Question about Philips GoGear SA3021 Digital Media Player

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Mp3 will not connect to charge - Philips GoGear SA3021 Digital Media Player

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Try using a pin to press the reset

Posted on Jan 17, 2010

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You simply got a bad battery or the mp3 player just died all togeather but I would try replacing the battery first before drawing conclusions..

Posted on Oct 03, 2009

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If the MP3 player still does not charge, try connecting it to a different computer. If it still does not charge then the USB cable may be faulty.
I suggest you take the MP3 player back to the supplier for a replacement. You should get them to test the MP3 charging.

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I have an Curtis MPK4099UK MP3 Player. It says to charge it I need to install setup.exe from the CD. After I done that I restarted my computer then I put My MP3 Player on charge,(with the on switch) It...


I had the same problem but have now resolved as follows. Turn the top switch to on and connect via USB port. Picture should come on the mp3 player indicating it is connected. For some reason unknown to me in order to charge you need to turn the MP3 player on - but this is impossible if there is no charge. What you need to do now is leave the MP3 player connected like this overnight - it will then have gained enough charge in the morning so that when you then disconnect the MP3 player from the USB lead you are able to actually turn it on. PLEASE NOTE this is not turning on by the switch at the top. What you do it press and hold the circle/dash symbol i.e. at the bottom of the white keypad bit on the front of the MP3 player. As you then let go it comes on. Let it finish turning itself on, then reconnect to the USB lead and leave over night to get a full charge. Good Luck

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I have 2 philips gogear mp3 players do I need to have to different software(s) installed? it's not charging. it's the 2gb one.


if they are the same model you anly need to install the driver once for both ...and the charging problem might be from the usb slot and not from the mp3 player ...cause there is no way that both to have the same issue ..
so change the slot and try again ...pay attention if on connecting you do not need to confirm from the mp3 itself the tip of connectivity ...charging or ..pc communication ..
another thing that might be is that it is not charging when it is on storage connectivity ..and in this case click on the remove safe icon ...in the tray system (lower right on task bar ) ..and choose remove and select the device ..but leave it plugged..it will stop the memory communication and it is a chance that wills tart being in charging mode..But usually this kinda devices that charge via USB slot..start charging from the moment you connect them into a good slot ..no matter if the driver is present or not..

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How do i charge it


Three way to Charge you Battery...
1. Charge with USB Cable- Use usb cable and directly connect to you mp3 player, And another attach to the computer.
2. Charge with Charger - directly connect to AC power supply and another attach to mp3 player.
3. Directly Boost - Another way to charge, open your mp3 player and charge your mp3 battery directly (+/-) point with Zapper (zap gun) - It will boost your battery immidietly.

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Unable to switch on


The most common cause is a flat battery. There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

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Sounds like the internal battery needs to be replaced.

Hope this helps. Good Luck!

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Please Help


Hello Pookie34,

In general, most MP3 players are charged by connecting them to the USB port on your computer using the supplied programming cable. Make sure you are connecting the cable to a USB port on the computer itself and not a USB hub as most USB hubs do not have enough output power to charge your device.

Your MP3 player can also probably be charged by connecting it to an appropriate AC wall charger or automobile power cable. However, for most manufacturers these are optional accessories not normally included with the player.

Best Regards.

Ken
"Go Ahead. Use Us."

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2 Answers

My mp3 player not charging when connected to a computer


Try a different usb port. If that fails, reset the mp3 player and try replugging it into the computer.

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