Question about Brother MFC-465CN InkJet Printer

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Brother MFC 465CN will not print black - Brother MFC-465CN InkJet Printer

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  • patsutera Oct 02, 2009

    I have tried the cleaning and alignment functions already. The ink is new. I have loaded the newest driver.

  • patsutera Oct 02, 2009

    As stated I have tried cleaning process many times and I am trying to avoid taking the printer into a shop, I'd may as well buy a new machine - I thought this web site was supposs to offer the know how to do these operations without taking the machine into a repair shop.

  • patsutera Oct 02, 2009

    Yes, all color cartidges are full and color prints fine.

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Either the blank ink cartridge needs to be refilled, replaced, or the contacts need to be cleaned with rubbing alcohol and cotton swab.

Posted on Oct 02, 2009

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Hi, Pat.

You hadn't indicated if you can print in color or if color output is fading.

What may be happening is that you may be out of Cyan and Magenta. When printing black, the printer mixes in a small amount of both Cyan and Magenta. So, even though you have replaced the black cartridge and ran the cleaning and alignment functions, you'll need to replace Cyan and Magenta as well.

Hope this helps.

Posted on Oct 02, 2009

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The cartridges are inserted in the head of the printer.if the head is blocked then the black will not print still the cartridge is new.there are total four heads in the printer.one for black cartridge and three for colors.this heads are very hard to remove from the printer.the cartridges are installed in the head.so in your case the head of black is blocked.your cartridges and printer driver is absolutely fine.the head can be cleaned by taking dry tissue and applying isopropyll on it.but for that you need to disassemble the printer.in the printer settings there is a option called "clean the print head" many times giving this command three to four times it cleans all the four heads automatically and cartridges start working.if it does not print there means its hard/tough rusted jam in the black cartridge head.so it needs manual cleaning.you can also take it to the local printer repair shop they do head servicing.get it done your black will start working again. --------------- this will help.thanks.please do rate the solution.thank you for using fixya.keep updated.

Posted on Oct 02, 2009

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What type of error do you get? If no error try running the print head cleaning option a couple of times. If that fails clean the print cartridge and ink tray resivoir. Last replace the tonor cartridge.

Posted on Oct 02, 2009

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