Question about HP Deskjet F2180 All-In-One InkJet Printer

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My hp photosmart 2610xi

All in one keeps wanting scan.msi which I can not find. HELP

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  • varneyd Oct 02, 2009

    reinstalling the software does not fix the problem.

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You are missing the scanning file for your printer software. I suggest reinstalling your software that came with the printer. This should solve the problem.

Posted on Oct 02, 2009

  • Simone Kaye
    Simone Kaye Oct 02, 2009

    I have found the solution to the problem of the msi file. You have to delete your registry keys that contain the scan.msi this will make it run faster and not make your computer prompt for the msi files anymore. Go into regedit, search for SCAN.MSI. Find a key under: HKLM/software/classes/installer/products and delete the entire entry. Also there may be more than one entry so make sure you check them all. Cheers.

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