System restore tab missing, service does not start. What do I do to get the tab and service going. I got a virus, but its being removed and it still not working

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
As the computer is booting repeatadly press the F8 key as the computer is booting

If done properly the user should get to a screen similar to the below screen.

Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again

Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials

http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus

anti virus and malware

http://windows.microsoft.com/en-US/windows/products/security-essentials

If this fails you might have to go back into safe mode.
You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System

Configuration utility Installation restore points that occur before you install a program or a service.You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly.
This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.

2.On the General tab, click Launch System Restore.

3.Select Restore my computer to an earlier time, and then click Next.

4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.Select a system checkpoint or an installation restore point, and then click Next.

6.Close all other programs.

7.To start the system restore, click Next.

8.Your computer restarts.

Repeat steps 1 through 8 until you fix your configuration issue.

Malwarebytes quarantines certain file types as if they were a virus when using the default settings. Your missing files are probably in the quarantine area too. Instead of trying to locate them, try restoring your pc to a date before you noticed them missing. Your pc has a feature called "system restore" that will help return your files to where they belong.

Click on start, then go to programs, find accessories and then click on system tools. Look for system restore until system tools and click on it. Choose a restoration date that is before the day the files disappeared and then follow the prompts to start the process. The computer will handle the restoration for you and then restart itself when its finished. It will let you know if the restoration was successful or not after rebooting. You should be able to locate your missing files after the process is complete. Good luck!

Depending on what operating system you have you can scan for viruses or malware through an Antivirus program or if you have windows vista update and use the Windows Defender program it works very well to rid viruses, if not try to restore at an earlier date before the accident happened, go to start tab, accesories, system tools and system restore and go back in time to a day you can remember the PC being fine, otherwise you may be looking at a reformat , u might have to format the harddrive and reinstall your operating system.to clean out the viruses and malware.

First you need to disable system restore on the drive to reclaim the missing space. To do this, you can do the following:
1. Go to Start > Control Panel > System
2. In System > Click on System Protection at the left side
3. In the System Protection Window > go to the System Protection Tab > then uncheck C: then hit Apply then OK

After disabling system restore, run disk clean up:
1. Go to Start > Computer > Right-click on C: > Disk Cleanup - make sure to check all of the files to be deleted to clear as much space as possible
2. After initially running Disk Cleanup you will now be able to see the More Options tab in the Disk Cleanup window > go to this tab then cleanup the System Restore and Shadow Copies to remove them completely
3. Enable the System Restore from the System Protection tab in System.
4. Resize the maximum amount of Shadow Copies that can be saved on the system, this will lock the System Restore feature from saving more than allocated amount. Run Command Prompt as administrator (go to Start > Programs > Accesories > then right-click on Command Prompt then Run as Administrator)
Set the maximum to whatever amount you feel is necessary. Setting it to 1GB should be more than enough for System Restore to create at least two restore points. Type the command: vssadmin resize shadowstorage /on=c: /for=c: /maxsize=1gb

5. Once this is done you should have reclaimed at least 30 to 40% of the missing space. Once the System Restore has been reenabled it will automatically create the restore points so there will be no need to manually create one.

Sounds like your infected with some spyware or malware.
Try downloading Malwarebytes from http://download.cnet.com

Manual steps to perform a clean boot in Windows XP
Step 1: Start the System Configuration Utility
Click Start, click Run, type msconfig, and then click OK.

The System Configuration Utility dialog box appears.

Step 2: Configure selective startup options
1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box.
5. Click the Services tab.
6. (VERY IMPORTANT DON'T MISS THIS) Click to select the Hide All Microsoft Services check box.
7. Click Disable All, then Click on the startup tab and click on Disable All Button and then click OK..
8. When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows
1. Log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK:
You have used the System Configuration Utility to make changes to the way Windows starts.

The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.

Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Step 4: Optional step to disable features
This step temporarily disables Microsoft features such as Plug and Play, networking, event logging, and error reporting. Also, this step permanently removes the restore points from the computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.
1. Click Start, click Run, type msconfig, and then click OK.

The System Configuration Utility dialog box appears.
2. Click the General tab, click to clear the Load System Services check box, and then click OK.
3. When you are prompted, click Restart to restart the computer.

Steps to configure Windows to use a Normal startup state
1. Click Start, click Run, type msconfig, and then click OK.

The System Configuration Utility dialog box appears.
2. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
3. When you are prompted, click Restart to restart the computer.

You need to find the path to where the virus file is located & delete it you're self. You're antivirus software should show you where it is located. Once you delete the virus file, shut down the PC. Unplug the power cord from the PC. Open you're case & remove you're memory. Wait about 15 seconds & reseat you're memory. (make sure you're memory is seated correctly).
Removing the memory clears the memory from memory virus).
Close you're case & reconnect the power cord. Boot the PC. Once windows has finished loading run windows diskClean, than run windows defrag. (may take some time). After defrag has finished restart you're PC. Run another virus scan. If you're virus software still finds a virus or you're system & its still running slow the virus may have damaged windows files or windows registry. A reinstall of windows may be needed. If you have system restore turned on than the virus is most likely being stored in one or more restore points.
Remove infected files that you cannot clean in the System Restore data archive. To completely and immediately remove any infected file or files in the data store, turn off and then turn on System Restore. To do so, follow these steps:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, and then double-click System.
3. Click the System Restore tab, and then click to select the Turn off System Restore for all drives check box.
4. Click OK, and then click Yes to initiate the restore point deletion.
To turn on System Restore again after the restore point deletion has completed, repeat these steps, but click to clear the Turn off System Restore for all drives check box.

Good Luck!

Mike


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Start the System Control Panel applet. Select the System Restore tab. Clear the "Turn off System Restore on all drives" check box to enable System Restore, or select this check box to disable System Restore. Click OK.
An alternative to the usual method of enabling and disabling Windows XP's System Restore feature is to use the registry. To use this alternative, perform the following steps: Start the registry editor (regedit.exe).

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore.
If a "DisableSR" value doesn't exist, go to the Edit menu, select New, DWORD value, and create the value.
Set the value to 1 to disable System Restore or 0 to enable System Restore.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sr to prevent the System Restore service from starting.

Double-click Start, and set the value to 4 to stop the service from starting or to 0 for normal startup. Close the registry editor.

this is what sounds like a trojan or for of spyware, probably disguised as a screen saver. If you have no anti virus installed download this programme for free http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free If you have no anti spyware programme download this for free. http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5 on the laptop press Ctrl, Alt & delete or right click on task bar to get to the task manager and on the processes tab look for the scrensaver.exe or similair that is running, click on it and press end process. this should allow you to work with windows Install the programmes, then go to system restore tab in my computer>right click>properties>system restore tab and click 'turn off system restore'(this will stop any virus or spyware backups reinstalling). Run both the programmes and remove any spyware or virus. If it still appears you may have to uninstall it safe mode, which is press F8 key on start up and select 'start windows in safe mode' and run the antivirus and spyware programmes again.