Question about GE GSS25JFM Side by Side Refrigerator

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Water dispenser line leaking at bottom of freezer door hinge, line broken, do i need to remove the inside door panel of freezer door to replace it?

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If you have enough room left you can just cut out the hole and go to any hardware store and pick up a water line coupler and repair it....if it is too short or broke up inside the door then you need to remove the water/ice dispenser and pull the line through and run the new one down the track.

Posted on Oct 03, 2009

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You don't have to remove it if there' s a piece of line about 5" or more sticking out from the bottom of the door ,enough to join the rest of the line with a compression coupling (1/4" plastic)

Posted on Oct 03, 2009

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1 Answer

Water leaks from bottom of freezer door


You need to remove the door from the refrigerator, then remove from the door the plastic frame carefuly, its snaping, and attach the new (1/4") line to the end of existing line then pull up the existing line softhly until the new one appears, check before all this if the line is broken at then of door or in the middle and if leak is below the refrigerator check from the solenoid to the door.

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The line that runs from under the freezer door and connects to the dispenser is cracked or the connector is cracked. By removing the lower hinge cover ya should be able to see where the line connects to the door and see if it seems to be cracked and leaking their,if that connector is good then the line inside of the door is leaking..in some cases depending on brand the line is easily replacable without having to dis-assamble the entire door

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I have this same model and problem. The water line may be frozen inside the freezer door. (the line enters at the bottom hinge area of the freezer door)

Shut the unit off and leave the freezer door open ( you will need to remove your stuff you want to save first)

Next disconnect the line coming out of the Freezer door near the bottom hinge (should be a quick disconnect coupler, you will need to remove the front air grill assy to allow access to the line/coupler) and lay the line out on the floor.

After thawing the water should run out the line leaving a small puddle on the floor. Reconnect the line, plug the unit back in and test your dispenser.

Although this method restored my water dispenser to working condition, other possible causes for this include the line freezing up in the refridgerator section, bad water valve, bad relay on the motherboard, that triggers the water valve, bad motherboard. Hope this helps.

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1 Answer

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3 Answers

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