Question about Dell 1815dn All-In-One Laser Printer
There was a paper jam that required me to open back door. Now it keeps saying fuser door open
If you have tried closing the fuser door (rear door) several times and the error continues. You most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS. Good luck!
Posted on Jun 16, 2011
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Posted on Jan 02, 2017
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Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer
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13.20 PAPER JAM CHECK REAR DOOR
Media stopped in the paper path during power on
or when the top door was closed.
Open top cover and remove toner cartridge. Remove all media in the
paper path, and then re-install toner then open and close the top cover.
Open read door and pinch blue latches on fuser and pull it out.
Inspect the sensor flag for correct movement and any paper obstructions in the
fuser rollers. Re-install fuser and Confirm rear door closure.
Remove tray 2 and confirm paper is not jammed in the pickup area.
Confirm paper size adjusters in the tray are correctly set for paper being
used. (Do not set back paper stop to ANY)
Replace any defective sensors or flags
Hope this helps. Please keep us updated and
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