Question about SimpleTech 1TB SimpleDrive Pro Duo External USB 2.0/eSata II by Fabrik Hard Drive

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Got simpletech duo pro enclosure. Put 2 X 500 GB SATA drives. XP tries to initialize 8GB drive and fails. need drivers?

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disconnect the
usb cable from the drive and hold in the reset button on thr drive wth a oaoer clip for 4 seconds while the drive is running, rebout your system whith the running and you should be able to format through manage drives

Posted on Oct 19, 2009

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1 Answer

Simple tech 320 gb not spinning


Try a new usb cable or a different usb enclosure.

Also try and remove the drive from it's enclosure and connect direct to a sata port on a desktop pc.

Aug 23, 2012 | SimpleTech 250GB USB2.0 7200 RPM External...

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I Don't see USB Device in "My Computer"


Hi,

There are a few common causes of this problem.

1. Bad cabling, try a new cable and see if it shows up.
2. Bad drivers on your PC, try the device on a different PC, if it shows up, report back and we'll diagnose the PC. If it doesn't move on to # 3
3. Failed USB circuitry within the enclosure, buy a new enclosure, move the drive into the new enclosure and try again.
4. Failed drive within the enclosure. In this case you will need to either send it to a pro or work through several Do It Yourself methods to attempt a recovery.

If you wish the help of a pro, reply back with your Country, State and City and I will refer you to an appropriate facility. If you wish to continue trying to recover the data yourself let me know and we can step through several ways of attempting a recovery.

Hope this helps FixYa,

Crankstart

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Seagate Barracuda 7200.9 SATA driver problem


If the laptop is also XP, the drive should be recognized without problems. Sometimes this may not happen if the disk is unusually partitioned (could happen if you manually dual-booted it with Linux, for example). Verify the enclosure is working properly and has enough power supplied to, and that it appears in Device Manager. If all this applies, the enclosure must be considered working and the problem might be in the partitioning or disk access.

In XP Pro, do Start > Run Command > DISKMGMT.MSC and press OK. See whether the disk appears (if it doesn't, it's the enclosure, or its drivers - or the disk was dying and is now dead, but that's not very likely), select the NTFS or FAT32 partition - ignore any others - right click and mount the unit as drive, say, G.

If it doesn't work but the partition is found, you may need a more powerful tool such as Paragon Partition Manager.

See also here:
http://support.microsoft.com/?scid=kb%3Ben-us%3B307889&x=12&y=12

Nov 25, 2009 | Seagate 80GB Barracuda 7200.9 SATA s - 8MB...

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SimpleTech Pro Drive 3.5'' how to disassemble


Three screws to slide off the side panel are hidden under two of the feet, and the "void if removed" sticker.

Nov 23, 2009 | Computers & Internet

1 Answer

I've got a simple tech 250gb external hard drive i have plugged it into my laptop and the icon appears in the task bar but it fails to install the driver to the system. i know that it's a plug and play but...


Hi,

There are a few reasons this would happen, The options are a bad USB cable, a faulty driver in your PC, a failed circuit board in the enclosure or a failed circuit in the drive itself.

First try the drive on a different PC and see if it works. If it does reply back and we can look into the failed driver. If it doesn't then take it to your local PC shop and have the technicians test it with a new USB cable, if it works buy the new cable. If that also fails to work have the technicians move the hard drive into a new enclosure.

If it works in the new enclosure buy the enclosure and your on the way. If it doesn't, then the hard drive itself is the problem. If that is the case you will need the help of a data recovery pro to retrieve your data. If this is the case reply with your location(Country, State and City) and I will assist you in finding a reputable pro to assist you.

Hope this helps FixYa,

Chris

Nov 04, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

My 1TB SimpleDrive FAT s not recognised by a computer, it makes a beeping sound, I don't want to lose my data, how can you help


Hello,

It sounds like either the enclosure or the drive(s) inside have failed.

If the enclosure has failed and you don't have any crucial files on it that you don't already have elsewhere, contact simpletech for a warranty replacement.

If the enclosure has failed and you DO have important files on it, try having your local PC shop move the hard drive(s) into a new enclosure, if that works you're done, buy the new enclosure.

If the new enclosure fails, your drive(s) are damaged and you will need a pro to help get back your files. If this is the case, reply back with you location(Country, State and City) and I will pass along recommendations for your neck of the woods.

Hope this helps FixYa,

Chris

Oct 24, 2009 | SimpleTech 1TB SimpleDrive Pro Duo...

1 Answer

Computer sees drive as Generic USB Device


Hi Brian, It certainly sounds like either your drive enclosure or the drive itself has some failed circuitry. You can try moving the drive into a new enclosure, if you're not sure how, take it to a local computer shop and have them transfer it into a new enclosure and test it for you. If it works in the new enclosure, you're done! If not reply back here by adding a comment with your country and city and I'll pass along a recommendation for somewhere to send the drive for data recovery. Chris

Jun 05, 2009 | Cavalry Storage EXTHD 500G|CAVA U2&ESATA...

1 Answer

Computer wont recognize external drive


The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.

The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.

It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.

You will need a case with SATA data AND power cables for this to work.

Sep 26, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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