Question about Sony Playstation 3 (PS3) Console

41 Answers

PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

Hi, it would be marvelous to sit back and play challenges online with my new PS3 console :D

Although ... with help from my ISP (AOL) with the connection details i need it still doesn't work! When going through the settings manually the console recognises my IP address but not the DNS. When contacting AOL with the info they gave me i'm only given one DNS code or (DNS Server) from my comp? Which could be why its not connecting?

When trying automatic for the console to recognise the server itself, neither options IP or DNS work but misrably fail.

I've read on reviews i may need to change my firewall settings, but i think the DNS needs to be correct first from what the PS3 Internet Connections Settings say.

Any help would be much appreciated, i will work for food !

Posted by on

  • 237 more comments 
  • ajaj926 Dec 22, 2007

    My internet connection and online play were working flawlessly until a couple of days ago. Now I am having the same problem. I manually entered the ip address, and what I think is the default router (is this the same thing as default gateway?), and the primary dns numbers (I used the dns servers number found in windows using the command prompt ipconfig/all).

  • Ineedhelp16 Dec 26, 2007

    When I try to hook up also everything goes fine until the screen pops up with DNS error. How can I solve the problem

  • Wigluff Dec 26, 2007

    I'm sick and tired of this provocative problem. My poblem is that it's not connecting to PlayStaion Network, but there's internet connectivity and everything. While I'm signing in to the PlayStation Network, at the end it tells me this "There was a problem while communicating with the server, this is a DNS problem (80710102)".



    This problem remained so for a day and still no solution. That's all.

  • darez Dec 27, 2007

    have a problem with the dns

  • darez Dec 27, 2007

    problem with dns

  • Anonymous Dec 27, 2007

    my ps3 wont connect to internet i just bought compatible wireless router and still nothing help one stressed child

  • Anonymous Dec 28, 2007

    what do i do

  • macdaddyt_69 Dec 29, 2007

    when i try to connect with a wired connection i go through n type all info in and obtains ip adress n not the internet connection

  • joey_perales Dec 31, 2007

    i have dns error 80710102 on my ps3 it recognizes my ip address but wont connect can somebody help me

  • Delonte Jan 02, 2008

    how do i fix the dns problem, what did u do

  • nvbd Jan 06, 2008

    When I try to connect to the Internet, my console recognizes my IP address but not my DNS

  • Anonymous Feb 09, 2008

    Trying to access Sony Network, get a long delay and a DNS error message

  • Anonymous Feb 18, 2008

    error 80710102

  • dangthing Feb 20, 2008

    When I get online I often have the DNS 80710102, this is something that is not fixed by simply waiting on my system and trying again. I think that if I used an Ethernet cable it would fix the problem but thats not an option for me. My PS3 and internet are fine but this plagues me many days. I think it has to do with the amount of data being sent over the server. Sometimes if I turn off and then turn back on my PS3 while resetting the wireless router and Ethernet box it fixes it but that only works on some occasion.

  • figuerle Feb 25, 2008

    i have been trying to connect my PS3 to my wireless router and the IP success but DNS fails an error DNS (80710102) appears on screen

  • Anonymous Feb 26, 2008

    Yes we just bought our system lastnight and when we input every information in no matter how many times we were trying to connect through the internet it still shows up Dns error..Why is it still doing so? How can i fix the problem? What's causing the problem? Please reply back to me asap because i want to play my rainbow six!!!!!!

  • marlon_bling Feb 26, 2008

    hey, wen i try and connect to the internet it keeps saying DNS error (80710102) ive tryed many things and its still the same its really getting on my nerves and im fed up with it can you help me sort it else im moving country wb marlon

  • xman87 Mar 07, 2008

    when i try to connect online.....it says dns error (80710102) on my ps3....i need help...quick...ive tried changing it lots of times....please help..

  • Anonymous Mar 09, 2008

    there is a DNS error code and the local area connection has limited or no connectivity but the ip address is fine:(

  • Anonymous Mar 10, 2008

    same thing

  • Anonymous Mar 10, 2008

    80710102

  • Anonymous Mar 21, 2008

    i have the problem to help me

  • Anonymous Mar 23, 2008

    I manage to obtain IP Adress but my the annoyind DNS error popped up again and im not sure what to do

  • Anonymous Mar 23, 2008

    i dont know what to do to stop the DSN error

  • Anonymous Mar 26, 2008

    How do i change my dns settings?

  • Anonymous Mar 26, 2008

    i just downloaded an update and got the dns probolem i dont understand why it al the sudden went bad :(

  • Anonymous Mar 31, 2008

    ive enterd the correct ip address and it still doesn't let me get a dns

  • heist5 Mar 31, 2008

    my internet was working for awile but i got a new internet service at my house. i have been trying to fix the internet to work for my ps3 but everytime i try to get on there it says dns error(80710102). what do you think i need to do?

  • Anonymous Apr 01, 2008

    i have the same problem i'm with virgin it was working when i got it then iit stop as soon as i got my laptop ( i think) i need serious help

  • lic123us Apr 03, 2008

    When i try to connect it finds the internet, but it still doesnt want to connect, when i do the test, it says: fild, out of time, i dont know why,, but like i repeat, it does find the internet, but can't connect,, any ideas?

  • Anonymous Apr 03, 2008

    You can get an excellent ps3 repair guide from



    http://ps3repairsguide.com/





















    You can get an excellent ps3 repair guide from



    http://ps3repairsguide.com/

  • DANB_95 Apr 05, 2008

    all right i have the same problem but mine says (an error has ocurred during the communacation with the server this is an DNS error 80710101) and it seems like i tryed every thing can any one help <(* :*)>

  • Anonymous Apr 09, 2008

    I have the same problem and I'm about ready to dump the damn thing. I,ve followed all the steps to connect with wireless. The PS3 finds the IP address no problem but when I do the network test I also get DNS error 80710102. HELP ME PLEASE...........................

  • Hechittes Apr 19, 2008

    im having the exact same problem as everyone else...does anyone know how to fix it yet?

  • Anonymous May 03, 2008

    i have tried connecting my ps3 to my router using the ethernet cable it obtains IP address but internet connection fails and says this is a DNS error what does this mean? please

  • Anonymous May 16, 2008

    error

  • Anonymous May 16, 2008

    error 80710102

  • Anonymous May 19, 2008

    Sorry, buy i know nothing about computers/routers, that kinda stuff. How exactly do I reboot my linksys wireless router?

  • Anonymous May 19, 2008

    The Best way to fix a problem like this is to use a PS3 Repair Guide.

    You can find a good one here:


    www.PS3RepairsGuide.com

  • Anonymous May 19, 2008

    i have the same error and i dont have a router but i have a ethernet cable and im still getting the error what should i do

  • fatboy34 May 21, 2008

    when i try to connect it say dns error it did it before but it did it again the next day

  • Anonymous May 26, 2008

    help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • sasquach1993 May 27, 2008

    dns error 80710102

  • Anonymous Jun 03, 2008

    i try to sign onto the internet and it keeps saying there is a dns error..the internet connection always failss

  • Scholes84 Jun 03, 2008

    I have same problem witha sky router please help

  • chuckface06 Jun 05, 2008

    please help! just got internet installed yesterday; works on computer but PS3 wont connect. sony help tried to walk me thru manually, but cant connect to internet. sony and comcast are saying i need primary and secondary DNS from each other but neither knows how i get the number or what my DNS number is. to make it so bad, my mom has same internet as i do and (i even used her computer to get it installed) i played my PS3 online at her house for the 1st time. same connection, wired (no routers, motorolla modem), but no online here for my ps3.

