Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

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I can seem to get my canon mx860 to connect with my computer

I'm running Windows XP, I connected the printer using a usb cable, and follow instructions.

When I tell it to print the document spools, but fails to print. Same problem with printing from command prompt.

I upgraded from the MP830 because it croaked, but I'm already ready to toss this new printer out the window!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: slow printing

I was having same problem, disabled bidirectional support. works fine

Posted on Mar 07, 2008

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centralhigh
  • 260 Answers

SOURCE: Printer driver Canon LBP800

http://members.driverguide.com/driver/detail.php?driverid=123465

click on this link and it should take you right to it.

Posted on Jun 25, 2008

  • 1 Answer

SOURCE: I'm trying to print from

Fixed the problem by uninstalling all instances of the printer and re-installing printer driver.

Posted on Jun 30, 2008

jhall1793
  • 60 Answers

SOURCE: Our canon mp830 is no longer talking to the

bburrell900:

at 1st glance it sounds like the printer has failed. have you tried another printer to verify the that usb connection for your computer is functioning properly? if you don't have another printer find something else that utilizes usb & test it that way. i.e. digital camera or mp3 player. i have seen computers that will say they're communicating with a faulty peripheral Normal 0 false false false MicrosoftInternetExplorer4 , when in fact they are not. it's just another 1 of those annoying windows quirks. let me know if you need further assistance.

peace-out

Posted on May 25, 2009

  • 1 Answer

SOURCE: Will not print text from computer (paper feeds

PGBK cartridge was totally blocked. Deep cleaning did not resolve block. Replaced ink cartridge (large black).

Posted on Feb 08, 2010

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3 Answers

How to reset canon ip2700


WindowsThe printer driver you no longer use can be deleted.When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows:
  • When There is an Uninstaller

1. Start the uninstaller - If you are using Windows 7, Windows Vista, select the Start menu -> All Programs -> "Your model name" -> Printer Driver Uninstaller.- If you are using Windows XP, select the start menu -> All Programs -> "Your model name" -> Printer Driver Uninstaller. - If you are using Windows 2000, select the Start menu -> Programs -> "Your model name" -> Printer Driver Uninstaller.

Restart the Computer and perform the following:Windows
  • If you connect the printer via USB cable before installing the software:
g0071571.png


For Windows 7:(1) Remove the USB cable connected to your computer.(2) Proceed to 1.
For Windows Vista/Windows XP/Windows 2000:The above dialog box may appear.(1) Remove the USB cable connected to your computer.If the dialog box closes, proceed to 1.(2) Click Cancel.(3) Proceed to 1.
  • Easy-WebPrint EX:
If you are using Internet Explorer 7 or later, you can use the Web print software Easy-WebPrint EX. An internet connection is required for installation.
1. g0069739.pngPress the ON button (A) to TURN OFF THE PRINTER.Operating noise may continue for up to 25 seconds until the printer turns off.
2. g0069740.pngTurn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.If you are using Windows, the setup program starts automatically.

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1 Answer

I can no get my printer to scan to my computer


Do you have the full software (MP Navigator) installed? Get that software here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp510#DriversAndSoftware and select your OS. Since the printer is a USB printer, is it directly connected and did you install the software before connecting the USB cable? If you didn't install the software before you connected the USB cable, uninstall the generic driver from the OS and remove the USB cable. Then install the software.

If the full software was installed before connecting the printer, try a new cable and a direct connection (instead of a print server or USB hub). Scanners require bi-directional communication with the computer and can fail when the printer works. Make sure the monitoring program is running before attempting to scan from the all-in-one.

Next try to scan from the computer first. There are buttons in the MP Navigator software that set the destination and default settings of the buttons on the all-in-one. After you scan at least one item, you will have a better idea of the settings that you need to use. See the MP Navigator help files for the details.

If you install the basic Canon driver, you will be able to scan but not from the unit directly. Windows XP and newer all come with Paint that can acquire scans (File > Import from Camera or Scanner > New Scan). Windows Vista and Windows 7 have Windows Fax and Scan that can also scan files (New Scan). Photo Gallery in Windows Live (comes with Vista) also handles scanning.

The generic OS driver usually only runs the printer.

I hope this helps.

Cindy Wells

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Canon MX860 Series printer says "printer offline". I've been able to print recently, so unsure why the problem occurred.


Hey!!Make sure all the cables are connected okay and maybe try different usb ports!U can also go to your printers and faxes,RIGHT CLICK on the picture of the printer and click on use printer on line!!Hope it helps!!!

Dec 07, 2010 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

My Canon MX860 always defaults to FAX not PRINT


Use your operating system to choose the printer rather than the driver.
For Windows XP, go Start, Settings, Printers and Faxes. Right click on the printer and choose Set as Default Printer.

Mar 28, 2010 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

3 Answers

MP560 Canon Printer Error 6C10


The above suggestion worked short term, but in about a couple of hours, I'd get the same old error code again. Finally, I found a solution that worked for my MX860 on fixya.com written by "pineworks". The link is as follows: http://www.fixya.com/support/t4097826-aborber_full_error_message

Don't know if you've found an answer to this problem yet, but I had the same issue for about three months. Finally, I found a solution that worked for my MX860 on fixya.com written by "pineworks". The link is as follows: http://www.fixya.com/support/t4097826-aborber_full_error_message

For months, I've had to power off, disconnect from computer, and power on again to kick-start the printing. It was driving me crazy. So far, "pineworks" solution has been a permanent one. Been about a week and have had no problems yet.

