Question about Microsoft Xbox 360 Console

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Xbox 360 open tray message; not reading discs

On power up, the xbox has a message that says open tray. When a game is put in it says reading, but I don't hear the disc spinning, then reverts back to the open tray message and won't play any games. Any ideas as to what is going on or how to fix this?

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  • 21 Answers

If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Posted on Oct 03, 2009

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Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

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