  • Anonymous Jun 06, 2008

    every time i try to connect to the internet it says that it has found my ip address but not my DNS and i need help because it is really starting to get on my nerves.....



  • Anonymous Jun 12, 2008

    I HAVE IT!!!!

  • JAGGED WIRER Jun 14, 2008

    when i trie to play online cod4 it says that there an dns problem what do i do

  • Anonymous Jun 23, 2008

    When I try to connect to online for my PS3 a message appears saying the server couldn't connect with the network, this is a DNS error.

  • CrazyA Jun 24, 2008

    I have a ADSL BT Voyager 190 modem. Im trying to get online with my ps3 with that through a CAT5 ethernet cable but i get the error code (80710101) each time.



    Can anyone please help?

  • CrazyA Jun 24, 2008

    I'm using a BT voyager 190 ADSL. Im trying to get online with my ps3 through it, by using a CAT5 Ethernet cable, but i get the same error (80710101).



    Can anyone help?



    Thanks,

    CrazyA

  • Anonymous Jul 01, 2008

    cant connect to ps3 online because of dns error

  • Anonymous Jul 03, 2008

    I try to get online with my playstation3 and an error occurs involving my dns. I thought it would be a simple case of connecting automatically, but i was wrong. The test successfully detects my I.P Address but just not my D.N.S. Any help would be great.

  • sambw Jul 05, 2008

    for some strange reason my ps3 internet has stoped working. At first it worked for a short amount of time then stoped it told me it had something to do with the UPnP which was enabled. but now it doesnt work at all it shows

    ip address: succeeded

    internet conection: failed

    at the bottem it reads: an error occurred during comunication with the server this is a DNS error 80710102

    just to add i am using a wireless connection can someone please help.

  • Anonymous Jul 08, 2008

    restart but it has not changed

  • Anonymous Jul 09, 2008

    PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

  • nickatnite Jul 13, 2008

    I don't have awired connect I have wireless, but its exactly the same problem!

  • branh_rockst Jul 17, 2008

     i don't know how to do it i've tried sony.com nothing youtube nothing pleasei need help

  • Anonymous Jul 22, 2008

    I need dns numbers now.

  • Anonymous Jul 23, 2008

    my ps3 finds my ip but not my but not my internet connection it says dns error





  • originalflyg Jul 31, 2008

    I'm trying to get online to play Soulcalibar 4 but when trying to connect my ps3 says DNS error. i wouuld like some help so that i may continue to kick **** on the web!

  • Anonymous Aug 01, 2008

    dns error``

  • dc24superman Aug 07, 2008

    I have the same problem

  • Anonymous Aug 11, 2008

    i have the same kind of problem, exept that my connection is wireless.

  • shan987 Aug 12, 2008

    when i set automatic for ip address, the connection doesn't work and the ip times out but when i do manual for ip address the ip address works but the connection thingy doesnt work.

  • Anonymous Aug 13, 2008

    i got Same prob too but im using a bt home hub

  • EAMONN POWER Aug 14, 2008

    dns error on 80710102 lost all data in big trouble need all coads help me o be one your my only hope

  • Anonymous Aug 15, 2008

    wat do i need to do to open the dns

  • ajay1187 Aug 17, 2008

    i get my ip address but does not find dns an ays here is a error

  • Anonymous Aug 17, 2008

    when trying to connect to the internet my IP address is good but it says DNS error and I don't know what the hell to do.

  • Anonymous Aug 19, 2008

    when i try to get online it sayin that i have a error with the DNS i have a internet wired that is my problem

  • Anonymous Aug 19, 2008

    I WANT TO PLAY ONLINE BUT MY DNS IS NOT LETING ME PLAY

  • frankricher Aug 19, 2008

    same problem seems to have happened since avg was updated

  • Anonymous Aug 29, 2008

    dns error

  • Anonymous Aug 31, 2008

    when i do a connection test it always says that the ip adress is timed out

  • yzblue250 Sep 04, 2008

    when i run the internet connection test on my ps3 it says the key information has timed out

  • Anonymous Sep 04, 2008

    PS3 say DNS error {80710102}

  • Anonymous Sep 04, 2008

    ps3

  • isemingerd88 Sep 06, 2008

    everytime i try to connect it says connection problem it is a DNS error and even if i get on it still always tells me connection problem and kicks me off anyone know wat the hell is wrong plz let me know

  • jillsissel Sep 06, 2008

    I'm trying to connect my PS3 to the internet via the settings panel.  I've entered the i.p. address and the PS3 found it alright.  It failed the internet connection test saying a DNS error 80710102 occurred, after I put in the router and DNS numbers. Those two numbers are the same in my computers preference settings. Is this the problem?
    Jill

  • Anonymous Sep 09, 2008

    nao consigo por a internete porque da erro no dns

  • dominicanduk Sep 10, 2008

    i have the same problem and i really want to play metal gear online

  • r0k4s Sep 10, 2008

    Same here

  • Sean-lewz-2k Sep 13, 2008

    i need a primary and secondary dns number for my playstation 3

  • jamescamerra Oct 09, 2008

    it says obtain ip address failed

  • Anonymous Oct 11, 2008

    mine says that too, obtains the IP adress, but fails internet connection

  • braders_boi2 Oct 11, 2008

    it always finds my ip address but then says cant connect t internet due to a DNS error!!!

  • FriscoCa77 Oct 12, 2008

    80710102 dns error PS3 solution....What do I do?

  • TJfromPhilly Oct 12, 2008

    man i have the same dsn thing on mine i cant seem to fix it so if anyone tells you anything how to fix it can you tell me eather at bmxbro312@aim.com or phillyboy911@yahoo.com

  • cyberwill Oct 20, 2008

    i cant log on to playstation 3 i keep getting dns error 80710102.sometimes this will go away by its self but it keeps happening very frustating HELP

  • Anonymous Oct 20, 2008

    jkjk

  • rafaelsalama Oct 23, 2008

    i cant log on to the internet cause it says dns error then some numbers how can i fix that



  • immy196 Oct 23, 2008

    my ps3 internet connects an ten fter like 30 mins it says dns error



    what do i do?

  • cobbyxxx Oct 30, 2008

    well it will obtain my ip address but wont connect due to a dns error

  • Anonymous Oct 30, 2008

    omg

  • nonspam Oct 31, 2008

    same old story like thousands of PS3 users worldwide! It just doesn't connect. I have a Linksys wireless router and subsequently a infrastructure network. I already put the rec. DNS addresses 4.2.2.2 and 4.2.2.3 in the router, still....

    My server uses the 192.168.0.1 address for co(ll)nnecting my 6 laptops to the Internet, and my router uses the 192.168.1.1. That's it.
    Tried already around 50 times with all variations, followed the youtube clips, but no result.

