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In correctly installed transfer belt. and or roller reseat both. do the internal l machine prints demo page etc. jam if not check the print properties and paper setting of the machine in the draws they must match one could be set to letterhead paper the other normal both have to match.
I spent a while troubleshooting a similar issue on my 2400W. It turned out to be the SL2 registration solenoid, which failed to engage properly. The purpose of SL2 is to stop the page temporarily until it lines up with the image on the transfer belt. Unfortunately, SL2 is very finicky, the foam pad that stops the lever flattened too much and got sticky, so the lever wouldn't engage anymore, and the paper went straight through instead of pausing briefly when using B&W mode driver, resulting in the shifted image. In color mode, I got no image, just a "paper jam at transfer roller" error message, even though the paper came out empty without jamming. I had to adjust SL2 a few times to get it to work optimally, i.e. with minimal travel and maximal holding force. Then everything worked well again.
I had the same problem and this worked, although it is not the answer to your question:
Take a standard manila file folder and cut it to the basic shape of a standard piece of paper. When you lift the top cover on the under side you will see a diagram on how to pull the paper out in the case of a paper jam. Feed you file folder up from the bottom and you will ~ with a little work, more than likely be able to clear the jam.
If anyone can use a custom web site, I can really use the work. I left work a couple of years ago to be a stay-at-home dad and to try to start up a web site business. Things started out okay. But the economy soured, all of my business dried up, and now I can't find full time employment.
Hi, you should check the position of paper sensor flag, called "actuator" (part number 4139 3505 02). On the picture - part 15. The "paper jam" error message means also - "toner cartidge missing", "paper out" or "photoconductor missing"