Question about Bose 3 2 1 GSX System

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I have a friend with a 321 system. He says it

I have a friend with a 321 system. He says it will not play doble layer dvd's. Can this be resolved with a software update?

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Unfortunatley no, its not software that reads dual layer discs, its hardware. I sold Bose for 2 years and do not know of any Bose items that will read dual-alyer discs. Dr. Bose has a hard time keeping up with technology sometimes. Other than that, the 321 is a great system!

Posted on Oct 02, 2009

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We have a Bose 321 GS in our house and it usually works great, but for the past couple of days it has been, well, crappy. Every time we a DVD in it plays for a little while, but then it freezes and stops....


DVD player producse clicking noise when the focus len move up and down. hitting the DVD disk. This usually indicate that the lenses are dirty. Cleaning the top focus len usually resolve the problem.

May 23, 2011 | Bose (321GS) System

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My bose 321 system says format not supported when i try to play dvd


Could be dual layer DVD? Older players often won't run these. Try it on single layer DVD's. Some players won't run DVD's that have been burnt on a PC. If same message on DVD's that have played in the past, then have a look at player menu system - could need to be re-set up.

Jul 29, 2009 | Audio Players & Recorders

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Error trying to play a DVD on the Bose 3-2-1- Lifestyle system.


Unplug the power cord leave the DVD inside the Bose 321 system. Then plug the power cord back in. Voilla your DVD starts playing.

Jul 05, 2009 | Bose 3·2·1 II System

2 Answers

Bose 321 Series III Lateness


This depends on the source. If this happens internally (from a DVD in the 321) then the problem should be able to be resolved by just resetting the 321. (unplug the power cord from the sub for 30+ seconds) -If this is from external sources like a cable box, believe it or not, you can reset the cable box the exact same way. If resets don't fix this (and this is external) then check the cable box's settings for a/v delay compensation.

Jun 19, 2009 | Bose 3 2 1 GSX System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

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Hi, I bought Bose 3 2 1 SERIES 11 Home system. but i cannot play wedding dvds on my system. All hollywood movies plays ok. I tried Verbatim DVD R & DVD-R there is no picture but the sound is there....


I would say that as with many manufacturers, the Bose 3-2-1 is meant to play Dual Layer DVDs. Since they hold data on 2 separate layers of the disc, these hold twice the amount of data than the Dvd+r or -r that you're using. When the Bose system tries to read the 2 layers and only finds one it, will not recognize the dvd. If you don't have a Dual-Layer burner and Dual Layer discs to burn to, you should upgrade your burning equipment. They're not that expensive these days. Cheers!

Nov 07, 2008 | Televison & Video

2 Answers

Bose 321 won't play CD and VCD but plays DVD


I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Feb 29, 2008 | Bose 3·2·1 II System

2 Answers

Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Dec 20, 2007 | Bose (321GS) System

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