    I have just to wait, until the world gets rid of this prob I guess....
    Take care
    Gerry



  • Anonymous Nov 01, 2008

    My problem is almost the exact same. Yesterday, a comcast worker came out to establish a new internet connection in my room, he changed a few internet settings, but he said he couldn't do anything for me and left. I then moved my playstation into my computer room, where I normally play online, and the exact thing happens, It can find the IP address, but it can't find the DNS.

  • Anonymous Nov 08, 2008

    80710102 code 

  • chiliwees Nov 10, 2008

    it finds my ip address but not the dns.

  • fenderben160 Nov 10, 2008

    DNS error

  • shane113 Nov 12, 2008

    i just got a router as a gitdt form a friend who work at a computer store, and when i set it all up and plugged in my ps3 and tried to take it online it cannot find the internet connection and keeps telling me "An error occured during communication with the server. This is a DNS error." the ps3 will find the ip adress and everything but wont get past this...how can i fix it? i tried hitting the reset button my router and moving the modem closer to the ps3, and pluggin g the ps3 in directly to the modem and it wont work...if anyone can help it would be great

  • winstonlee09 Nov 16, 2008

    i'm using a brand new BT Home Hub 2.0 and i'm having a lot of trouble getting an internet connection. first off i couldn't get an ip address but when i entered it in manually, along with my default router number, my subnet mask and the listed DNS numbers (which i got off my homehub manager) error 80710102 comes up. please help before i break something valuble!

  • Anonymous Nov 16, 2008

    i'm using a brand new 2wire gateway modem and i'm having a lot of trouble getting an internet connection. first off i couldn't get an ip address but when i entered it in manually, along with my default router number, my subnet mask and the listed DNS numbers (which i got off my manager) error 80710102 comes up. please help before i break something valuble!

  • madnplaya Nov 17, 2008

    I keep getting the same error message. DNS error (80710102). What does it mean?

  • Anonymous Nov 20, 2008

    same here.  One second it was working.  The next, it ways DNS error 80710102

  • Anonymous Nov 23, 2008

    i do everything right then it comes up wid dns error 80710102 :@ help

  • Anonymous Nov 23, 2008

    i am really agitated righ now and need to get online working for the new call of duty i am using virgin media

  • Anonymous Nov 23, 2008

    I've got the "DNS error (80710102)" problem. (Virgin Media ISP). Was working fine last time used (several weeks ago) and now just this "DNS error (80710102)"!!



    Cannot seem to sort.

  • chink stoner Nov 23, 2008

    it comes up ip address succeeded then b elow says internet connection failed and comes up below this is a dns error and in brackets80710102...please help me i really want to get the most out of the ps3.thanks.

  • Eddie Estrada Nov 24, 2008

    WHEN I TRY TO UPDATE MY NBA 09 GAME FOR PS3 IT STARTS DOWNLOADING THEN SAYS DNS ERROR 8O710102

  • Anonymous Nov 26, 2008

    i have a 40gb ps3 and it keeps comeing up with a dns error i have it wireless and im using a speedtouch router can anyone help me resolve this please all help would be appreciated

  • Anonymous Nov 27, 2008

    same here idk wat to do i wanna okay CoD4

  • goartyis Nov 29, 2008

    same thing dns cannot connect

  • chav_sampark Dec 02, 2008

    wen i go to do a system check 2 get the new version it goes up 2 about 4% and then it keeps saying dns error

  • Anonymous Dec 03, 2008

    Although ... with help from my ISP (AOL) with the connection details i need it still doesn't work! When going through the settings manually the console recognises my IP address but not the DNS. When contacting AOL with the info they gave me i'm only given one DNS code or (DNS Server) from my comp? Which could be why its not connecting?

    When trying automatic for the console to recognise the server itself, neither options IP or DNS work but misrably fail.

  • Anonymous Dec 04, 2008

    what do i do

  • Anonymous Dec 04, 2008

    i need help it keeps saying dns error but i tried to fix it but it wont work help me

  • Anonymous Dec 06, 2008

    i just want to play online games with my router and it dousent work, im furious

  • snlcain Dec 07, 2008

    PS3 says DNS error (80710102) when i try to connect to the internet with a wired and wireless connection problem


  • Anonymous Dec 10, 2008

    dsn nuber

  • Anonymous Dec 16, 2008

    been trying all day 2 connect but keeps saying theres a dns error.

  • Anonymous Dec 16, 2008

    i have the same problem



  • Anonymous Dec 16, 2008

    when i try to play online it dosent let me its there a eror

  • Anonymous Dec 17, 2008

    i have the same problem but sometimes myn works and i am getting sick of it not working HELP PLEASE!!!



  • Anonymous Dec 19, 2008

    when i try to sign in on my playstation 3 it says that there is a dns error

  • Anonymous Dec 21, 2008

    my ps3 says DNS erroe on the conection test

  • Anonymous Dec 21, 2008

    Mine works *sometimes.* I'm usually able to use the automatic IP and DNS. But sometimes when I turn off the PS3 for a day or two, it's like it's dumb again and can't get the IP. When I put in the IP, it fails at DNS.
    I've read so many solutions, but none work for every configuration (I don't even HAVE a router...it's a bridged connection, so most solutions are worthless for me). Anyway, this is highly aggravating and I have to spend 30 minutes trying to get it to connect every few days.

  • iatwmx10 Dec 25, 2008

    Mine worked in my old trailer for 2 days and then it brought up the error code. So when i moved it worked for 2 days again and then stopped and showed the error code.



    and i dont think i want to move again just for 2 days of online access LOL:)

  • irving619 Dec 26, 2008

    their en error everytime when i sighned in playstation network and it wireless

  • Anonymous Dec 27, 2008

    whenever i test my internet connection for my ps3 it says ip address: suceeded internet conection: failed DNS problem 80710102



    ive tried DNS numbers other people said would work but it didnt if anyone knows a DNS code that would work in california in the united states pls tell me

  • Anonymous Dec 27, 2008

    hi,
    i have the same problem. ip address workd but not the dns!! why?! someone help me pls!! if u have a different code for montreal or canada that would be awesome :)

    thx


  • Anonymous Dec 27, 2008

    i have the same problem

  • Anonymous Dec 28, 2008

    I have the stupid problem that says DNS error 80710102! (Wireless)

  • ed gallardo Jan 05, 2009

    if you find the sulotion email me eskate805@hotmail.com or eskate805@yahoo.com i need the help plz aight .psn eskate805 k send me a message..

  • Anonymous Jan 05, 2009

    when i to connect it comes up the DNS error (80710102) but i dont know how to get rid of this error.

  • Anonymous Jan 05, 2009

    i hate this

  • Anonymous Jan 07, 2009

    i have

  • Anonymous Jan 07, 2009

    i gav

  • zenawillis09 Jan 07, 2009

    i have a wireless router and my internet is moblie broadband usb and itssaying dns error what should i do

  • Anonymous Jan 11, 2009

    everytime i try to hook my wireless uplink to my ps3 it always says it has a dns error (80710102).

