Question about ASUS X83Vm-X1 Notebook

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I have a ASUS X83V with Vista 64 bit laptop. The

I have a ASUS X83V with Vista 64 bit laptop. The first of its two DVDs for recovery is scratched. How can I get a replacement?

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Hello there tls2004.

Here's your geek-steer ...

Contact in order:

  1. Vendor from which you purchased your system.
  2. ASUS Support.
It will likely cost you though. However, ask for a break (free) "in the nature of good-customer relations", and how "impressed and appreciative" you'd be (particularly if recently aquired). You won't know unless you try. It works more often than you'd imagine. Especially if vendor, and they have an unnecessary extra just lying about.

Good luck, and thanks in advance for posting back ...
  • to let me (and others) know how things worked out,
  • if you have any further questions,
  • to provide clarification or feedback.
"Today's the best day of my life ... and NOW you're part of it!"
Via-con-Dios and Godspeed -- Craig

Posted on Oct 03, 2009

Testimonial: "I have searched their website @ asustek with no luck."

  • Craig The Geekinator
    Craig The Geekinator Oct 04, 2009



    @ Dycontim


    I genuinely appreciate your taking the time to reply and letting me (and others) know how things worked out ... so far. I say "so far" because by your replying, it gives me an opportunity to offer some more comprehensive follow-up/suggestions.


    First, I'm curious: why the concern about your disk(s) at this time? Are you in need of taking recovery actions?


    == ASSESSMENT ==


    Per this spec sheet, the following optical disks accompanied your system:



    • Windows Vista Recovery CD


    • 2Drivers and Utilities CD


    • 3Power2Go 6.0 Burning Software CD

    Which disk is troubled?


    • If "Recovery". Likely all its capabilities will be the same ones found on your hard-drive's ASUS recovery area (look for the key to push to enter its facility at the initial boot-up sequence ... if too fast to review/read, pushing your "Pause/Break" key at the right moment will provide relief). In which case, the CD was provided in the event your system is ever unable to boot-up from the hard-drive.

    • If "Drivers and Utilities". You can live without it, as all necessary (and possibly more up-to-date) drivers are avail from the manufacturer's support website. As for whatever utilities it contains, there are many freeware alternatives capable of doing same, or better.

    • If Power2Go. Likely just a cross-promotional limited version of this burning software ... who cares!

    == SUGGESTIONS ==


    CLONE


    This option is a definite must-try, as it is not destructive in any way (i.e., zero risk).


    Many times an optical disk which is unreadable from a drive may still be recoverable by creating a "disk image" (e.g., ISO) of it. The software used may be able to deep-read it out and/or "fill-in-the-blanks" (if you will) of the hopefully minor unreadable/missing gaps. You can do this using whatever disk/image burning software you may have (e.g., Nero, DeepBurner, etc.). If that's a "WTF" coming out of your thought bubble, get yourself imgBurn and/or Ashampoo Burning Studio Free ... both are very capable freewares. If you can squeeze out a functional ISO, then just burn that ISO to a CD using the very same software, test it, and if you're lucky enough, you're back in business.


    CLEAN


    Unlike above, this option may certainly be destructive, depending upon the method(s) used.


    There are as many (more actually) responses to the question, "What's the best advise on cleaning/recovery of optical disks?", as there are respondents. Google it and you'll see.


    I have my opinions and feelings, but I'm wise enough to know they are all based on my own anecdotal evidence. I've yet to find the definitive, comprehensive, scientifically based, and trusted guide that covers this subject with authoritative certainty. I'll leave it up to you to review the myriad of guides, suggestions and checklists, then make your own determinations.


    Hoping this further helps you out.


    Good luck, and thanks in advance for posting back ...




    • to let me (and others) know how things worked out,


    • if you have any further questions,


    • to provide clarification or feedback.

    "Today's the best day of my life ... and NOW you're part of it!"
    Via-con-Dios and Godspeed -- Geekinator (aka Craig) Puget Sound, WA USA

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