Question about HP Compaq Presario v4000 Notebook

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My dvd/cd rom is not responding. it is not even listed under hardware.

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  • saltsea210 May 11, 2010

    just wondering have you tried to add new hardware to see if it locates the dvd\cd drive?

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Take the drive out,start it up then shut it back down.Put the drive back in and restart it.If it still does'nt show the drive, the drive itself maybe bad or not set properly in the bios.Check in the bios to see if it shows it at all before taking the drive out.

Posted on Oct 03, 2009

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First check if it is getting proper power. When you turn on the computer, do you see a blinking light on the Drive. Kindly check if the device is found in the BIOS, If it is not detected in the BIOS possibly check the data cable. If you have more than 1 drive make sure the jumper settings are correct.

Posted on Oct 03, 2009

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The disc medio tray will not open and will not run on hp g60


Hi I'm Rain ,
Ok follow these instructions to reboot your CD Rom drive.

  1. click start then My Computer .
  2. In My Computer right click the DVD/CD rom drive icon .
  3. In the list , Click eject to see if the drive is being reconized .
  4. If nothing happens repeat steps 1-2
Now when you get to sep 3 you will click properties .


5. In properties click Hardware .

6. In Hardware click the DVD/CD device to highlight it .

7. Click properties .

Now look to the bottom of that window to see device status .
If it says , this device is working properly .Properties .
Next click Driver . In driver you will see a list of option tabs that allows you to , Roll Back driver Update driver and Disable driver .
The other option is Driver Details.

Click Roll Back driver to restore the driver back to the state before you added the latest program . Click ok and follow the screen instructions.
If this fails , you can follow these steps to get back to Driver and chose
Disable Driver . Click ok if another window pops up.
Now what you are doing is rebooting the DVD/CD rom drive.
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Now follow all the steps again to get back to Driver .
Now in Driver you will need to click Enable to restart the DVD/CD rom
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Hello,

If you have not done so, under device manager, remove the dvd rom (cd-rom) from the hardware list, Use the CD install disk that come with your DVD-ROM, install the drivers and software, then reboot your pc and let it install the new hardware detected. This should get you going.

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4) If you do not see this in your Device Manager go to Add Hardware in your Control Panel which is next to your Add/Remove Programs icon. Click on Add Hardware and it will scan for all hardware.
** This should take care of your problem.If not then somehow the actual connection in your tower has come loose. If so you must open your tower and look for a loose wire going to your DVD/CD rom drive.
*** Please let me know if this corrects your problem.Simply email me(Phil) at: philw19642002@yahoo.com

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Check it from Device manager;

Right Click my computer. Go to properties.Hardware tab; Device manager; See under device manager ! any yello sign; ETC;


If you could not find any alternate Best Solution is try replacing CD DVD Rom
Regards
Rafique

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Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
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