Question about Dell 1815dn All-In-One Laser Printer

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Fuser door open on dell 1815n

There was a paper jam that required me to open back door. Now it keeps saying fuser door open

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If you have tried closing the fuser door (rear door) several times and the error continues. You most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS. Good luck!

Posted on Jun 16, 2011

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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Hi, my lexmark T640 is saying 202.06 paper jam, check rear door. i have opened it and there is no jam, there is no paper anywhere and have pulled all the trays out and there is no jam. what do you suggest?


This jam is refering to back door, jam in fuser (hot bit) Double check no paper is wraped around fuser rollers.

These machines have a fuser at rear if you look at he fuser from the back, on it you will see, two thick fuser rollers (ones rubber), paper runs threw these then it hits a little black switch (your machine thinks this switch is activated) and then a series(3,4) of small rubber exit rollers, this switch (between middle and left) can get damaged it also likely that a piece of paper is concertinaed in fuser.


pic of rear of fuser and exit switch in red circled3f7db6.jpg

Oct 20, 2010 | Lexmark T640 Laser Printer

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I have a Dell 3010 that has error msg paper jam fuser 077-104. I cannot find a paper jam anywhere in the printer. I turned it off, unplugged, checked under drum, opened all doors and checked everywhere....


you need to check the fuser, sometimes a small piece of papaer or a label stick on he fuser in order to do this you need to open the back and top cover. or take the printer to service

Aug 21, 2010 | Dell 3010cn Laser Printer

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Fuser paper jam


is a stuked paper sensor, or misplaced, check more carefully

Jul 15, 2010 | Dell Office Equipment & Supplies

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Paper Jam 13.20 on HP 4015


13.20 PAPER JAM CHECK REAR DOOR


Media stopped in the paper path during power on or when the top door was closed.


Action:

1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags


Hope this helps. Please keep us updated and remember to rate this answer.


TF

May 24, 2010 | HP LaserJet P4015N Printer

1 Answer

Dell printer 3110CN keeps saying paper jam everytime we try to print.


you probably have a paper jam. Check all the places the paper goes to find it. Front cover using the button on the side, the back, the fuser, where the cartridges go. Check everything.

Good luck

Nov 26, 2009 | Dell 3110cn Laser Printer

1 Answer

202.01 and 202.03 Paper Jam


The 202.03 error code has to do with an early life failure of the fuser. Try replacing the fuser. If that doesn't work, a tech is needed to replace rear door. Don't forget to reset maintenance counts when you replace fuser!!

Jul 01, 2009 | Dell 5310n Laser Printer

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Fuser paper jam on Dell mono laser mfp 1125


Please double check if all doors --- including the paper tray cover --- are firmly (repeat FIRMLY !) closed --- seemingly all such are designed as precautionary measures for safety operations.

Jan 28, 2009 | Office Equipment & Supplies

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Paper jam


Probably one of the sensors on the fuser is not working correctly. There are two sensors on the back of the fuser that move when the paper exits the fuser. Remove the back of the printer when the printer says there is a jam and move the sensors to see if the error goes away. If so you may have to replace the fuser unless you can just replace the defective sensor.

Roger

Jun 03, 2008 | Lexmark T644 Laser Printer

1 Answer

Paper jam


There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.

Also check for paper remnants that are jammed. This may require removal of the fuser.

Mar 13, 2008 | Dell 1700n Laser Printer

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