There is a reset button at the buttom of ur mp3 player where u plug headphones and stuff at. its between ur lock button and ur place to plug in ur installer u have to use a pape clip or something that small to push in the reset button thats what i did to mine when it froze good luck
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There is a switch on the right side of the player. It is directly above the headphone outlet. Make sure the switch covers the red colour so you see the green colour, this position is marked as "on" on the back of the player. Afterwards, press and hold the "play pause" button on the front of the player (top left button, sideways triangle next to two vertical lines) for about 5-10 seconds. It takes a while for this thing to boot up, but if it is charged it will turn on.
I had the same problem. Remove the the 4 small screws on the back, and carefully take off the back cover. Remove the black and white battery pack. After about one minute, reinstall the battery pack and put the back cover on. It should now work again.