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My Wifes Samsung r40 was working fine yesterday when i went to walk the do, I got home and went to check something and the computer was off and wouldnt turn on there has been no sign of life since! what can I do?

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  • gurrier Oct 03, 2009

    Thanks for your response there is still 20% power in the battery so i dont think thats the problem.. but its been pluged in since last night and not gained any power! is 20% enough to popwer the notebook up? the charger lead does have some chewing damage from the dog but had been fine until last night its just the plastic/rubber flex.should i go and buy a new one?

  • gurrier Oct 03, 2009

    Nothing! ive tried every combination... it hasnt overheated, its not been dropped, no lights on, no hum, no fan, no idea why this is happening, i have kapersky internet security so it cannot be a virus, hmmmmm

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  • Master
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Please check the power cords if it is fitted well. also, if the problem is your battery pack, try to remove the battery and plug your laptop to the AC power.

Posted on Oct 03, 2009

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  • Jess Oct 03, 2009

    Since your battery still have 20% charge, it seems that the power adapter (charger) is defective. To isolate the problem, remove the battery and plug in the adapter and power on your laptop. If it powers on without the battery, then the battery could be the problem. If the laptop don't power up on adapter alone (without the battery), then the adapter is defective. YES, your laptop could open without the battery on it, just the adapter connected to the wall outlet.

  • Jess Oct 03, 2009

    your laptop is a deadset. so the problem is hardware not software. the hardware part that involves or is related to power. so it should be the battery, the adapter cords, or the motherboard. you can troubleshoot the first 2 items but thenician later should be a replacement from a qualified service tech

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