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Re: the top agitator does not work. It seems that
This problem is generally caused both by by overloading the machine and time. The kit to repair it is called an "Agitator dog kit" and can be purchased at any parts outlet for likely less than $10.
To replace the Agitator Dogs, follow these steps:
Remove the agitator center cap by either pulling
straight up or gently placing a flat blade screwdriver into a slot
located in the cap.
If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
Remove the center bolt of the agitator.You will have either a 7/16” hex bolt or a recessed square plastic nut.If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
Remove the agitator by grasping the bottom flange and carefully pulling straight up.Try to keep all the parts assembled while doing this, so do not pull too hard.This will make this repair much easier.
Place your hand over the top of the agitator and
separate the upper portion of the agitator from the lower portion and
turn the top half over in your hand.The agitator dog assembly will come out in your hand.
With the agitator dog assembly in your hand, lay the rest of the agitator aside.Pay careful attention to how the dogs are installed.Remove the worn dogs and reinstall new ones.It’s that simple.
With all the dogs replaced and the assembly
still in your hand, place the upper part of the agitator over the top
of it, upside down, ensuring the inner assembly tabs align correctly.
Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
Carefully align and reinsert the upper portion of the agitator to the lower portion.Again, making sure the two pieces align correctly.
Place the entire agitator assembly back on the gearcase shaft and reinstall center nut.NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly.Just make the nut snug.Reinstall center cap and inner cap (if equipped).
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Follow these detailed step-by-step instructions to help you locate and replace your Kenmore worn agitator cogs:
Before you begin this or any other repair, disconnect the power supply to your washing machine. Either unplug the unit from the wall outlet, trip the appropriate switch in your fuse panel, or remove the correct fuse from your home's fuse box.
Raise the lid of your washing machine, and if your model uses a fabric softener dispenser, remove it from the top of the agitator by pulling it straight up and off.
Pry off the agitator's cap (if there is one) by wedging a small flat head screwdriver into the slot between the agitator and the cap.
Reach into the agitator top and pull up on the barrier cap and its seal (also called a gasket) to remove them.
Use a socket wrench with an extension or a nut driver to remove the stud and the seal that hold the agitator top to the shaft of the agitator base.
Remove the agitator top by pulling it up off the agitator base. Turn the agitator top over, enabling the cam and the worn directional cogs to slide out. Examine the cam for wear, it also may need replacing.
Attach each of the new directional cogs to the cam. The small round piece at the base of each 'ear' is fitted into one of the cam's four slots. Your model may or may not make use of a black plastic agitator cam bearing. This cam bearing is used to help hold the cogs in place. If your model uses one, make sure you put it back on during the reassembly process.
Carefully insert the cam and new directional cogs into the agitator top the same way they came out. Place the agitator top over the agitator base. There are tabs on the top of the agitator base that line up with, and fit into, the slots of the cam.
If the cogs fall out of place during re-assembly, you will have to take the cam out of the agitator top again and re-insert the cogs.
Push down on the cam until its slots and the base's tabs snap together.
Insert the stud and seal into the shaft and use your wrench or nut driver to tighten.
Make sure the black rubber gasket (seal) is situated properly in the groove of the barrier cap. Then push the barrier cap and seal down into the agitator past the holes.
Replace the agitator's cap or fabric dispenser, whichever your model uses.
Close the lid of your washing machine. Reconnect the power supply and test the machine to make sure it is working properly.
That should do the job for You. Hope this was helpful
At the top of the agitator there is a seperation of the agitator and the very top of the agitator. If you hold the fins of the agitator and attempt to unscrew the very top of the agitator this should come loose allowing you access to pull the rest of the agitator out
Hope this helped
inside the agitator under the top cap there are 4 'cogs' with teeth on them to make it work... its a common problem as this is a low cost maintenance part- with a socket set and an extension the homeowner can fix this easily...
just place both feet on the agitator as it sits on the floor and lift up on the top half. there are plastic tabs on the bottom half that hold the two pieces together. you will need to remove the 2 tabs before putting the 2 pieces together. the bolt that you screw the agitator down with will hold the 2 pieces together. Joe
it could have stripped the spline on the plastic agitator. there is a bolt at the middle of the agitator and you can access that thru the top . remove the top cover and you can remove the bolt using a deep socket.
once you remove the agitator you can look at the dog agitator. these a 4 pcs plastics that works like a one way wrench.
be careful on the location, they are very hard to put back.
check also the spline on the inner part of the plastic assembly.
Take off the top of the agitator. If any screw are available remove them. If not grab the agitator from the bottom and yank off. Unscrew the agitator drive cog and inspect underside of agitator. Go to an appliance repair shop and reorder a new one. Between $15-30.
It sounds like the plastic inside the agitator cog are worn. The smell is the plastic cog turning but the agitator not turning.
Take off the top
of the agitator. If any screw are available remove them. If not grab
the agitator from the bottom and yank off. Unscrew the agitator drive
cog and inspect underside of agitator. Go to an appliance repair shop
and reorder a new one. Between $15-30.