  • hituno Jan 11, 2009

    I CANT IT SOLVE THE DNS ERROR

  • thepurpleman Jan 13, 2009

    I was able to play online the first day I got it but now the ps3 will not connect to the internet. IP address is ok but when it goes to connect to the internet it fails for no reason and with no explanation or error code. WTF?????

  • brett07 Jan 14, 2009

    dude i need help

  • Anonymous Jan 16, 2009

    i can't play online because of the DNS error



  • Big Marcos Jan 17, 2009

    i have the same exact problem, i have a wired connection and i still cant get it to work. when i do all of my settings it says my ip adress is successful but my internet connection is always failing

  • kellycolm Jan 17, 2009

    all that happens is i click on "test connection" and it says IP adress aqquired and failed tis is a problem with the dns server

  • Anonymous Jan 17, 2009

    i need help



  • pillpopen1 Jan 18, 2009

    im trying to get on the internet and it keeps saying DNS error

  • Anonymous Jan 18, 2009

    it just wont work

  • Anonymous Jan 18, 2009

    when ever i enter all my settings and at the end when it says test connection my ip works but my connection to the internet doesnt, but my pc is fully connected



    help please

  • jamesdt1985 Jan 25, 2009

    im having problems with my dns

  • Anonymous Jan 25, 2009

    dns does not work

  • matthew_madd Jan 26, 2009

    dns

  • Anonymous Jan 26, 2009

    i have a belkin router and i can get online through my ps3 it even says i have 100% internet connection and i can get on online games but i have barely connection when i get there and the game lags, what should i do

  • champnate95 Jan 28, 2009

    i dont know haw to find my primary and secondary dns

  • poopi1234567 Jan 30, 2009

    i have this same problem and idont now how to fix it

  • Anonymous Jan 30, 2009

    PS3 says DNS error (80710102) when i try to connect to the internetafter a wireless connection problem. im with bt broadband

  • smiller10089 Feb 01, 2009

    I have read through all the solutions on this page, and not a single one of them worked for me. I'm not saying they were bad solutions, I'm just saying that I really need help. Its frustrating me, and the sooner I get it fixed, the better. Any ideas?

  • floyed Feb 04, 2009

    ive trie over and over again and it said dns error 80710102.i dont have a router but i connect from my phone line to my computer..

  • leod09613 Feb 06, 2009

    Just started getting the error 80710092. Kept picking at it and the error changed to 8071053C. I am using a netgear router.

    Would love to find a working solution.

    -D-

  • Anonymous Feb 09, 2009

    i have the same problem but instead I hook up my PS3 to my laptop. I also use the X box 360 cable and it does the same thing my X box 360 works why not playstation I want to call them but I don't fell like staying on the phone for two hours




  • cindler2000 Feb 10, 2009

    DNS ERROR 80710102. I read alot of posts in how to fix it. Rebooting everything do help but only for so long.I did try disabling the Media in Network Settings and wow it worked so I went back to network connections to set up to easy and did everything automatic.And now I'm back online.Lets see how long it last tho. lol

  • Theone9000 Feb 11, 2009

    yep i have the same problem

  • Anonymous Feb 15, 2009

    well when i go to network settings test conection it says dns error 80710102

  • Anonymous Feb 16, 2009

    my ps3 keep saying dns error (80710102) how do i fix it

  • mosawer Feb 16, 2009

    hi how are you. i have the same probem in my sony playstation 3 console. it gives me a dns erorr. but the thing is that i dont know how to fix it. so i was thinking if you can help me. thank you.

  • mosawer Feb 16, 2009

    hi how are you. i have this problem in my ps3. i have a dns error. and i was thinking if you can help me.

  • Anonymous Feb 18, 2009

    every time i try to connect ps3 online it says an error occured wif the server this is a dns error 80710102

  • Anonymous Feb 18, 2009

    Every now and then i go onto my PS3 and the most enoying little message comes up on the top right hand side of my TV. I tryed re-doing my internet settings but still nothing. What more can i do?

  • Anonymous Feb 19, 2009

    my ps3 is broke it wont connect if my life depended on it i need help



  • Anonymous Feb 20, 2009

    every time it syas DNS error (80710102

  • Anonymous Feb 20, 2009

    DNS error (80710102) when i try to connect to the internet with a wirerless connection

  • kentandwoody Feb 20, 2009

    DNS error (80710102) when i try to connect to the internet with a wireless connection

  • lola44822002 Feb 20, 2009

    Whern i try to log on to the internet wirelss on the PS3 and i keep getting DNS error (80710102), PLEASE HELP i am going crazy

  • Anonymous Feb 22, 2009

    When i try to play online on my ps3 it says that the address is ok and the other thing says that it failed ?????? Help meee

  • cde09 Feb 22, 2009

    i need the following addresses:ip address...subnet..router..primary dns.. sec dns... for a 160gb in the usa

  • Anonymous Feb 22, 2009

    MINE SAYS AN ERROR DURING COOMUNICATION WITH THE SERVER THIS IS A DNS ERROR.

  • Anonymous Feb 23, 2009

    Please describe the specifics of your problem below. We'll add your post as a comment to Mowgli83's "PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection" problem, and notify you when a new solution is offered.

  • Anonymous Feb 24, 2009

    It is not recongnizing the DNS number

  • Anonymous Feb 24, 2009

    the ip adress works but it always fails on the internet connection what do I do?

  • acagenije Feb 24, 2009

    dns



  • Anonymous Feb 25, 2009

    I have a problem with my ps3 online .. it works wired but not wireless

    I have all my numbers ( IP address, default router , primary and secondary DNS ) and I went over them twice .. It just doesn't work=(

    it says
    "DNS Error (80710102) " I cant find the solution =(


  • dukzhunt Feb 26, 2009

    well my internet and ps3 worked fine until there was a blackout and now i just cant get on when i test the connection ip addres sucess but internet connection failed

  • Anonymous Mar 01, 2009

    im on virgin and they did the same thing. i need the dns code!!

  • Anonymous Mar 02, 2009

    THIS **** DOES NOT WANT TO WORK

  • Anonymous Mar 07, 2009

    i do all the staps it tells you to do but when i test the connection this is what is says



    obtain ip address: succeeded

    internet connection: failed

  • Anonymous Mar 10, 2009

    My PS3 says I have a DNS error when I try to Connect to the internet with a wired connection.

  • Anonymous Mar 10, 2009

    dns number is not working help



  • Anonymous Mar 12, 2009

    Im trying to set up wireless internet on my ps3. But It' keeps on ******* saying DNS Error (80710102) .

    I know my DNS Primary and Secondary numbers.
    To find these write in your Ip address in the url search bar.
    To find your Ip address, Go into ''Start=>write in search cmd., put the dot at the end of cmd. now. Then a black list comes up.Then without clicking anywere write in ipconfig/all . Your settings will come up then.

    It might work for other users. Hope this helps.
    Have to say its *** the way its rock to fix.

  • Anonymous Mar 15, 2009

    Im having the exact same problem that Mowgli83 described with a wired connection.

