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Diagnostics tells me my pc has video memory problems

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Hello there realbubba.

Here's your geek-steer ...

If your diagnostic report states it's a "video memory" problem, that all but localizes the trouble to the video card itself, as it's memory is organic to the card.

What prompted you to perform the diagnostic? Was it just routine? Because if so ... you don't have a problem, unless you have a problem. A word to the wise is sufficient.

Good luck, and thanks in advance for posting back ...

  • to let me (and others) know how things worked out,
  • if you have any further questions,
  • to provide clarification or feedback.
"Today's the best day of my life ... and NOW you're part of it!"
Via-con-Dios and Godspeed -- Craig

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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6 beeps what dose it means


Dell beep codes:

If your computer beeps during start-up:
Run Dell Diagnostics to identify a more serious cause.

Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
If your computer beeps during start-up:
Dell Diagnostics to identify a more serious cause.

Contact Dell for technical assistance.




Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure 1-2-2 DMA initialization failure 1-2-3 DMA page register read/write failure 1-3 Video Memory test failure 1-3-1 through 2-4-4 Memory not being properly identified or used 3-1-1 Slave DMA register failure 3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller test failure 3-3-1 NVRAM power loss 3-3-2 Invalid NVRAM configuration 3-3-4 Video Memory test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port test failure 4-4-2 Failure to decompress code to shadowed memory 4-4-3 Math-coprocessor test failure 4-4-4 Cache test failure

Aug 12, 2013 | Dell Gx620 Gx 620 Sff P4 Ht 2.8ghz 1gb...

1 Answer

Pc won't boot


Can you get into the BIOS at all? Not sure what your motherboard is, but usually F1, ESC, DEL, or F10 get you to BIOS.

Without a diagnostics card, or built in diagnostics like some gaming or server boards have, the beeps may tell you what is wrong if you go to the manufacturer web site and look in your product manual.

If you can get to BIOS, some have a restore function to get you back to a different state, but even if that is not the case, you may be able to see something like a bad drive or memory chip being unrecognized that will identify the problem. If no to the BIOS or the BIOS was no help continue on:

At each step, if the same beeps happen, reconnect the device and move to next and reboot. Power off completely between steps and unplug the PSU.
1) Disconnect cd and hard drives, try to boot.
2) Remove memory and try to boot.
3) If motherboard has built in graphics, remove video card.
4) Lastly, remove everything one at a time till you get to the BIOS with no beeps. If nothing but your monitor is connected, and you still get the same beeps, the motherboard or CPU may be faulty.

If removing one item, ie the CD drive, allowed the PC to boot, then try a different cable, or IDE/SATA port. If memory removal allowed boot, then try one at a time in your main memory slot until you identify the bad module and replace it. If the motherboard boots with no VGA card, then that is a likely culprit, but switch to a higher power PSU and see if that allows you to boot. (some cards like the 6790 give messages to say you don't have enough juice, while the 4870 just makes the motherboard beep because no video device is attached technically)

Motherboards aren't the easiest to debug, but if you have patience, you will be able to eliminate all possibilities and identify the root cause of the problem.

Oct 08, 2012 | EliteGroup K7S5A Pro Motherboard

1 Answer

Dell error code 0142. Status 72


This is sounding like a hardware problem--possibly memory.
A Dell has a built-in diagnostic program that you can access when you first start your computer.
When you first turn it on, you'll see a message at the bottom of the screen that tells you to press (F12, I think) for boot options. Once you press that you'll get a menu that will allow you to select a boot device. Another option just below the devices is the diagnostics option. Select that and run a system diagnostics. It will pick up any hardware problems you have.

