Question about Logitech Cordless iTouch Keyboard/Cordless Optical Mouse 967204-0000

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Keyboard has stopped working, batteries changed and computer control panel says keyboard is connected. looked to update software, system says not needed, what do I try next?

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Reconnect the keyboard with censor

Posted on Oct 03, 2009

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Mouse come on and dose notthing when i plug it in the usb slot


Geoff: Only Wireless mice require batteries: If your Mouse is directly attached to the computer with a cord to the USB port, go to the Device Control Manager (open Control Panel on the operating system) look for input devices> Keyboard, Mice and other controlling devices: Right click and look at the PRORTIES to see if the hardware is connected and up-to-date. Update the Drivers if you can. If a delta icon with an exclamation mark appears, this means there is connection problem between the mouse/keyboard. If the USB connection works for other devices you plug into the USB port, then the problem is the mouse and not the computer.

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click start control panel administration tools computer management device manager scroll to mice and other pointing devices you might see a yellow question mark? right click to update drivers
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Our wireless keyboard and mouse are brand new and the keyboard has stopped working. We have looked for a reset button and cannot find one, we also tried changing out the batteries. Any ideas on how we can...


which operating system and have you moved your computer
click start control panel administration tools computer management device manager scroll to keyboards you might see a yellow exclamation or question mark or red x you will need to update driver right click to update driver
make sure the usb device is inserted correctly into the usb port (if applicable)
if your computer came with a motherboard disk the drivers could be on it
or restart you computer tap the f8 key repeatedly to enter safe mode where the only things working will be your keyboard and mouse allowing you repair your computer
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I have brought my wireless keyboard and mouse to India with my laptop - they worked fine in the UK but on arrival here I can't make them 'talk' to each other at all! Have replaced the batteries and the...


Hi, two points of failure that I can see on your issue. First could be the BT software, 2nd could be the BT card which is a hardware issue. My first suggestion is to go to Control Panel, then Add/Remove Programs, look for and application named SetPoint then remove it. Most likely you're probably using a DELL computer, if so go to http://www.support.dell.com/ go to Drivers and Downloads choose your correct Computer model maybe laptop or pc; then choose your correct Operating system and platform if its 32 bit or 64 bit. Next update your Chipset driver, System Utilities - Notebook System for laptops and Dell System software for pc, then update your Input device driver - Bluetooth Wireless Keyboard and mouse Bundle, then update your Quickset under Applications and Synaptics driver under Input device drivers if it's a laptop you have, after doing everything restart your pc. If all is done correctly and still won't work work contact the manufacturer to replace your Bluetooth card since it's already a hardware failure. Thanks and have a nice day! =)

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My keyboard OFTEN stops working. I have to reboot


Try changing the keyboard, see if that helps. Key boards are fairly cheap. You failed to mention the Operating System. Win xp, home,
Win 7..??? You might also try updating drivers. To do that, go to Start, control panel, device manager, keyboards, right click and then click update driver. Hope this helps.

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My keyboard stopped working


What kind of keyboard connector does it have?

If the end of the connector is round with pins (serial connection), just plug the keyboard back in and reboot the computer. With that style of connector, if they get knocked out or come loose while the computer is running, they will not always work again until you reboot.

If the keyboard uses the flat plug (USB) connector, the computer should be able to pick it up again without a reboot when you reconnect it. Also note that if the keyboard is USB and it stops working; if you have any other USB items hooked up as well (IPod, webcam, external drive,etc), check to see if any of those devices are still working either before rebooting your system. Sometimes, another unrelated USB device may crash causing ALL USB devices to fail simultaneously. If this is the case, unplug all USB devices except your keyboard and reboot. If the keyboard works again, reinstall all of your other devices one at a time until you locate the one that crashed all of them (if that was the case).

Hope this helps.

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There should be an included CD with media and presentation software...this should allow you to have configuration menus in which to enter the email address, etc. Also, you can go into Windows control panel and choose the "keyboard"option. Then, choose properties and set up the keyboard functions--this example was from XP. Make sure the batteries are fresh. Usually, when batteries are weak, scattered functions start failing. Try re-installing the software if you're not getting anywhere. Ask yourself this: Was the keyboard ever performing correctly? When was the last time it properly worked--did I change something or remove an item and then the problems started? Hope I helped you.---Rick

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Volume up and down keys wont work


It sounds like one or more of the files may have been corrupted somehow. Updating the drivers should have fixed it but if they don't replace the file that is corrupted, you get your problem.

Go into control panel and first check under add/remove software and uninstall the keyboard control software. That will clean out any corrupted files. Then reinstall the drivers and set it up your keys again.

Jul 24, 2009 | Acer Computers & Internet

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Vivanco remote keyboard not working - remote mouse still working


I replaced the keyboard with cheap one and that works straight away. Uninstalling the drivers fro the old and re-installing hasnt worked so assume remote keyboard has failed electronically. However the fault came on straight after a windows automatic update so could be a problem in that. I have not got any expertise on computers so will let it rest at that until someone more adept can look at it.

Mar 30, 2009 | Computers & Internet

1 Answer

A4 TECH RFK-25 KEYBOARD


Hello,

 

Please try below steps:

 

 

1. The most common problem when faced with a non-working keyboard is an improper connection. Try reconnecting your keyboard, restart your computer and see if that fixes it.
2. Turn off the system. Unplug the keyboard connect and inspect for any bent or broken pins. If the pins are bent, then it is possible to gently straighten them using the tip of a ball point pen or mechanical pencil. If the pins are broken, then replacement of the keyboard may be necessary.
3. Try updating the device driver. Visit the manufactures web site for the latest driver available for your keyboard make and model. While at the manufactures web site. See if there are software patches or updates available for your keyboard. If there are, go ahead and install them as well as the updated driver.
4. If you are using a multi-media type keyboard, be sure to delete the software before installing any new drivers for this type of keyboard. Install the updated driver for the manufactures web site, then re-install the keyboard software. If any software updates or patches are available for your multi-media keyboard, install them at this time. Delete the keyboard software by using Add/Remove Programs (Start>> Control Panel>> Add/Remove Programs). If you receive a prompt asking if you would like to remove all shared files, answer "No to all". Then click OK.

 

Further steps on this issue:

---------------------------------------

 

Disconnect the keyboard from the computer and connect another known working keyboard to it. If this is a PS/2 keyboard and connecting multiple keyboards or a known working keyboard to the computer PS/2 port does not work unfortunately it's likely that the PS/2 port is bad. Because this port is part of the motherboard this will require that you replace the motherboard.

Alternatively if replacing the motherboard is too costly or not an effective solution you could also consider using a USB keyboard if USB ports are available on the computer.

I hope this should resolve the issue.

 

You can mail me at thumuvikram@rediffmail.com for any further assistance.

 

 

Bye.

Oct 17, 2007 | Compaq Keyboard

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