Question about JVC GR-D31EK Mini DV Digital Camcorder

3 Answers

Black display screen

Camcorder display is black and says lens cap on when it isn't

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Black display screen

Jvc are still fixing this problem for free 24/6/09 just ring customer service 0870 330 5000

Posted on Jun 24, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers
Re: Black display screen

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers
Re: Black display screen

This is a chronic bad soldering problem on the CCD. Send it to JVC for a $100 repair.

Posted on Dec 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When i turn on camcorder all i have is a black screen and the words lens cap but the cap is already off.

It sounds problem of ccd imager chip failure in your camcorder that is why it wont show live view/ black screen.
Replace ccd imager chip to solve the issue.

Jun 24, 2010 | Video Cameras

2 Answers

Black screen

Symptom shows its ccd imager chi failure problem and ccd imager chip will be replaced in your camcorder.
CCD Imager chip is an electronic part that converts an image into electronic signal for further process in camcorder circuit boards.
Take your camcorder to local camera repair shop for ccd imager replacement as it is not user level repair and requires qualified tech.

Mar 19, 2010 | Samsung VP-D34i Mini DV Digital Camcorder

1 Answer

The camcorder is on and the lens cap is removed there is still a message on the screen telling me to remove the lens cap. The screen remains black and only the words are visible

I have a JVC camcorder and have had it fixed 3 times for the same problem, I would suggest setting it up for service. I am glad I bought the extra warranty with mine.

Jan 04, 2010 | JVC GR-D22U Camcorder

1 Answer

When turn on tells me to remove lens cap , no pic

CCD (imaging IC ) went bad and require replacement.

Nov 15, 2009 | JVC GR-D22U Camcorder

1 Answer

Erasing the tape on a sony handycam vision please

Well the cheapest way is to go into record mode, cap the lens with the black lens cap and record a 'black' picture on the tape. This will erase all the pictures on the tape and leave you with a 'black' screen on the whole tape.

Oct 05, 2009 | Sony Handycam CCD-TRV37 Camcorder

1 Answer

Lens Cap Error

You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.

Aug 03, 2009 | JVC GR D650US camcorder

1 Answer

Display is black even after removing the lens cap

See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder

1 Answer

Dvc model gr-d70aa

The problem is with the ccd in the camera. Here in aust JVC have a free replacement policy at all JVC authorised repairers. The ccd was outsourced and is plain ****, but at least JVC recognised the prob. They have no warranty time limitations on this issue

Jun 30, 2008 | JVC Cybercam GR-D70 Mini DV Digital...

1 Answer



May 04, 2008 | Sony Handycam DCR-TRV460E Digital...

1 Answer

Black screen

JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, your model is also on the list. Here's a link to the JVC site : hope this helped ;]

May 16, 2006 | JVC GR-D33US Mini DV Digital Camcorder

Not finding what you are looking for?
JVC GR-D31EK Mini DV Digital Camcorder Logo

Related Topics:

191 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

Shekar Avadhani

Level 2 Expert

60 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides