Question about Maytag Neptune FAV6800AW Top Load Washer

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During final spin cycle a code that says DC of balance load and there is a bang from the tube

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The DC code that comes up is just saying that the load is "off balance" to resolve this, open the washer and redistribute the last and restart.

The bang fron the tub that you hear is just from the load being off balance. Generally it's just the weight difference on the tub when the washer stops spinning. This is normal for an off balance load and is nothing to be overly concerned about.

If you are getting the DC code a lot, take a look at the types of loads you are washing. Are they small? Is it a mix of small and large items? Is it a few large items? This may be the answer to why you are having off balance issues. The Neptune is a very large washer, and can get off balance very easily with smaller loads. Try making loads larger or if you are washing for example sheets, try washing them in 3's. This will make it easier for the washer to balance the load.

Good luck! Please let me know if this was helpful!

Posted on Oct 03, 2009

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If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed. Fix the Clutch malfunction and you can wash a single sock or a load of blue genes and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.

Posted on Oct 03, 2009

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