Question about Ricoh Aficio CL3500N Laser Printer

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Streaking on left hand side and 'Replace color PCU'

The LCD screen on the printer constantly says 'Replace color PCU'. Have no manual, how can we solve this?

Also, there is black streaking all the time on the left-hand side of page. Why? How can we solve this?

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You need to replace the color PCU and black PCU to get rid of the black streak.You can download the manual here:
http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/cl3500/cl3500en.htm

Posted on Oct 04, 2009

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Light blue lines in the color pages


Yes :
You should replace the PCU if prints show any of the following symptoms.
  • Colors are missing, faint, or partially blurred.
  • Toner smears appear.
  • White or color rivers appear.
  • White or colored streaks appear.
    1. Important: Switch off the device and disconnect it at the mains.
    2. Open the right side cover.
    3. Pull the green levers as shown to release the inner cover.
    4. Lift the inner cover upwards.
    5. Squeeze the green lever on the black PCU.
    6. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
    7. Place the new PCU on a flat surface.
    8. Peel off the tape from around the new PCU.
    9. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
    10. Rest the new PCU in the device as shown.
    1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
    2. Lower the inner cover.
    3. Push the two green levers as shown to secure the cover.
    4. Close the side cover.
    5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
    6. Please remember to rate all users who assist you for free :)

Sep 07, 2008 | Ricoh Aficio CL3500N Laser Printer

1 Answer

How to clean lens on our ricoh CL3500N Laser printer


Toner spills can be cleaned with a cotton pad and alcohol. If excess toner appears do the following:
You should replace the PCU if prints show any of the following symptoms.
  • Colors are missing, faint, or partially blurred.
  • Toner smears appear.
  • White or color rivers appear.
  • White or colored streaks appear
    1. Important: Switch off the device and disconnect it at the mains.
    2. Open the right side cover.
    3. Pull the green levers as shown to release the inner cover.
    4. Lift the inner cover upwards.
    5. Squeeze the green lever on the black PCU.
    6. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
    7. Place the new PCU on a flat surface.
    8. Peel off the tape from around the new PCU.
    9. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
    10. Rest the new PCU in the device as shown.
    1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
    2. Lower the inner cover.
    3. Push the two green levers as shown to secure the cover.
    4. Close the side cover.
    5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
    Please remember to rate all users who assist you for free :)

Aug 07, 2008 | Ricoh Aficio CL3500N Laser Printer

2 Answers

Printing problem


Pull out the color photo conductor unit. If you see lines on any of the green drums replace the color photo conductor unit. You can also get color registration errors if the transfer unit is scrached. my first recomendation is to look at the color pcu unit and replace it if you see any lines on it. Also pull out and inspect the black pcu unit.Let me know what you find.

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Replace toner cartridge . Must be originals

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Most of the time when I find this happening on a printer, not just Ricoh's it turns out to be the PCU (photo conductor unit). The color PCU is one unit and the black is a seperate unit. Hope this helps.

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