Pressed the cancel button in the middle of a print job, and printing stopped, but it has been deleting the job for more than four hours.
Powering down and disconnecting and re-connecting the printer does not delete the print job from the queue which continues to show that the job is being deleted. Re-booting the as being deleted. Printer is being used by a 64 bits HP desktop computer with a Vista operating system.and the latest driver software for 64 bits was installed.
How can I delete this job and carry on with my printing life.
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Re: Cannot delete a print job
Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here. It is a common problem but the answer is here
You need to refer to method "D" about half way down the page Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.
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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
Windows 98 - click Start, Settings, Printers
Windows XP - click Start, Printers and Faxes
or click Start, Control Panel, Printers and Faxes
Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.
To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.
If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.
Click the Start button.
Click Control Panel.
Click System and Maintenance.
NOTE: This step is not required when using Classic view in Windows Vista.
Click Administrative Tools.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Hope this helps!
Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
The reaason it keeps trying to print is because it's in the print queue on your network.
Have whoever sent this to the printer open the print queue and delete it.
Only the originator or the print queue admin can delete the job
The printer should have a stop/cancel buttom on the panel, just press that and it sould cancel the print job.
Also, you can delete the job queue from the computer. You should have a printer in the Dock, click on that and select jobs and click on the delete button. If you don't have the printer on the Dock, click on Apple, System Preferences and select Printers. Select your printer and click on Open Queue and delete the jobs from there.
if the print job doesn't get deleted after a restart of your computer, do the following:
Click on start -> Run, then enter: services.msc
Click OK to open the Services windows. Locate the entry "Print Spooler" in the Services list. Click it and choose "Stop" and "Restart".
Your print job should then be deleted.
If my answer was helpful to you, please leave a positive feedback.
Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared.
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