Question about Lexmark X6570 InkJet Printer

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Paper will not successfully feed from paper tray.Whenever I load paper in tray to print the paper starts to feed and then stops. the right side of the paper appears to be pulled farther down than the left and the left side of the paper is all crumpled up. Then the printer reads it as a paper jam. I'v checked to make sure there's nothing blocking the left side of the feed tray but nothing seems to correct this. Please help!

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  • ladie_shai69 Oct 02, 2009

    Thank you so much! I knew to use an air can and vacuum but after I rechecked it with your advice in mind I found a clear push pin inside blocking one of the rollers that feeds the paper.

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This is cased by a dirty paper feed path or paper feed sensor so it will need cleaning and blowing out. Make sure that all the internal paper rollers, guides and separators are free of obstruction and free of grease, debris, etc and clean them if required. Make sure that the sensors are all clean that the internal paper guides are all in place and operate freely. Also clean it with a vacuum with a soft haired brush tool to avoid any damage. Also fan the paper before using it and do not overload the print paper tray. Also check that the pick up rollers are not worn or contaminated with dirt / debris etc. Also make sure that the print tray is not overloaded and make sure that the paper is not to tightly held by the tray side guide.

Also check the paper pick up for wear as this will cause additional pages to be collected and fed through the printer. Make sure that you fan the paper before use ant it is of suitable quality and weight.


You will need to look carefully as most of these type of error are caused by the smallest of debris and imperfections.

Posted on Oct 02, 2009

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