Question about Jenn-Air JCD2297KE Side by Side Refrigerator

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Refrigerator is freezing; Freezer is defrosting...

My milk, located in the refrigerator door, is frozen. My freezer, which has an automatic defrost feature, is defrosted; but doesn't appear to be completing the cycle. Sooo, my freezer is not freezing properly.



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Re: Refrigerator is freezing; Freezer is defrosting...

Have you phoned the company you bought it from, and read the manual?

Posted on Dec 21, 2007

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Can you tell me why please?

All the big cooling happens inside freezer compartment. Freezer gives little cool air to fridge compartment. Now when the vent blocks that little cold air cannot go into fridge compartment. Thus your freezer works good but not fridge compartment. Milk goes bad but frozen meet keeps good.....

Vent freeze up either due to defrost problemt, defrost drain line problem, Evaporator fan problem or even can be your damper motor not opening due to unit failure or frozen damper door.

Sep 19, 2014 | Whirlpool GX2FHDXVY Gold Stainless Steel...

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This is the second time the freezer accumulates water and freezers at the bottom of the freezer section of the Admiral HMG67158, 26.6 cu ft freez/refrig. The coils behind the panel were completely frozen...

unplug unit, remove back panel inside freezer and manually defrost with hair dryer, sounds like you have a defrost problem, check defrost thermostat, defrost heater or defrost timer, defrosting with hair dryer will fix until it freezes up again

Sep 30, 2010 | Admiral Refrigerators

2 Answers

Freezer works great, but refrigeration section stopped working

Check the door seals on fridge and freezer to make sure there are NO leaks.
Try manually adjusting air flap that controls air from freezer to fridge, the flap may be frozen or the actuator that controls the flap may be faulty.

Aug 25, 2009 | Whirlpool GD5SHAX Side by Side...

2 Answers

Water Freezing in bottom of Freezer and dripping out front of freezer door

this could either be a blocked drain from the freezer not allowing defrost water to escape or the defrost heater failing to turn on due to a faulty defrost heater or defrost timer not enabling the water to escape

Aug 12, 2008 | Frigidaire FRS26KF5C Side by Side...

1 Answer

Refridgerator/Freezer will not get cold

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer

If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

Jul 21, 2008 | Refrigerators

1 Answer


If the freezer is in defrost then the freezer fan should be off. Only on the electronic will the freezer fan come on in defrost but the freezer door has to be held open for 3 min before the fan comes on

Jun 17, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refrigerator on the fritz

The defroster is not working. Ice build up prevents cold air from the freezer chest from blowing into the lower part.

The way the defroster works is this: There is a defrost timer, probably found under the refrigerator at the front, that turns on the defroster three times per day or so. That turns on a heater nested among the freezer coils. It keeps heating until the defrost thermostat gets warm; then it quits defrosting.

I think your defrost timer doesn't turn. You can turn it with a screw driver till you hear a click. Now your ice compartment should be defrosting. With ice buildup it may need lots and lots of defrosting. You might not get cooling back into the lower part for awhile, till the ice buildup melts.

By the preceding, you should know if the defrost timer needs replacing.

If you should need to manually defrost the freezer coils, they are, I think, under the floor of the freezer. To defrost them, I'm told, a hair drier works better than boiling water. The defrost thermostat is in there too, a one inch unit with two wires. It should have no continuity warm, closed circuit frozen. If it has open circuit frozen, that would be your problem.

Jun 14, 2008 | Kenmore 18.3 cu. ft. Top Freezer...

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