Question about Logitech Quickcam Chat Webcam

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I have logitech quickcam use for skype. have new computor. windows vista. camera was working fine. today when i try to use skype it says i have a problem with recording device. checked in device manager under sound. says windows cannot load the device driver for this hardware. I am new to computors and don't know what to do. any suggestions?

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The problem with the webcam CD's is the software does not incorporate the latest drivers. If the driver on the CD has a conflict Logitech will issue a 'patch' and then incorporate the modification in the latest issue.
For this reason I would unplug your webcam, uninstall the existing Logitech software. Restart your computer, visit the Logitech website - identify your camera and download the new software
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Prior to doing this you should see if Microsoft have identified the problem and posted a solution on your computer
Start > Control Panel > Classic View > Problem Reports & Solutions

Posted on Oct 07, 2009

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Please download a driver from this link and install it

driver


Hope this helps you
Thank you

Posted on Oct 03, 2009

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1 Answer

Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

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When I try to answer an incoming call no red light comes on in the Logitech camera. Have un-installed Skype and re-installed again. Advent QC6003 640GB Windows Vista -countryliving


Hi friend,

You need to check your camera is working or not ...if your camera is working then you need to update your window vista though by internet......second then update you skype software also.......

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Disappearing Logitech mic pick


I tried it again with the camera plugged in (duh) -- and the driver reappeared, the microphone works fine -- I successfully completed a Skype test call. I don't understand why it works that way, but now I know.

Jan 28, 2009 | Logitech Quickcam Chat Webcam

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QuickCam Zoom not working after upgrade to Vista


Just read the most wonder article on how toe fix your quickcam zoom for vista follow these steps

These is from 2007 post so you will have to google for the drivers mentioned. I did and it worked

I have a Logitech Quickcam Zoom and this is how I got it to work:
1. Install QuickCam 32-bit Version: 10.5.0 Build 1096b
It can be found here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=10234
2. When you get to the camera detection part where it asks you to plug in your camera, plug it into a new usb port (if you had it plugged in when you installed Vista) and just press skip.
3. Windows may try and find the driver for it, you can cancel that too.
4. Install the old QuickCam software (Version: 8.4.8 build 1034A)and overwrite anything it asks you to (it will fail to install completely because of the new version, but it will put the files you need into the Logitech program files directory.
The old software is here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=7649
5. Go to the windows orb (former start button), open control panel, go to system, then on the top left of the window click device manager.
6. Find the unknown usb device (hopefully you only have one... otherwise unplug anything else that doesn't work or you haven't updated the driver for yet)
7. Right click and select update driver, choose a location to find the driver, navigate your way to C:\Program Files\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2
8. Press OK or whatever, and let it install.
9. Enjoy!

Mine didn't even need to reboot and worked with the 10.5 QuickCapture software. Still need to test with Skype and Live Messenger though.

Jan 08, 2009 | Logitech Quickcam USB Zoom Webcam

1 Answer

Hello, I am having troubles with my web cam using on skype. It actually works but just for me. When I call my friend he can't see me on the video even though I do see myself on the skype. What might be the...


You can download the logiteck quickcam drivers which is skypecompatible from the below link and install it.

http://www.driversbay.com/download-driver/536/digital-cameras/logitech/quickcam-chat-for-skype/microsoft-windows-vista/

Hope this will be useful. Thank you.

Nov 26, 2008 | Logitech Quickcam Chat Webcam

2 Answers

QuickCam and Vista


Sorry to inform you but this camera will not work with Windows Vista, that's why its not recognize by your vista computer and logitech dont create any spoftware for this to work with vista , you can also find that statement from logitech site http://www.logitech.com/index.cfm/480/3359&cl=gb,en?softwareid=697&osid=13

Hope that helps..........

Sep 07, 2008 | Logitech QuickCam Pro 3000 Webcam

4 Answers

Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

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QuickCam and SKYPE on MAC OS X


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1 Answer

Sound - no video


Both try using windows live and set up audio and video in the settings as you did with Skpe, as it's a similair programme and supports any camera. If that works better then Skype has a problem with your camera makes.

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