Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

Open Question

My HP officejet 6500 won't work on our wifi. It

My HP officejet 6500 won't work on our wifi. It use to but now it doesn't. I have reinstalled the program. It will work for a day or two and then it stops working.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 1 Answer

SOURCE: HP Officejet 6500 No scan Options

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Posted on Dec 19, 2009

Mhinhi
  • 10 Answers

SOURCE: HP Officejet 6500 will not print after sleep mode

Move the printer to a different location and keep it closer to the connected device (e.g. router) and away from large metal objects / other electromagnetic devices for stronger signal strength.

Posted on Mar 01, 2010

  • 12 Answers

SOURCE: Printer only won't print in black

My printer did that a few months ago. I tried everything to get it printing black but in the end I had to take the ink cartridge back and return a new one. Some ink cartridges dry out when they are being shipped if not stored in proper conditions.

Posted on Mar 14, 2010

djgillstudio
  • 107 Answers

SOURCE: HP OfficeJet 6500 Wireless - repeated ink system

hello, i'm sorry about the problem you are having, the problem will probably be 2 fold, one is printhead, and last maybe inks, hp recommends taking inks and printhead and cleaning contacts, and re-installing, and try again, what i have done was go thru chat on hp's web site and explaine that i have done all they're instruction, and nothing worked, they eventually sent me new printhead and inks. i would try going that route, the chat was better than trying to call they're phone support.

Posted on Oct 06, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP 6500 Wireless printer doesn't even show up. It worked fine yesterday! I can't find the disk to start it over. What happened?


Hi Dave,

Open www.hp.com and enter your product # as 6500 in search bar and hit enter key

Select Software and Drivers Download ( or support for HP Officejet 6500 Wireless ) and choose the operating system to download the drivers and install

Regards,
Sean

Feb 26, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Scanner won't work


hi! double check all connections,power etc.... recheck your manual. if you
need another one get one off thier web site. also try reinstalling the software.

Oct 03, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have an HP Officejet 6500 Wireless printer. The cartridge has jammed to the right and won't move. I don't know what happened.


It is a carriage jam. If you are still in warranty, you should call customer support. If not, then there is probably not a lot you can do to fix it.

Oct 12, 2011 | HP Officejet 6500 AllInOne InkJet Printer

1 Answer

Won't print...says printer is on pause


Hi,

According to your problem, first check the printer settings. Go to the Printer and faxes wizard in control panel. Right click on printer, if you fond there Resume printing then click on it. It will make printer working. Then reboot the printer and the system both. If it doesn't help you then there is the problem of printer software. Reinstall printer driver/ software again and reboot the both.

Jun 21, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Won't print pdf files


Printers don't reject specific file types.
I recommend you uninstall and reinstall Adobe Acrobat Reader.

May 24, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

May 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Cannot coonect SCANNER (HP Officejet 6500 wireless) to my Windows


I have seen alot of problem/posts concerning HP AIO's and software issues. Typically some of the functions won't work or not recognized by solution center. Try a complete uninstall of all associated printer software, run registry cleaner if you have it, restart, then try completely uninstalling your Antivirus/firewall software. I have seen that just disabling Antivirus/firewall still causes faulty installations. Now, reinstall your printer software/drivers and connect cables only when told to do so. Some reason the AV/FW software blocks some of the AIO's apps from completely installing.

Hope this works...Good Luck!

Jun 12, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Officejet 6500 wifi drivers lock up my computer


Follow this link and see the availability of drivers for your printer. Just type your printer model and search (Eg laserjet 1200 )

or copy and paste this link to your another window of the browser
http://www.hp.com/#Support

Sep 24, 2009 | HP Officejet 6500 Wireless All-in-One...

Not finding what you are looking for?
HP Officejet 6500 Wireless All-in-One InkJet Printer Logo

Related Topics:

200 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...