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Windows XP SP3 will not recognize the printer is connected.


It could be the cable, but most likly it is a damaged driver. try uninstalling the printer and all the drivers then reboot and resinstall it. You could also run "sfc /scannow" to see if any system files are damaged.

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Hard drive failure required rebuild of XP Home on Dell computer. XP Home updated to SP3. Canon Multiplass F80 printer will not now work. I downloaded latest XP drivers from Canon web site, but installation...


I found that some Windows Plug and Play services were note running and were set to start 'manually'. I started those services which seemed related to Plug and Play, and the installation went without further errors.

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Usb connection not known / printer not connected


Solution: Uninstall / reinstall the printer driver (Windows) PIXMA Printers

Uninstall and Reinstall the Printer Driver (Windows) Follow the steps below to uninstall the printer driver:
  1. Select 'Programs' or 'All Programs' from the Start menu.

  2. Select the Canon printer driver you want to uninstall, and then select 'Uninstall' from the menu that appears.

    ip4000_uninstall1.jpg

    Note: Click here if your printer does not appear in the Windows 2000, Windows XP or Windows Vista Programs menu.

  3. When the confirmation message shown below is displayed, click 'OK'.

    ip4000_uninstall2.jpg

  4. A window showing the progress of the un-installation is displayed. Wait until the "Uninstall successfully completed" message is displayed, and then click 'OK'.


    ip4000_uninstall3.jpg


    Note: If you use Add or Remove Programs to uninstall the printer driver, the printer model name will remain in the Start menu. To completely remove all files, including the printer model name from the Start menu, uninstall the printer driver using the procedure described in step 2.
In Windows Vista, Window XP or Windows 2000, use the steps below to uninstall the printer driver if your printer does not appear in the Programs menu.
Note: You will not be able to complete these steps, if User Access Control is enabled in Windows Vista. Click here for steps to temporarily disable User Account Control, so that the printer driver can be removed.
  1. Make sure your printer is connected and turned OFF (or the power cord is unplugged).

  2. Turn on your computer and log on as Administrator.

  3. Open the Printers window.

    For Windows Vista
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    For Windows XP Home Edition
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    For Windows XP Professional Edition
    Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    For Windows 2000/Me/98
    Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    Right-click the Canon printer icon for your model printer and click Delete.

  4. Click 'Yes' to proceed with the deleting process.

  5. Click 'OK' to acknowledge you have deleted your default printer.

  6. Click 'File' from the Printers window then click 'Server Properties'.

    Note: For Windows Vista, click your right mouse button on any empty space within the window, and then select 'Server Properties' from the menu that appears.
  7. Click the 'Drivers' tab. Select your Canon printer from the list and click 'Remove'.

  8. Click 'Yes' to proceed with the deleting process.

    Important (Vista Users): If you turned off 'User Account Control', go back to User Accounts and turn it back on.
Follow the steps below to reinstall the printer driver:
  1. Turn off the printer.

  2. Connect the printer cable to the printer and the computer.

  3. Turn on the computer, and start Windows.

  4. Insert the Canon Software Setup and User's Guide CD-ROM into the CD-ROM drive. Setup Starts automatically.

    Note: If Setup does not start automatically, click 'Start' and then 'Run' from the taskbar. In the 'Open' box of Run window, type x:\msetup.exe (where x: is your CD-ROM drive letter). Then click 'OK'.

  5. When the Master Setup screen is displayed, click the 'Custom Install' button.

    ip4000_install1.jpg

  6. Uncheck (click on the check marks) all items listed except for 'Printer Driver', and then click 'Next'.

    ip1800_win_easy_inst2.jpg

  7. When the License Agreement appears, click the 'Yes' button after reading the agreement, and then click 'Next'.

    ip4000_install3.jpg

  8. File copying begins. After all files are copied, the Printer Port dialog box is displayed. When the dialog box is displayed, turn on the printer.

    Note: If the port is not detected at this time, disconnect the cable from the printer and reconnect it.

    printer_connection_install.jpg

  9. Click 'OK' to end the printer driver installation.

    ip4000_install8.jpg
Note: If you previously used a Canon printer that was connected with a USB cable, a message reporting that the USB driver will be updated may be displayed. Click the OK button to update the USB driver and restart Windows.


Temporarily disable User Account Control
Note: In Windows Vista, the 'Remove' button will not be accessible (grayed out) if 'User Account Control' is enabled.

-To disable 'User Account Control' temporarily, open User Accounts from Control Panel.

-
Click 'Turn User Account Control on or off'.


vista_user_acct_1.jpg

-Click the check box next to 'Use User Account Control (UAC)...' to remove the checkmark, and then click the 'OK' button at the bottom of the screen.

vista_uac_on.jpg

-Click 'Restart Now'

vista_restart.jpg

-Once the computer has restarted you will be able to remove the driver.

I hope it helps!!!

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