Question about LG Shine KE970 Cellular Phone

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My mom found a sony erricson virgin media phone with a pin that you had to enter to use phone. i wanted to try and find a number so i can return it to the owner so i pressed some keys to see if i could get advice on what to do. it then asked me for the puk code and i dont no what to do next ?

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  • LG Master
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You typed wrong PIN 3 times. Now you need PUK code. You can try max 10 times, then SIM cards is locked for good.

Posted on Oct 03, 2009

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Have put in a 000000 code to unlock puck lock and it is now asking to reset pin but when i put a number in and confirm it, it rejects it and wants the puk again, help, sony erricson cybershot not sure what...


this is not a phone set problem PIN and PUK was actually lock of service provider. meanwhile 3 wrong attemp of PIN be a reason of asking PUK code/ dont be smart and try a random numbers as 10 attempt of wrong PUK code will dead your SIM permanently. contact your service provider and as for PUK code.

please dont forget to vote if it help you

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Lost puk code to change networks am with virgin at moment but changing to vodafone and need puk code


Hi,

PUK code and PIN Code:

Please dont try more than 3 times.If you try more than 3 times the Sim will get locked.And it will ask for PIN code.Both these PUK and PIN code can be given only by the network service provider. Please call the network service provider of your mobile.And ask him to provide the PUK code or PIN code.He will ask you some basic details like name,date of birth for his verification.And he will provide you the PUK and PIN code.This is done for free of cost.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thank you for using fixya have a nice day:-)



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It is a kind of security code on your SIM card. If the incorrect PIN is entred 3 times, it gets blocked and in order to reset the PIN PUK code is required, it can get had from the Mobile Carrier. Call up the customer care and get the PUK code. You might need to provide them with the SIM serial number. Also mention to the customer care weather your is asking for PUK or PUK2 code.

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I had the same issue. First, you have to identify if the problem is on the network side or on your handset. Call up the network provider's customer care service and find out if the text settings on your phone are apt. By settings i mean the service center number, 'circuit switched' 'packet switched' etc. If the settings are apt, and if you have enough text credit, the problem is with your mobile phone. Now, remove your sim card if its GSM and put it into another handset while you put another sim card in yours. Now, send text messages from each handset to the other, This will work fine. Once this is done, you can swap the sim cards again and the texts should work fine now. Best, k6

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Hi there! When it is pin blocked just enter the puk code located on the card where you got the sim. OR you can always get support from sony ericson in their website. Just email them from there!

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