Question about Microwave Ovens
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Posted on Jan 02, 2017
>No, the service guy did none of the things you suggested.
Just as I suspected...
The "element" as it is so inaptly misnamed in the case of this warranty document, is actually the "magnetron", which should normally have an extended warranty beyond the normal 1-year (I assume) parts and labor warranty anyway.
The magnetron may be the culprit here, but a thorough check of the points on my previously posted list is in order to determine the actual cause of the problem.
Since your husband is an engineer, I would suggest that he invite a colleague over to help and to provide some backup for any heavy lifting if it should need to be removed from the wall.
Safety first after all!
You can download Kitchenaid Whirlpool owner's manuals and installation instructions here in case it needs to be taken down during troubleshooting.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 15, 2008
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