have a soft copy of the sechametic if you need.

  • dh1200s
    dh1200s Oct 03, 2009

    Page 33 of the Service Manual will show you how to release the washer top. Page 42 will show you where the two 5/16 sheet metal screws are that will release the front panel. Back out those two screws and tilt the front panel forward and raise to release from the bottom clips. Again with out known good parts to swap out during the trouble shooting process all we can do is verify the clutch/drive system is not locked up. The Motor is under warranty for 10 years the and Control Board is 5 yrs. The Motor Controller is only under warranty for two years. If you were near the 19344 area I would bring over my spares kit. Good luck and post back if you have questions. The warranty info is in the back of the SM/Use and Care doc. Rich


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This doesn't necessarily mean a bad motor. The locked rotor or "LR" code can also be caused by loose or corroded electrical connections at the motor or control board or by a faulty hall sensor. Start by unplugging the washer and checking the electrical connections at these locations. Unplug and reseat the quick connects to clean off any corrosion and to make sure they are tight. If this fails to correct the problem, then I would advise contacting a qualified appliance tech to assist you. Sorry for your trouble and I hope this helped. Best wishes.

Posted on Oct 03, 2009


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I Have A Neptune Washer Model FAV6800AWW Have error code of LR Lock rotor? what is bad? control board ot motor or both?

Motor for the most part is bullet proof has a 10 yr warranty

I would start with front panel removal and see if you can rotate the Clutch Pulley CW the Wash/agitate direction and CCW the Spin direction. Make sure nothing is seized.

It could be an issue with the Control Board or the Motor Controller. I have working spares for all and that makes troubleshooting easier.

If you decide to troubleshoot further and try a Control Board swap (in the console) or a Motor Controller swap I would buy parts from a supplier that will allow you to return the part for refund with no questions asked.
Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.

This is a sticky on a DIY forum at the 5th post down you can link to the FAV6800A/FAV9800A Service Manual. You can post in that forum in the Maytag washer forum for additional help. You will find a link to parts supplier.
I link you to a post on this forum where I was working with an owner who was troubleshooting issues and started throwing a LR error code. He ended up replacing both the Motor Control Board, my 1st suggestion and that did not resolve the issue. A Control Board swap in the Console resolved the issue. Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin ... I won't troubleshoot any further on this forum it's just difficult for me. Can't edit, search post and sometimes pics don't attach. There are better DIY forums out there for working on the FAV6800A/FAV9800A......just mu opinion.

Your machine more than likely is ready for an Tub Seal replacement.....Google this FAV6800A/FAV9800A Outer Tub bearing replacement Another forum I help owners with FAV6800A/FAV9800A machine issues........good luck.

Sep 06, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Yes I just want to know I it's worth fixing this prob. I have a maytag Neptune tl washer model fav6800aww it's starts fine but after 3 minutes it stops on wash cycle an after 5 minutes Lr shows on...

Lr error code is locked rotor. Could be a couple different issues.

Google this phrase and read thru the post ""[FIXED] Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin""

Post in that forum if you want to DIY I do not offer DIY help here any more.

Jul 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My washer stops working when there is between 8 to 11 min left in the cycle then gives me a Lr on the digital readout. It never finishes the last spin. I am not sure if this is the model, I do not have...

Hello, Thank You for using FixYa. I will be helping you today.LR means locked rotor. Usually when this happens it needs a new motor or motor conversion kit depending on the model.
Thank You and please rate my answer if it was helpful..

Jun 13, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune tl what is code Lr

LR is the error code for Locked Rotor.

This could be an issue with the Motor Controller or Control Board.

I have not seen Drive Motor cause this issue to date.

If you want to investigate further I would suggest getting the FAV6800A/FAV9800A Service Manual.

Google this ""Neptune TL Washer FAV6800AWW""

This is a sticky for the FAV6800A/FAV9800A washer DIY support. Go to the 5th post down in the Sticky and you will find a link for the Service Manual.

If you want to go further in troubleshooting and possibly a DIY fix just open a new thread in that DIY forum with Model number and Serial number. That info is found tag behind the console right back side as you face the machine console.

Feb 24, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Our maytag neptune top load washer is flashing a Lr code. Is there anything we can do without calling a service?

Lr = Locked Rotor. This could be a Motor Controller failure, a Control Board Failure or a Motor failure. I would start by pulling off the front cover and see if you can rotate the Clutch Pulley CW the wash/agitate direction of the Clutch Pulley and CCW the Spin direction of the Clutch Pulley to make sure there is no binding in the drive system. Follow safety procedures in the Service manual remove power to the washer before you do this.

This could be a difficult issue to troubleshoot with out a known good Control Board and Motor Controller…..Rich

Jun 22, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag washer top load neptune

See this post for troubleshooting the Lr error code. .

Lr is locked rotor. My first thought was that this could be a Motor Controller issue. This owner replaced tried that and it did not resolve the issue. He then replaced the main Control Board and that fixed his machine. Without known good parts (Control Board Motor Controller) this might be difficult for a DIY fix.

The Service Manual for reference. Sears Parts Direct for reference.

If you are going to try to DIY the repair I will see if I can help……Rich

Apr 28, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Lr shows during spin cycle and pauses washer

you need to replace the motor and the motor control board,it comes in a kit,call your parts store give them the model number and the first two on the serial.common problem with the neptune,the wire harness that plugs into the motor is strait down,moisture runs down the harness and gets into the connectors,it's around 200 bucks for the kit

Feb 19, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error code Lr

locked rotor you need a new motor control

Oct 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

No spin

Code Lr indicates a fault or failure with the motor. Manual refers user to contact a service rep. First check your warrantee and do a look up on recalls (you can use the Maytag homepage) as some of the earlier versions of this model were recalled and Maytag has agree to some forms of restitution/repair and or replacement assistance.

Dec 10, 2007 | Maytag Neptune MAH5500B Front Load Washer

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