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I CAN NOT SEND OR RECEIVE FAX ALLIN ONE OFFICEJET 6480. i HAVE ANSWERING MACH. AND VOICE MAIL

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These thing needs to be setup first. All you need to do is to call you ISP for them to provide support and assistance to the settings. And also you can contact HP for assistance regarding on this issue. Thank you.

Posted on Oct 09, 2009

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I'm trying to receive a fax on the 7120 and i'm having a hard time figuring out which chords need to go where. can't find the manual.


Hi,

Followup the steps to setup the printer to send/receive fax.

Connect the phone line ( wire ) to Line 1 Ext at the back of printer port.
The connection is from the Phone socket to printer.

Press the Auto-Answer button on the front panel of the printer to enable automatic fax receiving.
If your no. of rings on voice mail or Answering machine is 4, you need to set 6 Rings to Answer on printer to receive the fax or else the printer will start accepting all the voice mail calls.

Press the Setup button on printer front panel
Scroll till you find Basic Fax settings Or Advanced Fax settings - Press OK
Choose the option Rings to Answer - Press OK
Set the No. of rings. - Press OK

Your printer is ready to send/receive Fax.

Click on the link to download the Manual for your Printer - Click here - Printer Manual

Thank you for contacting FixYa

* Please rate this solution with Thumbs up and comment to help us improve providing support

Dec 02, 2010 | HP OfficeJet 7120 All-In-One Printer

1 Answer

Faxes not coming in - what do I do?


i beleive you can send faxes right but cant receive them..are u using an answering machine..make sure that u set the ring of the fax two tones higher than the answering machine..and also make sure that that the auto answer is also on in your printer..also ensure that your telephone service does not provide voicemail service..otherwise all faxes will go to voice mail..it should have distictive ring pattern..thanks

Jan 28, 2010 | HP Officejet 4315 All-in-One Printer

1 Answer

Canot recieve fax


Try these settings ::>>

1.) Press Setup
2.) Select Fax Settings, then press OK
3.) Select Communication, then press OK

< under communication try these settings >
> DRD should be all
> ECM should be off
> V.34 should be off
> Rings to answer ( if you have an answering machine?
or a voice mail service either virtual or physical.,
check how many rings does it have before it picks up )
set your printers rings to answer about 2 rings higher than these devices.
> Auto answer on the control Panel of the printer should be on / enabled

Note ::>> If still cannot receive a fax? try to disconnect your voice mail or
answering machine to the line to Isolate Issue whether printer cannot receive
a fax or the said devices is having an issue with the printers fax
receiving capability.

Mar 28, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Cant receive a fax


Your voice mail is probably answering before the fax can grab the line. Try setting the number of "rings to answer" on the fax to 1 or 2 rings less. The best solution if you only have one phone line is to buy a device called a "comswitch". I use one. They automatically detect if the incoming call is a fax and switch the call to the fax machine. If its not a fax it switches the call to the proper device. They are not that expense. Look on e-bay.
Larry

Dec 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Office Jet 5610v All-In-One


If it is a dedicated fax line.
Then make sure auto answer is turned on.
Then go to Setup/Menu> and press the right arrow key till you see basic fax setup>
Then press Ok> Then press the right arrow key and scroll to basic fax setup> then press ok.
Then scroll to rings to answer and set it to 2.
Then press cancel and come to the main display.
Press setup/menu> and scroll to advance fax setup> and scroll to distinctive ring pattern> and select all rings.
You should be able to receive and send faxes without any problem if it is a dedicated fax line.

If it is a shared line with phone, voice mail or answering machine then you will hev to get a distinctive ring pattern from your telephone service provider.
So that it can distinguish your Fax message and voice message.

If any problem let me know.

Sep 17, 2008 | HP Officejet 5610 All-In-One InkJet...

3 Answers

Can't send or recive Faxes


Try resetting the machine to it's defualt settings.

Jun 18, 2008 | HP Photosmart C6100 All-In-One Printer

2 Answers

Have to be near fax machine to recieve fax


The Rings to Answer feature might not be set to answer after the
appropriate number of rings for your office setup.
If you have a voice mail service at the same phone number you use
for fax calls, you must receive faxes manually, not automatically. For
information on how to receive faxes manually, see receive a fax
manually from a phone
on page 48.
If you have a PC modem on the same phone line with your
HP Officejet, check to make sure that the modem’s software is not
set to receive faxes automatically. Modems with this auto fax
receive feature turned on will take over the phone line to receive all
incoming faxes, which will prevent the HP Officejet from receiving
fax calls.
If you have an answering machine on the same phone line with
your HP Officejet, you might have one of the following problems:
Your outgoing message might be too long or too loud to allow
the HP Officejet to detect fax tones, and the calling fax machine
might disconnect.
Your answering machine might not have enough quiet time after
your outgoing message to allow the HP Officejet to detect fax
tones. This problem is more common with digital answering
machines.
The following actions might help solve these problems:
a. Disconnect the answering machine and then try receiving a fax.
If faxing is successful without it, the answering machine might
be causing the problem.
b. Reconnect the answering machine and re-record your outgoing
message. Make sure the message is as short as possible (no
more than 10 seconds long), and that you speak softly and
slowly when recording it. Try again to receive a fax.
If you have a special ring pattern for your fax phone number (using
a distinctive ring service through your telephone company), make
sure that the Answer Ring Pattern feature on your HP Officejet is set
to match. For example, if the phone company has assigned your
fax number a double ring pattern, make sure Double Rings is
selected as the Answer Ring Pattern setting. For information on
changing this setting, see change the answer ring pattern
(distinctive ringing)
on page 63.
Note that some ring patterns cannot be recognized by the
HP Officejet, such as those with alternating short and long ringing
patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.

http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

May 20, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

VOICE MAIL AND FAX


The short answer is no. The JX200 will work with an answering machine because it "listens in" when the answering machine picks up a call. It can't "listen in" to voice mail, because the voice mail is handled by your phone service.

Mar 29, 2008 | Canon FAX-JX200

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