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I am scanning to a PC using the FTP function. Template appears to be ok, and scan almost works, but I get Error 016-578 saying a login name or password error in FTP

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When configuring scan set to anonymous instead of using a name and password

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016-782


As always you can find answers to your questions at www.xerox.com/support
Solutions for : Enter up to 64 Characters in the Shared Name Field Message is Displayed When Setting up a Network Scanning Template Using CentreWare Internet Services (CWIS)Related Fault Codes: 016-782 Solutions ranked by relevance Solution : Modify the User Login Name to a User that Only Exists on the SMB Server Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
Hope it helps!

Jan 10, 2011 | Xerox WorkCentre M128 Copier

3 Answers

Xerox WorkCentre 7232 will not Scan to PC


Your error code usually means: Scanner can not find the specified folder/storage location
-wrong document path

May 21, 2009 | Xerox Office Equipment & Supplies

2 Answers

Xerox 7328, error 018-543 Shared name error in server


Prerequisites:
  • The printer must be connected to the network.
  • The IP address of the printer is required.
  • The HTTP option must be enabled on the printer. To obtain the IP address or to confirm if the HTTP option is enabled, print a Configuration Report. See the Related Items below for additional information.
  • A user account for the scanner must be created (account needs full control access rights).
  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
Scan to File is set up in several steps:
  1. The first step is to make sure the scanning service is enabled on the printer.
  2. The second step is to set up the scan file repository.
  3. The third step is to create any necessary templates.
  4. The final step is to configure the template with the required settings.
NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary.
  1. Make sure the SMB port is enabled. Print a Configuration Report to verify this setting. See the Related Items below.
  2. Open an Internet browser window.
  3. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
  4. If prompted, enter the username and password in the fields provided, and then click [OK].

    NOTE: The default username is "11111". The default password is "x-admin" and must be entered in lower case letters. If the username or password has been modified or forgotten, contact your System Administrator.

  5. Click on the [Properties] tab. The Properties options will be displayed.
  6. Click on the [+] next to Services on the left side of the window to expand the options.
  7. Click on the [+] next to Network Scanning.
  8. Click on [File Repository Setup]. The File Repository Setup window will be displayed.
  9. Click on [Edit] in the Default File Repository section. The File Destination screen will be displayed.

    NOTE: A maximum of five file repositories may be configured. Generally, just the default repository is configured for scan to file.

  10. Select [SMB] from the Protocol menu.
  11. Enter a descriptive name in the Friendly Name field.
  12. Enter the IP address or Hostname of the computer where scanning will be setup in the Hostname / IP Address & Port field.

    NOTE: The default SMB port is 139. Generally this port number does not change.

  13. Enter the Share name in the Share field.
  14. If necessary, enter the scan path in the Document Path field.
  15. Click on the [Prompt at User Interface] or [System] radio button from the Login Credentials to Access the Destination section.
  16. Enter the scan user name in the Login Name field.
  17. Enter the scan user password in the Password and Retype Password fields.
  18. Click on [Apply]. A “Settings have been changed” message will be displayed.
  19. Click on [Reboot Machine]. A "Do you want to reboot?" message will be displayed.
  20. Click [OK].
  21. Close the browser window.
  22. Test scan to file using the default template. See the Related Items below.
  23. If necessary, create scan templates.
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Dec 16, 2008 | Xerox WorkCentre M128 Copier

2 Answers

Scan to smb


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

2 Answers

RE : Xerox WorkCentre M128 016-782


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

2 Answers

RE : Xerox Work Centre M128 016-782


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

1 Answer

Xerox WorkCentre M128 - 016 - 782


There is an error in the in the server password or a template setting.
Here is the documentation. Pretty straight forward

Login to the Server was not possible during Scan to Server file transfer.
arrwup.gifInitial Action Refer to BSD 16.1.
Power OFF/ON
arrwup.gif Procedure Set the login name and password in the destination server.
Set the attributes of the Job Template file correctly.
From a client PC, set the same account as the above as a resource using CW.

May 19, 2008 | Xerox WorkCentre M128 Copier

1 Answer

How do we set up proper ftp server connection to receive scanned images with our Toshiba 232. the current file path is \\10.0.1.5/Scans\ but when we try to scan we get a FILE STORAGE ERROR. we have entered...


the path is all \'s not /'s. 10.0.1.5 needs a shared folder named scans and the copier needs a users valid login name / password for the computer sharing the scans\ directory.

Apr 01, 2008 | Toshiba Office Equipment & Supplies

1 Answer

Ricoh 2045


Yes.
Go to your desktop. Create a folder named "scans" on the desktop, and share it. Give the "everyone" group full access, or give users permission to modify files. Depending in how its set up.

On the copier, since you already have Email setup, your dns servers will be entered. Go to:

user tools, system settings, admin tools, address book management. Either select a user, or new program. Fill in user name ect. Select folder. It will ask for a path. Enter the path using the following template"

\\computername\scans. You should be able to test it out. If it is successful, then it will prompt you to login. This is your local login for the computer with the scans folder, The password is its password. Press ok to save.

Select scanner, scan document to the user that you set up. If the memory goes from 100%, to 99%, to 100% quickly, it worked.

You can use variations of this on a server too. If its a domain server, assigned to a group, the user name and password are what the user uses to access the active directory.

Mar 28, 2008 | Ricoh Aficio 450 Copier

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