Question about Logitech QuickCam Messenger Web Camera

2 Answers

I installed a USB extension cord, and now my PC won't detect my logitech cam.

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Did you unplug te camera while the computer was operational? If so you probably caused the drivers to become corrupt.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Oct 18, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Logitech Master
  • 2,130 Answers

1st You download Webcam Driver. installedAfter this install the Webcam driver in the system. Installation of Webcam Driver Go to the control panel Click on the System Icon Click on the Hardware Tab Click on the Device Manager s Select the Unknown Device or printer device where yellow Question Marks sign on it. Right click on it and uninstall it. After this go to the top of the device manager and click on scan for hardware changes. Driver installation Wizard start. Brows Your Driver from the Hard Disk and click on next. Driver will be install.

Posted on Aug 23, 2013

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I dont have logitech software and i want to download


If your cam is plugged into your computer via USB cord you can go here:

http://www.logitech.com/en-us/support-downloads

there is an "auto detect" engine on that page that will automatically detect your cam and aid you in installing drivers, software, or updates.

If you have problems there go here:

http://www.logitech.com/en-us/435/254?selectedcrid=435&selectedcid=254&WT.z_sp=Product&osid=&bit=

At the right you will see "Software Downloads" with a link below.
That "should" be what you reqire.
Hope this helps.
If this helps you resolve your problem, please
consider giving me a rating of 4.It will help me
as well. Thank you.

Nov 26, 2010 | Logitech QuickCam Express Web Camera

2 Answers

Somebody gave me a Logitech cordless mouse without instructions how can I get it to work on my laptop???


Plug in the bluetooth detection USB into the PC and the device will be detected and installed. Now the mouse must have the battery in the unit so that it will communicate to the port and work just like your corded mouse.

Oct 30, 2010 | Computers & Internet

1 Answer

Extension for USB web cam


You can buy a USB 10 foot extention for less than $10.

http://www.amazon.com/Belkin-F3U134-10-Extension-Cable-10-Feet/dp/B00001ZWXA

Hope this is of some elp. Bud

May 24, 2010 | Logitech QuickCam Express Web Camera

1 Answer

Usb web cam is not being detected on windows xp


make sure the usb cord is not damage, plug the cam and see if the system recognise it by finding new hardware.

Aug 10, 2009 | Computers & Internet

4 Answers

How do i connect my webcam to my computer ?


just plug in the USB to USB hub connector in PC,then install the cd installer

Aug 05, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Logitech QuickCam1150 Notebook Deluxe camera not configured properly in xp error


Hi, Please uninstall any logitech software version present on your OS (if available) - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software if available and/or plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -

Nov 10, 2008 | Logitech Webcam

1 Answer

Are logitech quick cam chat web cams installable on usb 1 apple powerbook g4 laptops? are usb 1 logitech quick cam chat skype web cams installable on a usb apple powerbook g4 laptop? what are the step by...


u have put cd in the cd rom
then install duriing the installlation it will tell u plug your cam then u have to plug in your cam & your cam is redy to use

Aug 04, 2008 | Computers & Internet

1 Answer

Webcam wont load


Hi,

If the two (cam + laptop) have not worked together before, it might be due to drivers problems. Most drivers are very OS specific. In some instances Vista has been known to have USB and/or compatibility issues. On the otherhand XP sometimes requires that you uninstall the old drivers, reboot before (re)installing new drivers, reboot before installing the hardware and allow autodetect and auto install.

If the two (cam + laptop) have worked together before and now doesn't, it might be due to hardware problems such as the cord, the cam itself or the USB port of the laptop. If your other USB devices works, then USB port(s) can be ruled out. You can verify that the camera works buy installing it in another PC.

You can verify OS compatibility of your camera as well as updated drivers at the Logitech website. Additionally, you can check for Microsoft updates/patches and fixes like this USB patch for Vista.

Should you need additional information, pls post back with your cam's brand/model, your laptop's brand/model and your OS version.

Hope this be of help. Good luck and kind regards.

Jan 13, 2008 | Logitech Webcam

2 Answers

Usb extention lead doesn't work with webcam


So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam. Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.

Apr 29, 2007 | Logitech QuickCam Pro 5000 Webcam

Not finding what you are looking for?
Logitech QuickCam Messenger Web Camera Logo

149 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2775 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...