Question about HP Pavilion dv4000 Notebook

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HP Pavillion dv 5000

I have a HP Pavillion dv 5000 notebook. When it is turned on, it shows the logo of Windows XP. It is stuck on that page. Or it will ask you to start with safe mode, start with prompt command, start with the previous functional mode, etc.Does the computer have a corrupted XP operating system or internal hard drive? If I do buy an internal hard drive, what kind should I buy? SATA or something else?

Thanks in advance for your help!

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Re: HP Pavillion dv 5000

I would test the hard drive - The easiest way to test it is to download the hitachi drive test - It comes as a CD image file which you can make into a bootable CD. You will need a program that can burn image (ISO) files to CD - if you dont have one use CD Burner XP which is free at

Run the advanced diagnostics and it will do a thorough scan of the drive.

I would lay odds the drive is failing. If data is important to you i would recommend trying to backup data before doing any more testing.


Posted on Dec 21, 2007

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Re: HP Pavillion dv 5000

Have you recently loaded any new hardware or software to the system.  if so... this may be the source of the problem.  you would want to load in safe mode and remove whatever you changed.  that would then fix the problem.  i wouldn't jump to the conclusion that your operating system is corrupt just yet.  it sounds as though it is doing exactly what it should when it comes upon a conflict in the system.  

Posted on Dec 21, 2007

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