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Cannot delete a print job

Pressed the cancel button in the middle of a print job, and printing stopped, but it has been deleting the job for more than four hours.
Powering down and disconnecting and re-connecting the printer does not delete the print job from the queue which continues to show that the job is being deleted. Re-booting the as being deleted. Printer is being used by a 64 bits HP desktop computer with a Vista operating system.and the latest driver software for 64 bits was installed.
How can I delete this job and carry on with my printing life.

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Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here

http://support.microsoft.com/kb/946737

You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Posted on Oct 03, 2009

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HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

1 Answer

Delete print jobs


open print driver and in the status window right click and select cancel print
or when printer is running print job press cancel button

May 20, 2014 | OKI B6500 Led Printer

2 Answers

How do you clear the print jobs so that you are not printing the same things over and over


How to Clear Out a Stalled Print Job In order to stop a stalled print job, perform the following steps in order:
  1. Stop the Print Spooling service.
    • Click Start.
    • Click Run.
    • Type cmd.
    • Hit Enter.
    • At the command prompt, type net stop spooler and hit the Enter key.
  2. Delete the stalled print job.
    • Open My Computer.
    • Go to C:\Windows\system32\spool
      • Delete any files you find in this folder (but do not delete any folders!).
    • Go to C:\Windows\system32\spool\printers
      • Delete any files you find in this folder (but do not delete any folders!).
  3. Restart the Print Spooling service.
    • Return to the command prompt used in step 1.
    • Type net start spooler and hit the Enter key.
Once you have restarted the Print Spooler, the jammed print job will be cleared from memory. Now you can go back and re-print all the jobs that were held up.

Feb 15, 2011 | HP Office Equipment & Supplies

1 Answer

A document was sent to the 5110cn color printer. it is a full color duakl sided brochure. Keeps trying to print but errors out before loading all images so all that gets printed is one or two of the...


The reaason it keeps trying to print is because it's in the print queue on your network.
Have whoever sent this to the printer open the print queue and delete it.
Only the originator or the print queue admin can delete the job

Jan 06, 2011 | Dell 5110cn Laser Printer

1 Answer

I have a HP 4385 --how do you cancel a print job---it was sent a print job multiple times (over 10) from a Mac and i do not know how to cancel these jobs as they were sent in error and are huge ink...


The printer should have a stop/cancel buttom on the panel, just press that and it sould cancel the print job.

Also, you can delete the job queue from the computer. You should have a printer in the Dock, click on that and select jobs and click on the delete button. If you don't have the printer on the Dock, click on Apple, System Preferences and select Printers. Select your printer and click on Open Queue and delete the jobs from there.

Dec 02, 2010 | Office Equipment & Supplies

1 Answer

Print job cancel wont work


Hi, if the print job doesn't get deleted after a restart of your computer, do the following:
Click on start -> Run, then enter: services.msc Click OK to open the Services windows. Locate the entry "Print Spooler" in the Services list. Click it and choose "Stop" and "Restart". Your print job should then be deleted.
If my answer was helpful to you, please leave a positive feedback.

Jul 18, 2010 | HP PSC 1350 All-In-One Thermal Printer

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

2 Answers

How do I delete all jobs from the printer. I have 57 and chose "select all", but it does not delete??


Try to delete the print jobs while the printer is turned ON. Also, if you are using Windows, deleting print jobs is easier when the print spooler is stopped and the printer is turned ON.

  1. Click Start => Settings => Control Panel
  2. In the Control Panel window, click to open the "Administrative Tools"
  3. Double click the icon "Services" to open it.
  4. Locate the "Printer Spooler" service, click on it to select, and click the STOP button at at top. You can right click on it and click on STOP in the context menu that appears.
  5. Now turn ON your printer. It should not print the stored jobs since the spooler is stopped.
  6. Then open your printer's folder (Start => Settings => Printers and Faxes)
  7. Select all print jobs. Then press the "Del" or Delete key in your keyboard and click on YES when prompted. Another option is to select all and then under the "Document" menu, click CANCEL.
Try your luck. I hope these help.
  1. Turn your printer ON.

Feb 11, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Uncleared print job HP J5780 I'm pulling my hair out trying to print to my HPJ5780. With a failed manual duplex job, I tried to delete the print job from the queue. It came up fine as deleting - however...


Try stopping the print spooler service and canelling all the documents.

The Windows Print Spooler is a Windows XP "Service". You can start/stop it via the following steps:
  1. Click on the Start button
  2. click on Run
  3. enter "services.msc" without the quotes and press Enter
  4. Scroll down to Print Spooler
  5. Single-Click on Print Spooler
  6. The details will open in the middle of the window.
    • It probably shows Start -- if so, Start it.
    • If it shows Stop and Restart, I suggest Stop it, then Start it.

Jul 16, 2009 | HP Officejet J5780 All-In-One InkJet...

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