Question about AT&T Lucent MLS-12D Phone

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I changed something in our partner II phone system and now none of the phones ring, you see the lines light up when a call comes in you pick up the call and you hear 3 tones like some one is dialing the phone and then you can answer the call. What did I do wrong?

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  • lulubiscotin May 11, 2010

    I changed something in our partner II phone system and now none of the phones ring, you see the lines light up when a call comes in you pick up the call and you hear 3 tones like some one is dialing the phone and then you can answer the call. What did I do wrong?

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Did this get fixed?

Posted on Jan 10, 2010

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1 Answer

Voice Mail Pick up


Changing the vms hunt delay on a Partner ACS system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#505"
the display should say VMS Hunt Delay and mode:
enter 1 for day mode or 2 for night mode
enter line you want to program in 2 digit format (line 1 =01)
enter number of rings (2)
press feature "00" to logout

May 02, 2013 | Avaya Lucent / Partner 206ec Expansion...

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When I pick up my phone line 6 lights up is there any way to have line 1 light up when I pick up the phone?


Phone is programmed as:
-Access to Pool A = Y
-Primed to = Pool A

When somebody dials 9 or picks up handset it will go to the Prime To noted above which is Pool A.
6 lines are in Pool A, you cannot change the order......it will always select the bottom line.
You need to change Prime Line to = None, then when a line is ringing it will answer the first line that rang.
If you know how to program its under Config/SetXXX/LineAccess/PrimeLine otherwise you need to call a tech/vendor in for this.

Oct 17, 2012 | Nortel M7324 Refurbished Norstar System...

1 Answer

How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

1 Answer

We have an AT&T Avaya Partner II phone system. How do we extend the number of rings before the voice mail picks up?


Unfortunately on the earlier Partner systems they only gave you the option of either 2 rings (immediate) or 4 rings (delayed) . The program number to look at the setting on yours is # 506.

Nov 09, 2010 | AT&T Lucent MLS-12D Phone

1 Answer

We have the Avaya Partner phone at work and no one can figure out how to silence the ringer. I can get the volume down but not off.


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Central telephone Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing..

Press feature "00" to logout

Sep 22, 2010 | Avaya 700340193 Corded Phone

1 Answer

After power failure, lines ring once and stop as if call is answered elsewhere. Turned off all answering machines and it still happens.


The system lost its programming. Do you have a Partner plus or Partner II?

Or is it an ACS?

If an ACS, you can restore programming (possibly)

If a Partner II/Plus, the internal battery is bad, I would get a battery backup or replace the processor.

Oct 13, 2009 | AT&T Partner 18 Phone (315805B)

1 Answer

Ring options


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming2.gif

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

Sep 26, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

May 28, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Line ringing on different phones


Im guessing by Lucent 308 you mean Lucent Partner ACS. Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.


Press feature "00" to logout
Hope that helps

Jan 28, 2009 | Lands Phones

1 Answer

Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Jan 09, 2009 | Lucent PARTNER18 Corded Phone

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