Question about Maxtor MaxLine Plus II 7Y250MO 250 GB SATA Hard Drive

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I can't access the hard drive

I have a Maxtor hard drive which I put into an external hard drive enclosure and I plugged into my computer. In the devise manager it recognizes that it is connected but I cannot access it from 'my computer'.(it doesn't even show up)

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  • pc brainiac
    pc brainiac May 11, 2010

    can you see it when you connect it? if so double click the bubble and say open content

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  • 2,185 Answers

You will need to initialize it from the Disk Management. To do this, right click your My Computer and choose Manage. At the left panel click on the Disk Management. The list of available drives will show on the right.

Right click on the drive and a window will popup. Select create partition (primary partition). After you've selected your partition , now you need to format the hard drive. Choose quick format. Right click again on the partition you've just created, now select "Format" and select NTFS. Click ok and it will guide you until it is finished.

If you need further assistance, just let me know.

Posted on Oct 03, 2009

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Hi there we purchased a maxtor basics 500gb hard drive about 3 years ago. we have had children in that time and unfortunetly our two year old daughter dropped it. we have taken it to a service store but...


If it is the external hard drive enclosure that is broken then yes. But if it is the hard drive itself that is broken then no.
From what happened I'm thinking that it is the external hard drive enclosure that is broken. That being said, you can easily buy one without the hard drive online. When doing this be sure you know what kind of hard drive is in your Maxtor enclosure. This is important because you need to be sure that your hard drive and enclosure are compatible. Check to see if it uses SATA, ATA, or PATA connectors and then buy the corresponding external hard drive enclosure.
Once you have bought your new empty external hard drive enclosure, it is simply a matter of opening up your Maxtor enclosure and moving the hard drive inside to your newly purchased enclosure and connecting it to your computer.
To avoid problems like this in the future, look into "cloud based storage" to back up all of your data securely online.

Mar 29, 2011 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

The piece that allows a usb cord to connect to the actual external hard drive broke off and i no longer can plug it into my computer. how do i get the piece out or fix it?


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Or, buy an "empty" external disk-drive enclosure, for about $30, and "transplant" your disk-drive into this enclosure.

Nov 21, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

My Maxtor Onetouch 4 500 GB external hard drive is not showing up under my computer. The light is blinking on the hard drive any suggestions?


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 18, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

I plugged in my maxtor 500gb ONE TOUCH, to my Mac, i used to work now that i plug it in, i cant heard the HDD make a noise like it used to, the power light is just blinking on the maxtor. Anything i can...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 11, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

I have pluged in the usb plug and plug the maxtor to the electrical plug but nothimg happens. How do I get it going?


Take a multi-meter, and test the voltage and amperage outputs from the power-supply, to confirm that the readings match the specifications on the label on the power-supply.

If the power-readings are correct, then when you connect the power to the external enclosure, you should either hear the disk-drive start to spin, or feel the vibrations as the disk-drive spins.
If you don't, then the disk-drive inside the enclosure has "died".

If the device is still under warranty, MAXTOR will replace the disk-drive, for minimal costs to you.

If the warranty has ended, then open the enclosure, remove the disk-drive, purchase a new, compatible, disk-drive, install it into the enclosure, and thus "revive" your external storage device.

Nov 04, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My maxtor external hardrive contains all our photos and suddenly my computer can't recognise it. help!


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Nov 03, 2010 | Maxtor Hard Drive

1 Answer

EXTERNAL MAXTOR HARDRIVE WAS ISLIGHTLY DROPPED. NOW WHEN CONNECTED TO COMPUTER (USB) DOUES NOT DECTECTED. POWER ONLY FLASSHED (LED), AND MAKE A SMALL CLICK HARDRIVE SOUND, LIKE IT IS TRYING TO SPIN OR READ...


I think that your disk-drive is "SLIGHTLY" dead. :-(

Disassemble the enclosure.

Get the model-number and serial-number from the label on the disk-drive.

Access Maxtor's web-site, and check the warranty-status of the disk.

If the warranty still is valid, Maxtor will replace the disk-drive, at minimal cost to you.

If the warranty has ended, buy a new, compatible, disk-drive, and install it into the enclosure, to "reconstitute" your external storage-device.

Oct 28, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Cant access files on my harddrive


Hello,

It sounds like either the enclosure or the drive inside has failed.

If the enclosure has failed and you don't have any crucial files on it that you don't already have elsewhere, contact Maxtor(Seagate) for a warranty replacement.

If the enclosure has failed and you DO have important files on it, try having your local PC shop move the hard drive into a new enclosure, if that works you're done, buy the new enclosure.

If the new enclosure fails, your drive is damaged and you will need a pro to help get back your files. If this is the case, reply back with you location(Country, State and City) and I will pass along recommendations for your neck of the woods.

Hope this helps FixYa,

Chris

Oct 24, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

2 Answers

I've had my Maxtor external hard... Answer I've had my Maxtor external hard drive for a good 3-4 years, and for some reason, it just seems to stay idle and not let me access my data that is on it. The...


You did well to have it work so long!
It is out of warranty - open it up, remove the drive from the case. It may be a SATA drive, but probably an IDE from 4 years ago...

Just place it in your computer and it should work fine. The most common problem is the controller card for the external connection has failed. so putting it in your computer as a normal drive will either fix it - or tell you that the drive has died.

Oct 05, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor 3200


Seagate troubleshooting Error Code 10, states that drive has failed. (Seagate bought out Maxtor)

Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?

How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad.
The harddrive inside is a 3.5 inch harddrive. Same width as used by a desktop computer. It is a Sata harddrive.

Here's an example of a 3.5 inch Sata, external enclosure,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3901268&CatId=2780
Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.

Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along. http://www.seagate.com/www/en-us/support/downloads/personal_storage/ps3200-sw)

May 10, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

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