  • kingmertz223 Mar 19, 2009

    how in the world do i find my dns code????????????/

  • rawestnigga9 Mar 20, 2009

    i go to play station network go to sign in then i press auto sign in then it says error go to settings network setting and check your network when i do that i go to the 3rd thing and it talks about pick your method i go to custom and put every thing on auto and when it says proxy server i put no use then it says it says scan server



    and i need help

  • Anonymous Mar 21, 2009

    it said "An error occurred during communication with the server.

    This is a DNS error."(80710102)

  • Anonymous Mar 23, 2009

    I am trying to play on-line on my Playstation 3 and when I go to set it up under Internet Settings and enter in the information that I have, it does not appear to work. I keep getting a DNS Server error for the second option, it fails. Please advise a fix for this problem. Thanks.

  • Anonymous Mar 25, 2009

    I try to sign in to my PS3 account, but the sign in will stop and the DNS error (80710102) will appeare.

  • chimere_wrig Mar 26, 2009

    I have a netgear router what is a code for the dns then or is their one

  • jsmiley51 Mar 27, 2009

    i had wired connection and it worked with no problem now i have wireless and it wont connect if i try to set up an account it always fail. and when i try to change user with old account it say (8013030F) sign in my account but i cant becuse its wireless now please help me despert for online challenge

  • Anonymous Mar 28, 2009

    ps3 says DNS error (80710102) when i try to connect to the internet with a wired connection"

  • mochicken13 Mar 28, 2009

    I've made an attempt at setting my networking settings, and as far as I can tell, I've given all the requested information. However, when I run the connection test, internet connection fails, saying there has been an error in communication to the server, a DNS error. I don't know how to remedy this, and am looking for answers.

  • Ryan Summers Mar 29, 2009

    yeah i got the same thing ive gone through like 6 new modems and routers but it dosent work i bought new ethernet cables i boutght a whole new ip adress and i still dont work so im off to buy a new ps3

  • Anonymous Apr 03, 2009

    whenever i try to conect my ps3 to playstation network it keep s giving the same bloody message for some reason my ps3 is having trouble communicating with the serer but the internet on my computers is working fine what do i do :(

  • Anonymous Apr 04, 2009

    when i turn on my ps3 it says that there is a erroe and a code comes up ( 80710102 ) can u tell me why my internet connection is so low



    P.S if u want to add me my psn account is MadDude96.

    reply soon

  • Anonymous Apr 04, 2009

    DNS error (80710102) when i try to connect to the internet with a wireless connection.

  • si si Apr 06, 2009

    i try to update my system and it says error 80710102

  • Anonymous Apr 07, 2009

    omg this is so frustrating none of these answers say anything about how to do anything. How do you do the router thingy? ive tried almost everything else and i still dont know whats wrong. When i do the internet connection test it says that the obtain IP address succeeded but the inernet connection failed and then it says

    an error has occured during communication with the server.

    This is a DNS error

    (80710102)

    Please help me!!!!!

  • matt1195 Apr 08, 2009

    When I try to play online games or try to use the internet on my PlayStation3 it says that the server wont connect because of a DNS problem. It started yesterday, every time I went into a game lobby and the game was about to start I got disconned.
    :(:(:(:(


  • Anonymous Apr 08, 2009

    its the same i cant get thru summin bout the dns

  • Anonymous Apr 08, 2009

    Im having the same issue. I moved recently PS3 was working fine without problems, re-connected to new place & having the same issue, I do have internet though for the PC, just not the ps3. Any Idea's?



    Thanks...

  • Anonymous Apr 10, 2009

    same exact thing

  • muddy929 Apr 10, 2009

    I have been playing online for months and now out of the blue I am getting DNS error (80710102) and cant sign in and play. I'm really missing my gaming can someone help?









  • thefirstcoin Apr 12, 2009

    when i tried connecting to the internet on my Ps3 via a wireless connectioon it came up with DNS error 80710102

    ca u help

  • Anonymous Apr 14, 2009

    My PS3 IP address works fine now but my Internet Connecxtions won't work I've tried some the DNS codes but they still did not work if their is anyone out their that can help me please help.

  • Anonymous Apr 18, 2009

    when i try to log in it says an eorror occurred during communication with the server. this is a dns eorror.

  • Anonymous Apr 20, 2009

    dosent work when itry to get on the internet

  • Anonymous Apr 20, 2009

    i cant connect to the internet because i dont know what is the dns

  • gabriel9578 Apr 22, 2009

    these past cew days i'v been playing online with no problem, but today its telling me theres a DNS error (8071012). someone please help. i don't want to take the ps3 back or throw it away like my xbox 360

  • Anonymous Apr 24, 2009

    When I try to get online on my ps3. the ps3 says DNS error (80710102)

  • nickmdizzle Apr 29, 2009

    ok my internet connection works for everything in my house even for my ps3, but it only works for a short period of time for my ps3 i punched in all the numbers manually but it still says i have a DNS error some1 please help me

  • Anonymous Apr 30, 2009

    playstation3 wont read my IP adress

  • Tfella23 May 01, 2009

    What do you do if you use D-link router?

  • Anonymous May 02, 2009

    have the same problem what can I do?

  • Anonymous May 03, 2009

    dns error help!

  • justin69 May 06, 2009

    I have the same problem... Where do i get my DNS code from


  • chadd12345 May 08, 2009

    when going throgh all the settings by automatic or manually the ip addrss is sucessful, and then it says failed to connect to internet because there is a problem with the DNS

  • Anonymous May 09, 2009

    its saying dns error 80710102 on my ps3 when trying to connect to wireless internet. can't find correct dns code please help

  • Anonymous May 11, 2009

    i have the same problem my ps3 says the same thing DNS ERROR (80710102)When i try to connect to the internet with a wired connection

  • Anonymous May 12, 2009

    keeps comign up with dns error





  • Anonymous May 16, 2009

    i dont know how to find my dns

  • Anonymous May 19, 2009

    I have a wired connection and whenever I try ti get on the internet it says this DNS error. Please Help


  • Anonymous May 19, 2009

    i have the same problem and have to turn the ps3 on and off several times before it would work but now nothing fixes it

  • Anonymous May 21, 2009

    When i try and sign in it dont let me and says DNS error

  • Anonymous May 21, 2009

    Why do I keep getting a DNS error also?

  • bgduff May 22, 2009

    DNS error 80710102, what can i do 2 get this fixed and online playing later

  • Anonymous May 22, 2009

    when i do internet connection test it says ip adress succsed internet connectoin faild but my computer still works?



  • xmex305x May 25, 2009

    tryin to go online an error pops up n states ethernet error but my ethernet is on and working what do i do

  • Anonymous May 26, 2009

    my problem is pissing ME OFF

  • hazzamate Oct 05, 2009

    g-day all,
    my names harry and im not the smartest person on the planet (trust me)
    im getting annoyed about this DNS error thing.
    ive got the same DNS error as all of you guys (80710102) and its pissing me off.
    Ive just got my new PS3 and its a slim, im using wireless and so if anybody out there knows how to do it with wireless then please speak up.
    contact me at- hazzamate@hotmail.com
    cheeers


  • Celeronen May 11, 2010

    Just simply try "Disable" your internet connection... Then wait a moment...
    "Enable" it again... and voila..!! At least it worked for me, don´t
    know if it resets the internet connection or someth like that.

