Our 'receiving' fax machine (Sharp 5700) is having trouble receiving from a certain number. We are getting transaction reports with error codes: E-7, E-8, E-12. I sent a 'test' fax through just fine. How can we tell if the issue is on our end, or if it's being caused by the sender?
Comments:
Oct 09, 2009
- Thanks for the response. We did finally communicate with the sender, and they confirmed that their fax machine was broken. However, we never did figure out what those codes meant.