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Lost chanels after retune - Panasonic DMR-EZ28K DVD Recorder

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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
http://tvretune.co.uk/productmanuals

Posted on Oct 03, 2009

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When TV channels are moved from one frequency to another frequency that was previously used by a different channel (sorry, but there's no simple way of saying that !) as has happened recently in th UK, some digital TVs and digiboxes struggle to sort the channel list out properly and channels can go missing as you describe.

If your equipment has the option to delete all currently stored channels (normally in the tuning menu options) then do so and then do a full re-tune.
Sometimes, this solves the problem as the equipment is no longer aware of any previous use of a frequency and just loads every channel it finds.

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NB. some regions of the country have lost some channels temporarily now until after the switch over programme completes at the end of 2012. If you visit the Freeview website, this will tell you if your area is affected.

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It seems others have had this problem too, but there seems to be a generic solution to it. Unplug the device from the mains and leave it without power for a few minutes. Then, reconnect your device. That should solve your problem.

Back to your question about retuning it, you have to hold the channel up and channel down buttons at the same time for a few seconds. Auto-setup should start.

Hope that helps,

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this is an activation or signal issue, you will need to contact direct tv

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