Question about Lexmark X85 All-In-One InkJet Printer

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Carrier stall - Lexmark X85 All-In-One InkJet Printer

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  • 228 Answers

The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test.

To self-test the printer, please follow the steps given below:

1. Press the "Menu" button 10 times. It should then read "Maintenance" on the printer's display screen.
2. Press the "Select" button once. You should then see "Cartridges" displayed on the printer screen.
3. Press the "Right Arrow" button 3 times, which then brings you to the "Self-Test" option.
4. Press the "Select" button once. It should print out a sheet of paper with horizontal color and black lines and smaller vertical lines.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues and we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.  
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Posted on Oct 03, 2009

Testimonial: "I was impressed by the prompt response but unfortunately I've already broken the encoder strip. I am a ***."

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1 Answer

Carrier stall nothing blocking still says carrier stall what else could it be


It could be a hardware problem. Please contact Lexmark Technical Support Center for assistance on this matter.

Jul 10, 2011 | Lexmark Z715 InkJet Printer

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Displays error 502


Error 502 means that the printer has stalled. Probably caused by the carrier getting stalled or a paper jam. Check of any paper jams or check inside the printer where the cartridges are. Make sure the cartridges are well-seated in the carrier. You can remove the cartridges and insert them back in. Check around the carrier for any foreign objects or any obstruction along its way.

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Blinking lights on Lexmark Z12 printer


Unfortunately, the Lexmark website is set up so I can't provide you with direct links to the workaround for these problems....
Go here: http://support.lexmark.com/perl/support/support.cgi
Do a search on "blinking flashing lights + Z12"
and try to follow the steps outlined in the troubleshooting guides that calls up.
This is the most likely candidate, but there are others that could cause this symptom:

Lights Flashing on the Printer ID: 241
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.

If the power light on the printer is blinking, you may have a carrier stall. To check this:
First unplug the printer.
Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
Once the cartridges have been moved across, you can clip them out.
Try to print without the cartridges in the carrier.
If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
I hope one of these options will provide you with the solution to your problem. If not, please write back with a report of what you tried and we will try to help you further.


If I have managed to answer your question or solve a problem, please take just a moment to rate this posting....thanks!
Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.

Mar 28, 2009 | Lexmark JetPrinter Z12 color InkJet

1 Answer

Carrier stall


the carrier is the carriage tat holds the ink, it rides on a steel bar back aand forth open up unit t o see if it is stuck

Feb 05, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Carrier Stall is the error


Hi,
Please do the following..

To check the cartridge carrier:
  1. Unplug the printer.
  2. Move the cartridges to the left by hand and then take them out.
  3. Try to print without the cartridges in the carrier. Do you still receive a Carrier Stall error message?
  4. If not, put the cartridges back into the carrier and snap them in at the back. The message should no longer appear.
If the power light on the printer is not blinking, the error message may be caused by a communication error. Do the following:
  1. Remove any other devices attached to the USB/LPT port.
  2. Uninstall the Lexmark printer.
  3. Connect the printer directly to the PC and ensure that power is being supplied to the printer.
  4. Reinstall the printer.
Thank you....

Jan 26, 2009 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Printer carrier stalls for obstruction and there is no obstruction x4875 lexmark


Check printer drive belt for worn out teeth and also ensure that the printer shaft is free of greezeand dirty.

Dec 25, 2008 | Lexmark X4875 InkJet Printer

1 Answer

Lexmark x83 carrier stall


http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:95:0:0&framed=&docid=ENUS22722&relevance=0
Use the above link to trouble shoot the problem.

Error: "Carrier Stall" ID:470

To check the cartridge carrier:

1. Unplug the printer.
2. Move the cartridges to the left by hand and then take them out.
3. Try to print without the cartridges in the carrier. Do you still receive a Carrier Stall error message?
4. If not, put the cartridges back into the carrier and snap them in at the back. The message should no longer appear.

If the power light on the printer is not blinking, the error message may be caused by a communication error. Do the following:

1. Remove any other devices attached to the USB/LPT port.
2. Uninstall the Lexmark printer.
3. Connect the printer directly to the PC and ensure that power is being supplied to the printer.
4. Reinstall the printer.

Feb 24, 2008 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Error 1200, printer carrier stall


check printer belt for missing teeth if none are missing lubricate carrier bar(big siler bar that ink cartrides trvel along) with 3in 1 oil with power off then back on to retry

Jan 06, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Carrier Jam


This happens, when printer is old one or it has either dried ink on carrier stall bar or some obstructions. Move the carrier stall manually 3-4 times from left to right and then take a damp cloth and clean the metal bar on which carrier stall moves. If you have kleenex and WD-40 nothing like that. Lubricate the bar, with that or some other lubrication agent. Do it once in a month, if printer is too old and/or u use a refilled cartridge. Dell is great!

Jan 03, 2008 | Dell 942 All-In-One InkJet Printer

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