Mar 22, 2012 | Dell Dimension XPS Gen 4 PC Desktop

1 Answer

Can anybody help me with my krybord semes too be in t9 mode please


The VAIO Hardware Diagnostics utility can be used to perform various tests to ensure the computer is working properly and diagnose hardware issues when they occur. Follow this procedure to perform a Quick Test or Individual tests using this utility.
  1. Close all open programs. NOTE: If the VAIO Recovery Center application is already open, proceed with step 3.
  2. Open the VAIO Recovery Center application. NOTES:
    • If the VAIO Hardware Diagnostics window is already open, proceed with step 4.
    • The VAIO Recovery Center software can be accessed from the Start menu. Click the Start button, click the VAIO Recovery Center folder and then click VAIO Recovery Center .
    • If you cannot start the operating system, the VAIO Recovery Center software can be accessed by pressing the F10 key at the BIOS screen, but all the hardware component tests may not be available.
    • You also can access the VAIO Recovery Center software by booting the computer using the Recovery Discs. Insert Recovery Disc #1 and then restart the computer.
  3. In the VAIO Recovery Center window, under Choose a program , click VAIO Hardware Diagnostics .
  4. In the VAIO Hardware Diagnostics , click the Start button.
  5. On the Quick Test tab, click the Run Test button. NOTES:
    • To perform any of the individual tests available within the VAIO Hardware Diagnostics utility, click the Individual Test tab.
    • The Individual Test tab is only available when the VAIO Recovery Center is started from within the operating system.
    • Tests can be run on the following components: CPU, Memory, Video, Hard Disk Drive, CD-ROM, DVD-ROM, Network Adapter, USB, CF/PC Card, and Memory Stick.
    • The CPU, Memory, and Hard Disk Drive tests are performed during the Quick Test. The Video and CF/PC Card tests are also performed as part of the Quick Test when the VAIO Recovery Center is started from the desktop.

Dec 12, 2010 | Sony VAIO PCV-W1 PC Desktop

1 Answer

My laptop does not boot to windows xp and instead beep three times. The power light flashes with every beep


The three beeps is a warning that the Power on self test reports a failure of hardware. it could be video, memory, Hard Drive, etc. If you can get into the diagnostics, you can tell more. If nothing works, It may be the motherboard.

Dec 29, 2009 | HP Pavilion dv1000 Notebook

1 Answer

No video


check for Memory, Hdisk and CDrom Drive,... for problems.

1st. Change Memory for new one
2nd. Disconnect Hdisk
3rd. Disconnect Cdrom Drive
4rd Disconnect Modem and Wireless Boards

If Still have same problems, your Mainboard is Defective, and go to local repair store, to change Motherboard.

This step is the more expensive, normaly is more than half price of a new notebook

Oct 31, 2009 | Dell Inspiron 1501 Notebook

3 Answers

Computer OS won't load


yes, I think your memory is the problem, it's crash
it is hardware problem, not system

May 31, 2009 | Dell Dimension 9100 PC Desktop

1 Answer

Dell optiplex Gx 150


This is a problem with your memory.

During POST, the computer checks the computer's memory, determines the amount of installed memory, and then writes to and reads from the number of available bytes to ensure proper operation.
Basic Checks:
  • If an insufficient memory message appears, save and close any open files and exit any open application programs not in use.

  • Consider installing additional system memory.

  • Run the System Memory test in the Dell Diagnostics.

  • Reseat the memory modules.

  • Restart the computer.
If the problem still exists after you complete the basic checks, fill out the Diagnostic Checklist as you perform the following steps.
caution.gif CAUTION: Before you perform this procedure, see "Safety Information."
  1. Reboot the computer.
Does the RAM count displayed correctly match the actual amount of memory installed in the computer?
Yes. The computer needed to update the memory count. The problem is resolved.
No. Go to step 2.
  1. Run the System Memory test group in the Dell Diagnostics.
Did any of the diagnostics tests fail?
Yes. Contact Dell for technical assistance.
No. Go to step 3.
  1. Turn off the computer and peripherals, disconnect them from their electrical outlets, wait at least 5 seconds, and then open the computer cover.

  2. Rotate the power supply away from the system board.

  3. Replace the memory module(s).

  4. Close the computer cover, reconnect the computer and peripherals to their electrical outlets, and turn them on.
Does the RAM count displayed correctly match the actual amount of memory installed in the computer?
Yes. The memory module(s) were defective. The problem is resolved.
No. Contact Dell for technical assistance.

Nov 06, 2007 | Dell OptiPlex GX260 PC Desktop

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