Sony rdr hxd860 recently retuned on 30th sept 2009 as requested now lost program guide. not sure how to get it back

Hi . I don't know this model but I have a Sony DVD recorder .and I have the 970 connected with a scart lead . Try that .

The HDD must order from Sony It can not replace with the computer HDD.

Sony has the manual for the RDR-HXD860 on their support site: http://www.sony.co.uk/support/en/product/RDR-HXD860 . The direct link to the English version of the manual is http://pdf.crse.com/manuals/2886042111.pdf .

I hope this helps.

Cindy Wells

here you are, follow link and print it out for future

http://www.videohelp.com/dvdhacks/sony-rdr-hxd860/7531

Hi, mine has exactly the same problem, it only started to do it after the recent upgrade, coincidence ?? I was just wondering if you had been able to come up with any solutions. Many thanks

this is DVD software problem. go to repair center to correct.

I've had the same problem. I've actually unplugged the unit and it's been unplugged for probably about two weeks. When I reconnected the power this morning the problem persisted where the DVD Recorder was stuck on the Welcome Screen. As a last ditch effort I pressed and held the power button for 10 to 15 seconds until the word "Welcome" dissapeard of the screen and back on. This seems to have reset the unit. I know I should have tried this a long time ago. So much for reading the instruction manual! I'm just glad it's working again!

The official advice for failed retunes is to repeat the process. From experience I'd suggest to try twice but at different times of the day.

Having said that there are a lot of Sony products which have been listed as having problems with the retune; mainly where the Freeview functions freeze, your model is not on the published list of affected units but it's become painfully obvious that the list is not a comprehensive one. If you are certain that you have a good aerial system then the next step will be to follow the advice on the Sony website:-

http://sonycic.custhelp.com/cgi-bin/sonycic.cfg/php/enduser/std_adp.php?p_faqid=221&p_sid=7-JakZJj&p_lva=369&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NTgsNDU4JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTE*&p_li=

If this fails then contact Sony on 0870 511 1999. As the phone lines will undoubtedly be busy you may also wish to consider getting assistance via the Sony UK website:-

http://support.sony-europe.com/hav/hv/dvr/dvr.aspx?site=odw_en_GB&m=RDR-HXD1095

See below for a (non-comprehensive) list of affected products.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

Opened case and found fan was causing the noise.

i had a similar problem with the 870 model. i reloaded all the channels using the "initial setup" menu and everything was back to normal. charles