Samsung CLX-3175FN Color Laser All-in-One Printer Logo

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Posted on Oct 02, 2009
Answered by a Fixya Expert

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Black line down the center of the page on faxes

I have a Samsung CLX 3175FN. It works great other than all of the faxes that I send have a black line down the center of the page. How do I fix it so that the black line will not appear?

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  • Expert 122 Answers
  • Posted on Oct 02, 2009
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Joined: Jul 01, 2009
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I am assuming that you have clened the glass the problem therefore would be in the optics most likely a hair on a mirror. You can try opening up the case and cleaning them with a cotton ball and some alcohol, but unless you are handy you may not get it back together.

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Can't send or receive faxes ADSL

If you want to use the FAX - use the dedicated line to the FAX Machine..

Hi check the following steps
Problems with sending and receiving FAX

Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



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Printer is a Samsung CLX 3175FN. It says the

Hi,

To run a quick check on your black toner, insert your old black toner back to the printer.

press on the menu button -> system -> report-> supplier info-> print. and same for your new toner, if it show u both the old n new black toner are under the same serial number. the new toner might be faulty. Invalid toner detected.

get the new toner with the box packing back to the shop for replacement.
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are black lines appearing on paper after printing from computer or when a fax is sent or recieved or both?
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Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz
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