    Tried before that to unplug cords and cables, doing the test etc but
    no... But Disabling - Enabling internet connection worked for me in a
    pinch.

    Cheers!!!

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For mine i tried other fixes and they didn't work. Turns our my router had enabled security but the PS3 had forgotten the password (WEP key).

I turned off the WEP on my router and the PS3 suddenly found its connection.

To say I was getting stressed is an understatement, Sony should put something on their website, it seems like a really commonm problem to which people have no clear route to solution.

Posted on Aug 09, 2008

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Change dns settings on your pc network connection by going too properties then tcp protocol then advanced type in 208 67 222 222 and secondary 208 67 220 20 it will then work

Posted on Dec 31, 2007

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Yesterday my ps3 wouldnt log in to the PSN because of a dns error (80710102) but i managed to fix it. i knew it wasnt my modem or ethernet cable because theyre brand new. To fix it follow these steps carefully. First go to your computer and go to RUN then type in CMD then type in ipconfig/all and click enter to bring up your ip adress and such. write down all your information like ip adress/subnet mask/gateway/dhcp server/dns servers. Then go to your ps3 and go to network settings and disable media server idk why but helps. Next go to internet connection and click wired connection. Manually type in the ip adress and subnet mask and dns ect., this should take a while. Next select do no use proxy server and select everything else in automatic. The upnp set to do not use. Click yes and a connection test will begin, IT WILL FAIL. Next Turn off ps3 and restart modem. Turn Ps3 and Modem back on and go to network setting click wired connection and then easy. It will do a connection test and it will work. You are now back online ready to play. if not restart ps3 only.

Posted on Jul 25, 2009

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Try this DNS 208.67.222.222
208.67.220.220

Posted on Dec 31, 2008

  • RPGX Omega
    RPGX Omega Dec 19, 2013

    The DNS setting is fine. But what helped me was under Wireless settings in my ddwrt page. Selecting Bridge mode next to Network Configuration finally got it to work for me.

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I FIXED THE DNS ERROR

Like everyone else I had the same issue. After searching the web for days for the answer the solution was simple. If you know your connections/settings are correct (i.e. you can surf the net on your PS3) turn off your ps3 using the switch in the back. DO NOT turn off the ps3 using the gamepad or power button on the front of the machine.

I think whats happening is the PS3 is hanging on the DNS when you quit an online game using the gamepad. I now exit the online function of the particular game then quit the game. Once I am back to the PS3 main screen I shut off system. I haven't had the DNS error since.

Hope this helps.

Posted on Feb 26, 2009

  • dvigilante Feb 27, 2009

    my DNS error was caused by time warner internet problems. THe solution was to get DNS server address from opendns.com

    After that everything worked fine.


  • Ronald Keith
    Ronald Keith Oct 24, 2014

    no on off switch on back.....

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I found that disable Media Server worked for me as well, but I found the idea of not having access to the music on my router unacceptable. One of the responses above mentioned UPnP, and that was the key, though there needs to be a bit more detail.

I'm using a Linksys WRT54GS, and disabling UPnP on the PS3 settings was the first step, but disabling it on the router was the second step. Now I have access to both the Playstation Network AND my laptop's hard drive.

On my Linksys router I did this by going into the "Administration" tab, and in the default sub-tab ("Management"), the bottom option was UPnP. I set that to disable and everything works now. This might work on other brand routers too, but I can't give directions on how to turn of UPnP on other brands of routers as all I use is Linksys.

Posted on Oct 10, 2009

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I had this error straight out of the box when I needed a game update (FIFA 2008). I was able to connect online to update the system itself, but then I couldn't get the download for the game update. I turned off my computer, then rebooted my router. This did the trick and I was then able to get the game update no problem. I'm really not a gear head so I can't say for sure whether the computer being off the network had anything to do w/ it. But I suspect resbooting the router did the trick.

Posted on Feb 11, 2008

  • casderr20 Feb 11, 2011

    So dns is a problem with the router o is the connection from cable o satellite ? Cause when I\'m playing ps3 suddenly lost connection error like that by the way cod is the best love it any way ,is router problem or modem ? thank you

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Yes i had this problem too, but i solved it by changing the security type from WEP to WPA in the ps3 options , then i entered the key which is available in your router settings at http://192.168.1.1

Posted on Sep 23, 2009

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I just switched my wireless router's wireless channel from 6 to 11 and it worked for my. I would go to start, run, cmd, ipconfig/all and put all the ip, dns, gateway and what not numbers into my ps3 and i would get the DNS error. I just switched the wireless channel and it worked for my. I hope this helps you guys, because it sure has helped me.

Posted on Mar 30, 2010

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Hi
i just bought a PS3 and was having the same problem. I solved the issue by Dissabling the WEP and gave 2 dns address.
1 from my local router
2 from my ISP provider

Start working perfectly and i started to update my PS3 Software,

Posted on Nov 02, 2008

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I have a FIX. And yes this works EVERY time if your PC internet is working fine. Do manual internet set up and do:
IP Address any ip address that is not used in your house
Subnet Mask Your computers subnet mask: Usually 255.255.255.0
Defualt Gateway your Main PC's IP address, usually ending in 0.1
DNS1 208.67.222.222 < These 2 are the ost important. Do exactly that.
DNS2 208.67.220.220
More help available here.

Posted on Jul 14, 2010

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Important : always follow the 'easy ' and ' auto ' setup options when establishing a connecting to the internet via your PS3 and wireless router on your computer ( apart from when getting to the ' WEP ', that has to be done manually ).
First make sure you have a ' network name, password & WEP KEY code ' set up via your router ( your network name can be added on the PS3 under ' SSID ' when prompted, if it already isn't, but should, be there by now ). Then follow your SSID via auto until you see ' WEP '. Then type in your WEP KEY number ( should be given when getting your ' SSID and password ' on your computer ) ; 26 numbers and letters in all and mixed ( case sensetive, so type in the letters how they appeared when given them ; normally higher casing ) ; press ' enter, twice ' after you have typed in the KEY and this will take you back to your ' WEP ' . Then follow the auto till you get to the end and press ' enter ' ( X on the pad ).
All should be working now with full internet connectivity.
Hope this helps.

Posted on Jul 24, 2009

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The guy who said disable media server connection is god! an answer that a technical idiot like me can easily do and one that works!

Posted on May 20, 2008

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Bypass your Router. Anyone who connects to Sony servers to "update a new game" directly through their gateway do not have this problem. Sonys servers will drop your connection and kick you off the server preventing you from downloading important updates. Due to configurations on most routers is the reason your download will stall out. Connect the ethernet cable from your PS3 directly into your gateway (bypassing the router), enter network settings on the PS3 and setup a "wired connection", select "automatic on all questions asked, then allow to "test connection". Once connection is successful load up your new game and enjoy your complete download. Now that you have your update, you can re-connect your router as it was before.

