Question about HP PhotoSmart 7760 InkJet Printer

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Hp photosmart 7760 installation incomp - device detection fails

I am trying to install a hp photosmart 7760 software on a pc with windows xp. during installation, the screen says that the device is detected, but then fails to complete device setup. i have tried unplugging/restarting/plugging power, tried changing usb ports, checking IE version, etc. when i click to continue, without device detection, the installation completes. however, the printer cannot be found. i have uninstalled and reinstalled 3 times using all the different methods. (Note: the printer does print successfully from a different pc that has the software successfully installed. it also prints successfully directly from the printer.)

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6 Suggested Answers

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Posted on Jan 02, 2017

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guide2u
  • 461 Answers

SOURCE: Multiple Computers with HP Photosmart 7760

Hi Justinrome,
Basically you need to set up computer as local network. There is a detail information which I think is very useful in below link.
http://etech.maiila.com/?p=22

Don't forget to rate me.. thanks.. :)

Posted on Apr 24, 2008

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  • 7 Answers

SOURCE: HP Photosmart 7760 InkJet Driver download error

Download and run the patch below from hp then restart your computer and run the install for the printer again.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-24444-2&lc=en&dlc=en&cc=us&os=228&product=305375&lang=en

Posted on Jun 04, 2009

  • 6 Answers

SOURCE: HP Photosmart 7760 wierd colours and white lines

In this case I would suggest you to clean the cartridges of the printer.

Cleaning the ink cartridges with the HP Printer Toolbox

  1. Click Start .
  2. Click Settings .
  3. Click Printers .
  4. Right-click the icon of the printer in use.
  5. Click Properties .
  6. Click the Services tab.
  7. Click Open the HP Photosmart Toolbox or Service this device.
  8. Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
  9. Click Clean the Print Cartridges .
  10. Follow the onscreen prompts.
Manually cleaning the ink cartridges
  1. Turn the printer on and lift the top cover.
  2. After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
  3. Remove the ink cartridges and place them wide side down on a piece of paper.
  4. Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
  5. Locate the copper-colored circuitry strip on the back of each cartridge.
  6. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
  7. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
  1. Assume an eye level position with the HP Photosmart printer.
  2. Locate the ink cartridge cradle.
  3. Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
  4. Reconnect power cord when finished cleaning.
  5. When finished cleaning the ink cartridges and the cradle, print a test page.

Posted on Aug 03, 2009

  • 58 Answers

SOURCE: during installation, device is not detected error

is it wireless or usb, if it usb, dont connect the usb cable. on the installation window where it asks for the usb cable, chek mark on the option connect printer later and continue with the installation

Posted on Oct 02, 2009

  • 6 Answers

SOURCE: Hi. I have a paper jam in my Photosmart 7760

1.unplug the power from printer to reboot it
2..if the lights flashing like woof said check for jammed paper or sticky label inserts in the back door of the printer.
4.clean the circuit bit of the cartridge (sometimes a thin film of ink can stop the circuit)

Posted on Oct 21, 2009

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2 Answers

Driver will not install photosmart 7760 on windows


You can go to hp.com/support there by typing in your product 7760 photosmart be given a list of software to download with the xp os. That software should install your printer.

Jan 11, 2010 | HP PhotoSmart 7760 InkJet Printer

1 Answer

We have installed Windows 7 and want to download what we need for our 7760. Can you help us?


Hello,

Although there is no full feature driver, HP has provided installation procedures for the Windows 7 basic driver.

Please see this page:

Photosmart 7760 W/Windows 7

Use Method 2 since yu have already installed Windows 7.

Thanks for using Fixya.

Dec 01, 2009 | HP PhotoSmart 7760 InkJet Printer

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Lost install disc to load onto my windows xp.


ftp://ftp.hp.com/pub/softlib/software3/COL5350/ps-18223-2/hp_53_enu.exe

Oct 02, 2009 | HP PhotoSmart 7760 InkJet Printer

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During installation, device is not detected error appears. tried uninstalling software, unplugging cables, restarting, reinstalling, then plugging cables in. did not work. Windows XP o/s. already checked...


is it wireless or usb, if it usb, dont connect the usb cable. on the installation window where it asks for the usb cable, chek mark on the option connect printer later and continue with the installation

Oct 02, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

Recently downloaded an driver update, printer stopped printing. using windows XP PRO OS. Lost the original disk software for the printer


You may have downloaded the incorrect driver. I would try using the driver directly from the manf. website. You can find the download here: DOWNLOAD

May 05, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

An error occured during the installation of the


Step one: Uninstall the All-in-One software Even if the installation failed, some HP software components might have installed on the computer. Follow these steps to use the Windows Add or Remove Programs tool to uninstall the software.
  1. Disconnect the USB cable from the product.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs . The Add or Remove Programs window opens.
  4. In the Currently installed programs list, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software 9.0
    • HP Imaging device functions 9.0
    • HP Customer Participation program 9.0
    • HP Solution Center 9.0
    • HP Photosmart Essentials 9.0
    If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
    • HP Imaging device functions XX
    • HP Customer Participation program XX
  5. Click Change/Remove , and then follow the on-screen instructions to uninstall the software.
    NOTE: If a prompt displays asking you to remove shared files, click No . Other programs that use these files might not work correctly if the files are deleted.
  6. Restart the computer when prompted to do so.

Apr 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Repaced ink cartridges,


I think it is not recognizing the new cartridges. Try to clean the slots of the cartridges where you place them. Try to clean cartridges bottom.

Than go to windows open the software installation CD provided and recalibrate the printer and there could be one more option to try.

If my advice helps you out rate me.

Thanks

Mar 13, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

I use hp pc computer with xp windows and cant use hp photosmart 7760 printer . how can i setup this printer 2 ma software ??????


Find another HP Printer Driver that will allow you to have most of the features you had. You always seem to lose features when dealing with this. This is your only option. Search the HP.com website for suggestions. Put 7760 and XP in the search box.

Jan 20, 2009 | HP COMPAQ Floppy Drives ADAPTER MULTIBAY...

2 Answers

Computer can not find bluetooth device printer HP Photosmart C


Step one: Install the softwareRe-install the software so that the appropriate choices can be made during the installation to resolve the issue.
  1. Insert the printer software CD in the CD-ROM drive of the computer. The software installation starts automatically.
    NOTE: If the software installation does not start automatically, click theStart (c00845897.gif ) icon. In the Start Search text box located above theStart (c00845897.gif ) icon, type D:\setup.exe , where D is the letter of the CD-ROM drive, and then press Enter .
  2. On the User Account Control window, click Continue .
  3. Follow the instructions that display on the screen to install the software.
    NOTE: If the User Account Control window displays during the installation, click Continue .
  4. When prompted to choose the connection type, select Directly to this computer using a USB cable and then click Next .
  5. On the Connect Your Device Now window, select If you are unable to connect your device now, click this box and then click Next to finish installing the software. You can connect your device later.
  6. Click Next .
  7. Follow the instructions that display on the screen to complete the software installation.
Step two

AND STEP THREE
GO TO URL
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00845953&lc=en&dlc=en&cc=us&product=447858





Dec 13, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

My new computer with Windows Vista will not accept the start up software that came with my hp photosmart 7760 printer


Have you checked on the hp website to confirm that the drivers you have are Vista Compatible?

The Vista drivers can be found here http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=305375

Oct 27, 2008 | HP PhotoSmart 7760 InkJet Printer

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