Question about Facebook Social Network

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Facebook doesn't recognize my email address

I have had the same Facebook account for four years, and yet now when I try to log in I am informed that the service doesn't recognize my email address. Initially, I was able to log into my Facebook because my browser ha my email and password stored, but now I cannot log in. I know my profile still exists because my friends can still see it and I continue to get notifications via email. I have contacted Facebook by filling out a form on their website, but have received no response after several attempts. Please help -- I don't want to lose all of the info and photos and friends on my Facebook account.

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  • figo7777 Nov 16, 2009

    I have the exact same problem, for already 2 weeks.

    @maxgambrel
    how did you fix it ?



  • Jean B Stewart Sep 09, 2012

    I have used the same email address since I've had a facebook account. Last night it worked fine, but when I tried to log on today it said there was no account with that email address. This is so aggrevating it makes me want scream. Espicially when there is no way to get help. I filled out a form on one sight and got a email back stating they could not help me. It was sent to the same email address that I use for facebook!!! If someone knows how to fix this please email me at jean 2571@bellsouth.net.

  • christiana ampomah Apr 24, 2015

    Add a Comment please I have the Same problem help me fix it, please send it to Christiana.ampomah@yahoo.com

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I have the exact same problem, since july this year..

Posted on Oct 16, 2009

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I have trouble with siging in so i resigned in that's when the trouble started, and now i have two accounts i want to keep my first account and delete the second one. idon't want to lose the first account what should i do can any one help me please.

Posted on Apr 04, 2011

  • Janis
    Janis Mar 15, 2013

    just use the first one, they will delete your account which is the second if you are not going to use it ;)

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OMG this is happening to me as of today! Can anyone help?!?!

Posted on Nov 17, 2009

  • Janis
    Janis Apr 12, 2013

    here:


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You can read my post on how to resolve this issue - worked yesterday for a client of mine who was having the exact same issue described here.

http://able2know.org/topic/262326-1

Regards,
Matt

Posted on Feb 05, 2015

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  • Facebook Master
  • 1,824 Answers

If anyone's still having the problem: http://www.fixya.com/support/t17068928-facebook_not_recognize_email_address
Yet I can't help, but you may try using the e-mail instead of your number or the number instead of your e-mail, try using the Forgot your password link.

Posted on Mar 15, 2013

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I have this same problem that just started yesterday. I did find though that facebook assigns you an e-mail address in addition to your regular e-mail address when you set up your account. My regular e-mail is an @bellsouth.net address and the facebook address that they assigned (I did not ask for it) is patricia.o.wilken@facebook.com Maybe try your name with @facebook.com. I was able to log into my account using this facebook e-mail address and my regular password. Hope this helps!

Posted on Sep 10, 2012

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I had the same problem so i logged on with my cell number and it worked i changed my password just incase.. your welcome in advance

Posted on Sep 07, 2012

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I'm having exact same problem, it is extremely frustrating that FACEBOOK offer NO support! Who do you turn to? It means 7 years of friends, photo's and timelines are GONE! )-: If anyone has a solution PLEASE let me know....troyboy1999@hotmail.comVery sad about this!

Posted on Jul 02, 2012

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I'm having the same issue I'm so frustrated! I tried to reset my password but it keeps saying my email doesn't exist, I've had facebook for about 5 years now! I contacted facebook and all they said was they couldn't find an account linked with that email. So I wrote back saying that was the problem that it was not recognizing my email.. Haven't heard back since..

Posted on Nov 17, 2009

  • Janis
    Janis Apr 12, 2013

    You then can only make a new account.

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I have the same issue. It fixed itself this morning for a while but now back to the same problem all day. It's terrible that Facebook offers no support for this.

Posted on Nov 07, 2009

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Same thing is happening to me... I've tried to contact them but no answer so far... I wonder if it is because I have an new ISP with a new e-mail address attached to it ? I never use this e-mail address, especially in anything related to facebook. But is it possible that FB "recognized" that address and automatically deduced that it was my new contact address for them... I'm lost :-(

Posted on Nov 06, 2009

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Same thing is happening to me as well... it worked perfectly yesterday night and then today it isn't working again! i don't think it could be a hacker because i haven't clicked on any suspicious links or anything. did u fix it yet?

Posted on Dec 31, 2009

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Why i cannot open my facebook?


Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

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It says i cannot get on my facebook


Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
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3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
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Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

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I can't open my facebook


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1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

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I cannot log into facebook


Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

Aug 17, 2011 | Computers & Internet

1 Answer

Why I can't login facebook


Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.

  1. Incorrect Password
    • Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
    Incorrect or Forgotten Email
    • Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
      If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
    Cache Or Cookies Problems
    • Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
    Account Disabled by Facebook
    • Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.
I hope you find it very helpful. Thank you for using fixya.

Aug 15, 2011 | Computers & Internet

1 Answer

I cant login


Try going to Facebook's account recovery page: https://www.facebook.com/recover.php

It should let you log in if you've forgotten your user name and password, been hacked, or had your account compromised by malware. If that doesn't help, please comment with your browser and Windows version, any error messages you're receiving and any other relevant information.

Please leave feedback if this was helpful, thanks.

Jan 25, 2011 | Yahoo Mail

1 Answer

Account disabled


Kindly try this few steps: can you stil remember your account username and password? 
if it was closed by adminstrator you must email appeals@facebook.com
*major changes made*
To Reactivate your facebook *in four steps* You should do the following:
1) Log-in with your email and password
2) There will be a red sign that says you have tried to log-in with a deactivated account. They will use your email that you used to register to send a email about reactivation! subject will say-Facebook Reactivation Confirmation
3) In the email there is a link that you must follow (which typed in blue) that will lead to a new window (pop-up window)
4) Thats how to reactivate your facebook! if it was closed by adminstrator you must email appeals@facebook.com


*major changes made*
To Reactivate your facebook *in four steps* You should do the following:
1) Log-in with your email and password
2) There will be a red sign that says you have tried to log-in with a deactivated account. They will use your email that you used to register to send a email about reactivation! subject will say-Facebook Reactivation Confirmation
3) In the email there is a link that you must follow (which typed in blue) that will lead to a new window (pop-up window)
4) Thats how to reactivate your facebook! Source(s):Related to my other client's problem i solved. 
If it works then you can save your facebook account otherwise you are going to register again if the admin won't reply or allow your account to be active again.
Hope this help you.If you need more assistance  just contact me.Thanks

Jun 19, 2009 | Facebook Social Network

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