Posted on Feb 15, 2010

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Hello all

I had the same problem trying to get online and failing due to DNS server error. My PS3 is hard wired directly from the modem(Motorola surfboard). I tried, for 3 days, trying different methods.
The method that worked for me was Solution 21 by BRAVO above. I did exactly as he stated and bravo all sorted. Happy online gaming.
BRAVO I owe you a very BIG drink. Thanks buddy.

Posted on Sep 05, 2009

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After reading and trying to turn on this and that I looked on the bottom of my modem westell 327w and what do ya know found a wep key for the modem printed on a label. Entered that instead of the one I created through network setup wizard, Problem solved for me hopefully this will help some of you guys.

Posted on May 28, 2009

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Check with your serive provider, it could be as simple as you haven't paid your bill.......
If not they will provide you with your Primary and Secondary DNS. Your I.P address is in System Information in PS main menu.

John

Posted on May 28, 2009

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Hey, Rebooting my router and restarting my ps3 worked for me. The DNS problem is terrible, it happens on almost all ps3's connected to a router at some point, and the solution is always an easy one, but you just need to play around with settings and reboot your router. all the advice given by everyone usually works though

Posted on Feb 25, 2010

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I had the same problem. It took me two days to figure it out but, try this. EVEN IF YOU HAVE A WIRED CONNECTION, SELECT WIRELES.

Enter the DNS numbers as PRIMARY 4. 2. 2. 2
SECONDARY 4. 2. 2. 1

I hope it works for you. If not, goodluck.

Posted on Jan 13, 2010

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Solution #4 worked for me.
Under the network settings for your ps3, disable the Media Server Connection. Then try again.

I was also getting intermittent connectivity for no apparent reason. This especially occurred when I would try to run any kind of update. Once disabling the Media server there were no more issues!

Posted on Aug 13, 2009

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Hi, I had same problem. Turned out it was my Linksys router. I went to Linksys website and went onto their Live Chat. I was advised to update my Firmware for router. I did contact ISP (Virgin) before hand, turns out that there was nothing they could do because issue was either with PS3 or Router.
However if the above fails, and you are comfortable with it, try putting your encryption of the router from 128bit to 64bit.
After this everything was on automatic and it did it itself. Hope this helps.

Posted on Apr 21, 2009

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Disable the internet connection and put your playstation on and restart the whole thing so it seems your installing a new internet source. Go on options to the internet. You may be entered in the wrong password either using your internet password provided from your internet provider. You are suppose to use the password you made for yourself. Hope this helps.

Posted on Aug 15, 2009

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I just hard reset my router's (i have 3) and modem and has seemed to work for me,

Posted on Mar 13, 2010

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Change all your settings to easy and automatic enter wep and it should work(worked for me)and i chose scan for one of the settinngs as well =) hope it helps

Posted on Jan 10, 2010

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Dns means your ps3 and your modem is not communicating together. i had the same problem and what it did is call your internet provider and tell them whats happening and hell send a signal to the modem. if this does not work try rebooting the modem. my problem was that my ethernet cable wasnt working properly, i went and bought one and problem was solved.

Posted on May 31, 2009

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If this only happens somtimes turn the ps3 of with the controller. also if your playin game online and u just turn it off u might get a dns eror next time u try to sign in.

Posted on Feb 18, 2009

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ONLY IF IT WAS WORKING

If your PS3 is on wireless and has suddenly stopped going online or signing in, try disabling any new security you have installed on you wired computer. Such as fire wall or spyware killers, they can some times mess with the PS3 connection telling it what it is and is not allowed to do. If this doesn't work please try the turning it on and off method

Posted on May 04, 2009

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Hey go to command prompt on your computer and type in ipconfig /all and it will tell u your dns address and then type it in manually then it should work.

Posted on Feb 01, 2009

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Yep all u have to do is reboot both your cable and your modem by unpluging them bothe from the power for about 1 min and then turn them back on and whala ur online ;)

Posted on Oct 18, 2010

NOW YOU SHOULD HAVE IT FIXED!!!
I know THE SOLUTION FOR THIS PROBLEM (when you use LINKSYS WRT54G) don't know of this works out for other too but give it a try !!

I've spend hours on this looking.. but I'll spare you my life story..

The first thing you do is look up the MAC-adress of your ps3 which can be found in your network configurations pannel.
once you found this you note this somewhere on a sheet of paper.
Next you go to your linksys router (on your pc)
You can acces this by typing 192.168.1.1 in your browser.
when you are there search were you can fill in a MAC-adress and replace the one you've got by the one of your ps3 (on sheet of paper)

OK so far so good. Then you will have a NAT-type 2 instead of 3 (which means that you don't have to fill in your configurations like DNS and Ip-adress manually) So this you don't get a DNS error.

Then go to network configurations on your ps3 and use simple or advanced (I don't think this makes a difference =) )
But I took simple. Next set everything on automatic. IT IS ALSO IMPORTANT THAT YOU USE THE RIGHT WEP-key (which can also be found in your router configurations)
=> (192.168.1.1 in browser and settings) or ask me if you don't find this

And don't use proxy server or UpNp (the last one makes no difference with me)
ENJOY THE ONLINE PARADISE GAMING AND DOWNLOADING OF PS3!!

feel free to ask questions if this wasn't clear =)

Posted on Jun 12, 2008

Under the network settings, disable the Media Server Connection. You won't need that anyway. Then try again. Should work.

Posted on Jan 19, 2008

  • trutek187 Sep 17, 2010

    Wow that fixed my problem! I worked all day on it and it turns out that was the problem! Thank you so so much!

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Hi every1 i'm not sure if this will work for every1 but i simply turned of my router for 30 secs then back on again. Sony also advise this as its 90% the cause of the problem. Your PS3 reads it as a DNS problem because it cant connect to the server. hopefully this helps but i agree with a few people on here, Sony should really put a link on there web site for such a common problem.

Posted on Oct 06, 2009

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  • 545 Answers

Try to reset the whole system first.

Posted on Mar 10, 2015

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First, you're still using AOL? I thought they were dead! lol Second, I find it strange that people feel the need to connect their system's internet through a computer or laptop. Though, if you are capturing video, I guess I could see why. However! Domain Name Server (DNS) rarely plays a part in connecting to a standard system configuration, either wired or wireless. Here is a standard configuration if using an external modem. Line comes in, connecting to your internet modem. It may, or may not have multiple cat5 outlets. Assume it only has 1. The cat5 connects from the modem to a router determined by 3rd party(owner) with the ability to set up the WEP. This router is either wired, or has both multiple outlets and wifi capabilities. With a cat5 from the router to a pc, you have access to the router to configure all settings, such as changing the wep and security key, and blockable websites and keywords. After you enable everything on the router from your pc, simply connect a cat5 from the router to the system and no further action is required. Or if connecting wireless, make sure you have the info you need to enter for the security key, select "Wireless" in the options in the PS3, enter your key, then test connection. Everything else is automatic.

Posted on Dec 15, 2014

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How To Fix PlayStation DNS Error 80710102 - http://www.wiknix.com/how-to-fix-playstation-dns-error-80710102/

Posted on Feb 23, 2014

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I've dealt with this PS3 wireless error quite a bit and I just figured out a resolution. Go into your wi-fi router's settings, go to the DHCP/wi-fi settings, look for your primary and secondary DNS servers, enter the same IP address as your gateway IP. For example (this differs from different wi-fi router brands), if your gateway IP address is 192.1.1.0, then make your primary and secondary DNS servers 192.1.1.0.

