Question about Kenmore Washing Machines
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
if you can hear the motor but it neither agitates nor spins, the problem points to the Motor Coupler.
This is a three piece unit that fits between the motor and transmission and acts as a fail safe.
Following is a description of how to remove the cabinet of a top load and access the coupler.
If the prongs on the plastic pieces are damaged or the rubber piece between the plastic pieces on the motor and transmission is destroyed, the motor cannot provide power to the transmission for agitating or spinning.
It's a relatively inexpensive piece and easy to replace.
Posted on Oct 02, 2009
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Posted on Jan 02, 2017
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