Question about Dell Latitude D620 Notebook
My computer model is Dell Lattitude D620. The problem started by Windows XP not starting after the Dell Logo on the screen. Repeated trials 2-3 times will solve this problem and Windows will start but slowly and I continued to work. While working on the computer, sometimes the system logged off and restarted auromatically. During early September, I clicked on a photo from Africa which contained a virus. It was later cleaned up, esp the C-drive. Later when I started working on the computer, the same problem of Windows OS not starting and repeated trials to start it occurred. One time the problem became serious, and the Windows didn't start. Instead, the statment appeared that whether to start the Windows in safe mode or two other options. I clicked on the safe mode starting. It then informed me whether I need to start the Windows with the setting before the start of the current problem. I then gove the date as 05 August 2009 setting to start the Windows. It took more than 15 minutes and nothing appeared. From then on, no Dell logo comes up on the LCD screen. I even tried with an external monitor, but no Dell logo on the screen. It appears to be a hardware problem. Any help will be appreciated. Thanks.
I would suggest you to try doing a BIOS default settings
Immediately after you start the computer start hitting F2( or Delete key in some systems), It will take you to BIOS. Just load the default settings for BIOS save settings and exit.
This should resolve your issue
Posted on Oct 03, 2009
According to me its not the H/w problem. Try this method.
1. Insert your Win XP CD into your CD Rom drive.
2. Set your Boot sequence to CD Rom first and boot through CD.
3. Select Restore option instead of reinstalling.
4. It will ask for the path to copy the missing file, select "1" , once it is done restart the PC .
Before that remove your XP CD.
Then you shall get back your desktop visible.
Posted on Oct 03, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Please go through the below step, you can able to do it.
1) Shut down the Dell Latitude D620 if it's currently powered on. Click "Start" in the left-hand corner of the screen to access Windows' shut down options. Alternatively, press and hold the Latitude's power button, located on the top edge of the laptop's keyboard.
2) Turn on the computer by pressing the laptop's power button.
3) Press and hold "F8" on the top of the laptop's keyboard immediately after turning the computer on. If the Windows logo appears on the screen, you're too late and must repeat Steps 1 through 3 again. If you pressed it in time, a list of text options will appear on the screen.
4) Use your keyboard's arrow keys to scroll down to "Repair Your Computer." Push the "Enter" key on your keyboard.
5) Choose a language from the next list and select "Next." If you've password-protected your laptop, you will be prompted to enter your user name and password at this time.
6) Press "Dell Factory Image Restore." A new window will appear. Click "Next" and select the option for reformatting the hard drive and restoring the factory condition of the laptop.
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