Question about Sharp AR-M237 Digital Copier

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Causing PC to turn off

Sharp ar m237 HP Pavilion with Vista

When we print from IE e-mail. It shuts her computer off. Her computer programs are all up to date, this is the second sharp copier that has had this problem, previous laser printers did not have this effect on her computer. Could it be a driver problem? Has anyone else had this problem?

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  • wallan May 11, 2010

    I have alot of these copiers connected to all brands/models out there. I have not had this problem.

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  • 63 Answers

The only way her computer would shut down is because the computer is telling it to shut down. Their might be a driver issue but I have not had or heard of this problem on the 100 or so that I have worked on. Completely remove any Sharp software from the PC (add/remove programs). Restart PC and got to http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx to download the most current drivers. Make sure that you have UNPLUGGED the copier form her PC if printing my USB or Parallel.

Posted on Oct 17, 2009

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Don't forget to rate your answers please!

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