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Re: hey i need help
Contact your service provider. they will ask u ur phone number or sim serial number, don't enter PUK code urself if u don't know. if PUK is eneterd wrong 10 times then u will loose ur present sim. better is u contact ur service provider only they can avail u PUK number.
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PUK stands for Pin Unblocking Key,this PUK code is used if wrong PIN (Personal Identification Number)code is entered for several try's.It means if you enter PIN for more than 3x,the simcard will be blocked and ask you to enter the PUK code as what is explain above.
Usually this PUK code is on the package together with your simpack when you bought it. in your phone case,you need to enter the PUK code to unblock the PIN so you can access the simcard data's and features,otherwise,if you lost your PUK code, just contact your service provider and ask for your PUK code.
My dear: Very Best Solution:You Go To Service & Sim Office and Get The Puk code And Pin code From Office oprator Enter The Puk code and Yes Enter The pin code and Yes So Puk code Open and Problem will Quickly Solved
But: Don't try to enter a PUK code without knowing the right one. You need to call your service provider to get this code. It can be as many as 8 digits, and it is random. If you enter too many wrong codes, you can permanently damage the device. So Please You Go to Service office and Get the Duplicate Sim From Office Oprater Same Your No Problem will Solved
the puk code prompt comes up when you have entered the pin code wrong 3 times.
to get the puk code you need to call your phone service provider, the will give it to you, if you try to gess the puk code wrong too many times it will make your ssim card useless, so get the right code from your provider, they are the only ones that have it.
after the puk code it will ask you to enter a new pin code and then confirm the pin code. then the sim will work normally and ask for pin again next time instead of puk, puk will come again if you enter pin wrong 3 times.
you required a PUK (personal unblocking key) becuase you put 3 times wrong pin. call your operator and they will provide you puk after asking your mobile number and sim number (you can find it backside of your sim) they will give you 8 digit puk than you have to put this. after this you can put new pin.
Hey matt Here. You should be able to log on to your account online on the service provider website- here you should find the Puk. Then when you go to type in you security code you must enter the original one first- this is usually 00000 or 12345. You can also ring your service provider for the PUK. Hope this helps. Matt. Please Rate me:)
If you bought the phone, you should have a PUK number on the plastic card where your sim card was.
If you enter any PIN code several times your phone will request the PUK number... tap it in and hey! presto.
PUK number is available from your service provider.