Also, I changed the channel on my 2.4 GHz frequency from auto to 5, auto is the default.

You can assign an IP address to your PS3 but make sure it's within the range of your DHCP pool, for example if the range is 192.1.1.1 -192.1.1.199, then choose 192.1.1.10, or whatever other number you want as long as it's within this range.

On your PS3 this has to be all done manually on wireless IP, subnet, gateway and DNS settings, leave all other settings on default.

On a side note, I hope Sony makes it easier for people to connect their wireless since I never have this problem on my iPhone, TV, DirecTV wi-fi AP, laptop or tablet, and they're all connected on the same wi-fi router.

Also, why Sony doesn't include WPS in addition to the AOSS standard for connecting wireless devices? WPS is far more prevalent than AOSS, which is usually only used by Buffao wi-fi routers. WPS is more universal while AOSS is not. Enabling WPS would bypass all of these problems.

Posted on Mar 31, 2013

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First off Im using a wired connection to my pc and a verizon wirless usb modem. One problem i had was the ethernet cable if this is your setup u will need to bye a crossover type ethernet cable they look like the standard ethernet cable that comes with the ps3 but they r internally different and it will say crossover on the side. Mine`s white and i purchased it at radio shack for $50.00u.s. Secondlly I have McAfee antivirus plus installed and all computers networked to mine have to be named and trusted within McAfee adversly the ps3 cant be recognized and therefore cant be named because there system can really only see pc`s and desktops thus when I want to play online i must uninstall McAfee and Im good to go then:) I reinstall when Im done its a pain but I`ve about six mounths left on my subscription needless to say when it runs out I will see about a different brand of antivirus and hope I don`t still have this same problem. Also a note be sure that you set sharing properties up within your network to "on" and select local area network hopfully u know how. O and i always goto network conections on my ps3 and hit custom then just scrole strait across in order to connect the first time

Posted on Aug 30, 2012

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This really helped me with my dns error, hopefully it'll work for you http://howtofixstuff.blogspot.com/2012/01/how-to-fix-dns-error-on-ps3.html

Posted on Jan 15, 2012

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There are a number of different things you can try to fix this problem; I suggest you work through the list in a methodical fashion until your console is working again properly:



  1. Turn of the Media Server Connection.

  2. Reset your network router.

  3. Disable WEP on your router.

  4. Update your PS3 firmware to the latest version.

  5. Use a wired network connection.

Posted on Oct 19, 2010

Rebooting my router worked for me

Posted on Feb 14, 2008

Turn off firewall

Posted on Jun 20, 2008

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SOURCE: PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

try this
So what I found out was to put in the IP address you find in ipconfig/all but add one to the last octive. Example if yours is 172.16.1.25... then in your ps3 type in 172.16.1.26

Then I was using the primary and secondary DNS numbers that my computer was giving me in ipconfig/all. Do not use those. For your primary DNS number use the number for your default which should be a right below your subnet mask number. For the secondary DNS number just leave it blank. 0.0.0.0

Then you have to upgrade to version 1.50 (which just came out yesterday actually). Get a memory stick with at least 100mb space on it. Make a new folder that is names PS3. Inside that folder make another new one that is called UPDATE. Both must be in capitol letters. Then go to PlayStation.com - PLAYSTATION®3 - Network - updates and click on "download now"... Then click save and save it to your memory stick in the UPDATE file, which should be in your PS3 file.

Then after all is done... plug that into your ps3 in one of the USB ports for the controllers. In the main screen go to SETTINGS and then go to SYSTEM UPDATE. Go to UPDATE VIA STORAGE MEDIA. PS3 will search for your media stick and it should say on the screen The latest update data was found... Version 1.50. Click OK and follow the rest of the instructions. After it is completely done... go back to the internet connection setup and go through all the menus to make sure all your numbers are the same as I stated above. Then at the end run the connection test. It should work!

Posted on Jun 24, 2008

  • 2 Answers

SOURCE: PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

Goto the command prompt bar in the start menu type ' cmd ' then click o.k . A black dos screen will appear type in ' ipconfig/all ' and it will the the two servers you need under dns servers but if your doing a wired connection to your ps3 then you need to manually configure your dns on the custom method of setting up your internet connection on your ps3 as if this is auto config that will give you a dns error. Hope that helps ,I can go into more detail and guide you through it if need to .

Posted on Feb 05, 2010

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2 Answers

DNS error 80710102


I had this problem a while back, turned out it was a loose connection to my router. This is also displayed when the broadband connection is down. Normally if you give it a while it will work, if not try resetting your broadband and router by unplugging them from the mains for 5 mins.

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The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.


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80710102 PS3 Cannot connect to the router with current IP information - Try rebooting your router

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The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.

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Goto the command prompt bar in the start menu type ' cmd ' then click o.k . A black dos screen will appear type in ' ipconfig/all ' and it will the the two servers you need under dns servers but if your doing a wired connection to your ps3 then you need to manually configure your dns on the custom method of setting up your internet connection on your ps3 as if this is auto config that will give you a dns error. Hope that helps ,I can go into more detail and guide you through it if need to .

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I have had this same problem do you have verizion if you do then simply change it to myfairpoint.net do system update and change it there then if it still does not work try adding a wired connection hope this helps :-{D

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try mving your ps3 around into verous places around the room and try to find an internet connecion. you can go to settings, network settings, then settings and connection status list and it will show you how much internet you have.

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PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection


try this
So what I found out was to put in the IP address you find in ipconfig/all but add one to the last octive. Example if yours is 172.16.1.25... then in your ps3 type in 172.16.1.26

Then I was using the primary and secondary DNS numbers that my computer was giving me in ipconfig/all. Do not use those. For your primary DNS number use the number for your default which should be a right below your subnet mask number. For the secondary DNS number just leave it blank. 0.0.0.0

Then you have to upgrade to version 1.50 (which just came out yesterday actually). Get a memory stick with at least 100mb space on it. Make a new folder that is names PS3. Inside that folder make another new one that is called UPDATE. Both must be in capitol letters. Then go to PlayStation.com - PLAYSTATION®3 - Network - updates and click on "download now"... Then click save and save it to your memory stick in the UPDATE file, which should be in your PS3 file.

Then after all is done... plug that into your ps3 in one of the USB ports for the controllers. In the main screen go to SETTINGS and then go to SYSTEM UPDATE. Go to UPDATE VIA STORAGE MEDIA. PS3 will search for your media stick and it should say on the screen The latest update data was found... Version 1.50. Click OK and follow the rest of the instructions. After it is completely done... go back to the internet connection setup and go through all the menus to make sure all your numbers are the same as I stated above. Then at the end run the connection test. It should work!

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PS3 Error Code 80710102


The 80710102 problem is caused by a DNS error, which basically means that your PS3 is trying to navigate the Internet without knowing where it needs to go.

If you follow the link below I have written an in-depth (and free) article about how to fix PS3 DNS errors and get rid of the 80710102 code on your console.

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