Question about HP Photosmart C7180 All-In-One InkJet Printer

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When I try to print with the C7180 printer highlighted, it says "error" under the printer name, and it won't print. If I scroll down to 7100 printer, it says "ready" and the item prints. Then the 7180 is highlighted again with the "error" message. I'm not sure how to set a default printer that will work automatically.

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Hi,
Please perform the steps below to set the printer as default if you are using Windows XP Operating System:
1. Open the printers folder:
a. On the Windows taskbar, click Start , and then click Control Panel .
b. Click Printers and Other Hardware .

NOTE: This step is not necessary in XP Classic View.
c. Click Printers and Faxes .
2. Find the printer icon for your product and then look for a black checkmark to indicate that it is the default printer ( ).
If the product is not the default printer, right-click the correct printer icon, and then click Set as Default Printer .
3. Right-click the name of the product and click Properties .
4. Make sure that the product uses the correct port and driver:
a. Click the Ports tab.
b. Make sure that the USB00X or DOT4_00X check box is selected next to the name of the product, where X is the port number.
c. Click the Advanced tab.
d. In the Driver drop-down list, select the correct model number.
5. Make sure that the program from which you are printing is sending the print job to the correct product:
i. Open the program from which you are printing.
ii. Click File , and then click Print .
If the correct product displays in the Name drop-down list, proceed to the next step.
If the correct product does not display in the Name drop-down list, select the correct product, and then click OK to print.

Posted on Oct 03, 2009

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It would seem that your default 'printer' is set to fax and not print.
When you select print from the file menu it probably says something like HP Photosmart C7180 Fax in the printer option. If it does, go into the printer section from the control panel and make the C7180 (without the fax reference) the default (right click>set as default)

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Here is the exact sequence for the C7180. It worked great for me:
This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.

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