Question about Kenmore 24942 Top Load Washer

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My 24942 has stopped agitating and spinning what is the problem? how do I access the interior to fix it?

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Chances are you have a broken belt. Lay the washer down with the back of it on the floor. You will see the belt. Well... at least you will see the pullys. The belt may be twisted around one of the pullys. When tilting it back have a bucket near by for the water that will drain from the drain hose.

Posted on Oct 02, 2009

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Mar 03, 2011 | Washing Machines

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My washer had stopped spinning about two weeks ago, we replaced thecoupler and it worked fine but today it stopped spinning again


1
Unplug the washing machine, and turn off the water supply to the machine. If necessary, remove the water hoses from the back of the washing machine because they may be in the way of the access panel.
2
Check that the agitator is seated correctly by opening the lid of the washing machine. If it's loose, pop off the top of the agitator--if there is one--and tighten the bolt that holds the agitator in place. Or, in some models, simply pull straight up and then reseat the agitator.
3
Remove the access panel located in the back of the washing machine by unscrewing the screws holding it in place. This allows access to the drive motor.
4
Press on the drive belt that works the agitator. If the belt moves more than 3/4 inch, tighten the belt to fix the spinner problem. If the belt is worn or cracked, replace the belt.
5
Replace the drive motor, if tightening or replacing the drive belt doesn't fix the agitator. Purchase a new drive motor at a wholesale retailer. Disconnect wiring, remove screws holding motor in place and insert new motor. Screw into place, and connect wiring.
6
Check for any black substance leaking under the washing machine. This might indicate a clutch problem, if the washing machine spinner is not working. Contact a professional repairman to replace the clutch.


Read more: How to Fix Washing Machine Spinner ' eHow.com http://www.ehow.com/how_2092465_fix-washing-machine-spinner.html#ixzz2JXhQRhyW

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If it's spinning freely, remove it from the unit, and test the windings on the motor for continuity with a VOM meter. If you have no meter or access to one, or aren't familiar with electrical, then take the motor to an Appliance parts house. They can usually test it and most carry motors that are adaptable for beverage coolers. Make sure they know whether the machine is a 120 or 240 volt unit.
If I'm not mistaken that motor runs 24/7 when cooler is powered up.

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1 Answer

How do I remove the agitator from my kenmore washer model no. 4470290 Tom


The agitator comes off by following these simple steps:

1. Remove the agitator center cap or fabric softener dispenser (if equipped) by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.

2. If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.

3. Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.

4. Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this reassembly much easier.

If you need further assistance, please let me know. I hope this helps you.

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